Leduc Ab Manager technology solutions Jobs – 94 Openings This Week

Field Support Manager (Medical Devices)
Nevian —Canada
- $100,000–$130,000 a year
- Overtime
- Management
- Bachelor's
- Continuous improvement
- Mileage reimbursement
- Disability insurance
Quick apply
Software Manager
BrightOrder Inc. —Canada
- $115,000–$125,000 a year
- Full-time
- Bilingual
- Computer Science
- Engineering
- Dental care
- Vision care
Quick apply
5d
OT System Architect
Chemtrade —Canada
- $150,000–$190,000 a year
- Full-time
- Computer Science
- Windows
- AWS
2d
Customer Success Manager (North America)
Speria —Canada
- Remote
- Spanish
- Communication skills
Project Superintendent (Geotechnical Construction)
Canada Geo-Solutions, Inc. —Canada
- $100,000–$150,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Disability insurance
Quick apply
Inside Account Manager
Compugen Inc —Canada
- $50,000–$70,000 a year
- Hybrid work
- CRM software
- Sales
- Microsoft Office
4d
Commission Sales Representative - Engineering Services
Demand For HR —Canada
- Hybrid work
- CRM software
- Sales
- Engineering
Quick apply
Senior Advisor, Digital Communications
Metrolinx —Canada
- $93,798 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organizational skills
10d
Associate Director, Clinical Operations (Study Startup)
Everest Clinical Research —Canada
- $165,000–$210,000 a year
- Remote
- Management
- Up to 50% travel
- Master's degree
- Disability insurance
- Dental care
Quick apply
Staff Developer
EBlock Inc. —Canada
- $170,000–$190,000 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Java
- Dental care
- Paid time off
Controls and Instrumentation Engineer
Graymont —Canada
- Full-time
- Remote
- Up to 50% travel
- Engineering
- Programmable logic controllers
- Wellness program
- Employee assistance program
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off

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Senior IT Project Manager - Digital Media + Project Management - PMP Is A Must
Infinite Outsourcing Solutions —Markham, ON
Do you have a valid Ontario Class G Driver’s License and access to a vehicle? Strong experience in business requirements gathering, project planning,…
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Quality Engineer
Eurospec Manufacturing Inc —Newmarket, ON
Eurospec offers a competitive compensation and benefits program including a profit sharing program. Resolve quality issues by identifying problems, establishing…
$70,000–$80,000 a year
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Field Support Manager (Medical Devices)

Nevian
Canada

Quick apply

Job details

Permanent | Full-time
$100,000–$130,000 a year

Qualifications

French
Management
Bachelor's
Continuous improvement
Leadership
Driving Licence

Full job description

Job Overview

We are seeking an experienced Field Support Manager for our client, a global Medical Devices (Diagnostics) company. In this position you will be managing and supporting a team of Field Service Engineers across Canada who will be troubleshooting, installing and handling preventative maintenance for clients (hospitals & laboratories). Salary based on experience: 100K - 130K, full benefits, car or car allowance, company Credit Card for expenses, overtime paid after 40 hours, RRSP's and company match up to 6% of input. Ideally must be based in Ontario or Quebec, not too far from airport. Must be able to travel to US HQ in New Jersey and have valid drivers license & passport.

Responsibilities

Team Leadership & Mentorship: Provide close guidance, coaching, and development to direct reports through both in-person and remote interactions to enhance performance and professional growth.
Customer Satisfaction & Service Excellence: Ensure a customer-centric approach by monitoring the timely and appropriate closure of curative service calls and maintaining high levels of communication with both customers and internal teams.
Manages day-to-day activities of the FSE group to include: prioritizing, scheduling, special projects, etc. Drive departmental KPIs and Goals to include PM, TB and Installation completion.
Continuous Improvement & Efficiency: Identify opportunities for process enhancements and implement solutions to drive operational efficiency and service excellence.
Training & Development: Support ongoing training initiatives to ensure Field Service Engineers remain proficient in troubleshooting, new technologies, and company protocols.
Escalation Management: Oversee and manage the escalation process for advanced troubleshooting, ensuring swift and effective resolutions while maintaining clear communication with both the customer and internal teams.
Cross-Functional Collaboration: Work closely with Quality, Hotline, Sales, Technical Support, and Marketing departments to ensure service excellence, knowledge sharing, and continuous improvement in customer support strategies.
Data Analysis & Actionable Insights: Regularly review service data to identify trends, root causes, and opportunities for improvement, implementing strategic actions to enhance efficiency and performance.
Completes, maintains, monitors, and processes all Regional required paperwork and records to comply with SOPs, including CAPA, IMS, QE, ISO, and other quality and compliance procedures within required deadlines. Ensure direct reports maintain100% compliance to all SOPs and policies.
Financial performance: Owns revenue and expense performance and budget control for assigned Region
On site support including VIP presentations, Business Reviews, Trade Shows, Escalations and FSE field visits
Ensure staff is trained and focused to drive customer satisfaction. Plan strategies to drive customer satisfaction at a Regional level.
Maintain positive morale within Regional team.
Other projects and tasks as assigned by Senior Management

Qualifications

Bachelor’s degree in a related field required.
5+ years direct customer interface with 3 years management experience required
Current driver’s license and passport required.
Fluency in French is an asset.
Up to 80% overnight travel may be required. Travel may occur with short notice. Ability to travel by common air carrier or rental car as needed. International travel is required including periodic travel to the Corporate Office in NJ (US)

Job Types: Full-time, Permanent

Pay: $100,000.00-$130,000.00 per year

Benefits:

Company car
Dental care
Disability insurance
Extended health care
Mileage reimbursement
On-site parking
Paid time off
RRSP match
Vision care

Education:

Bachelor's Degree (preferred)

Experience:

Field Service Engineer in Medical Devices/ Diagnostics: 5 years (required)
manager: 3 years (required)

Location:

Canada (required)

Work Location: On the road

Quick apply

Refine Your Search

manager technology solutions jobs in leduc ab

Field Support Manager (Medical Devices)

Software Manager

OT System Architect

Customer Success Manager (North America)

Project Superintendent (Geotechnical Construction)

Inside Account Manager

Commission Sales Representative - Engineering Services

Senior Advisor, Digital Communications

Associate Director, Clinical Operations (Study Startup)

Staff Developer

Controls and Instrumentation Engineer

Customer Service Representative - Automotive

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