newmarket on test engineer Jobs – 80 Openings This Week

L2 CUSTOMER TECHNICAL SUPPORT SPECIALIST
TP-LINK CANADA INC. —Richmond Hill, ON
- $70,000–$90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Dental care
- Paid time off
Quick apply
8d
Applications Engineer (SCADA/ MES)
Cygnus Consulting —Markham, ON
- Engineering
- Java
- Databases
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Digital Hardware Engineer
Gabriella & Co —Canada
- Overtime
- Hybrid work
- Laboratory experience
- In-person
- Manufacturing
- Employee stock purchase plan
- Dental care
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8d
Controls and Instrumentation Engineer
Graymont —Canada
- Full-time
- Remote
- Up to 50% travel
- Engineering
- Programmable logic controllers
- Wellness program
- Employee assistance program

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L2 CUSTOMER TECHNICAL SUPPORT SPECIALIST

TP-LINK CANADA INC. -
Richmond Hill, ON

Quick apply

Job details

Permanent | Full-time
$70,000–$90,000 a year
8 days ago

Qualifications

Microsoft Powerpoint
Mandarin
Microsoft Excel
Computer Science
Sales
Engineering
English
Technical support
Analysis skills
Bachelor's
Customer relationship management
Computer networking
Electrical Engineering
Communication skills

Full job description

We are hiring! About us https://www.tp-link.com/ca

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

Established over 15 years ago, TP-Link Canada Inc. operates as the Canadian subsidiary, embodying values of professionalism, innovation, excellence, and simplicity. At TP-Link Canada, we cultivate a dynamic and forward-thinking work environment where every team member is valued, supported, and encouraged to thrive.

Join us in driving the future of connectivity — we’re passionate about what we do!

We are hiring for an existent vacancy, seeking a knowledgeable and experienced Level 2 Customer Technical Support Specialist to join our team.

You will be playing a vital role in ensuring customer satisfaction and driving sales.

You are the go-to expert for technical queries helping customers maximize the value of TP-Link’s Internet Service Provider (ISP) and Small-Medium Business (SMB) products they purchase. This role is particularly important in the ISP&SMB markets, where personalized support and understanding of customer needs are highly valued.

Thank you in advance for your interest in TP-Link. We look forward to reviewing your resume!

Location: On-site | 88 Fulton Way, Richmond Hill, ON
Type: Full-Time | Salary + Bonus + Benefits + Paid Time Off
Salary Range: $70,000 minimum to $90,000 maximum (Salary is based upon candidate’s experience and qualifications, as well as market and business considerations).

Job Requirements:

BSc degree in a relevant engineering field such as Electrical Engineering, Electronics Engineering, Mechanical Engineering, Computer Science, or a related discipline
3+ years’ experience as a Customer Technical Support, Application Engineer or similar role
Proficiency in English and Mandarin both written and verbal
Customer-oriented mindset
Experience working in the ISP&SMB networking field is a strong asset
Strong technical background with understanding of relevant technologies and products
Excellent communication and interpersonal skills
Ability to present complex technical information and explain complex technical concepts in a clear and concise manner
Strong interpersonal skills to build rapport with customers and colleagues. This includes active listening, empathy, and conflict resolution
Strong problem-solving abilities to diagnose and resolve technical issues effectively
Basic proficiency in Excel and PowerPoint, with strong analytical, review, and summarization skills
Ability to adapt to diverse customer needs and technical environments
Understanding and respecting cultural differences when interacting with customers
Eligibility to work in Canada

Essential Duties & Responsibilities:

Provide pre- and post-sales technical assistance to ISP&SMB customers
Work closely with the sales team to provide technical expertise and support
Communicate with ISP&SMB customers to identify their needs and provide appropriate technical solutions
Research, diagnose and resolve technical issues faced by ISP&SMB customers through email or remote access
Gather customer feedback to improve company’s ISP&SMB products and services
Document processes and customer interactions, and prepare reports for the management
Provide feedback to product development teams to improve ISP&SMB products
Collaborate with the sales team during product/project implementation to resolve technical challenges
Conduct product demonstrations and provide technical presentations to explain the company’s products to customers
Test new and updated products and provide feedback to development teams
Participate in trade shows and seminars to promote the company’s products
Provide training and support to the internal L1 technical support team
This role requires both office work and travel to customers’ sites
Perform other duties as assigned

Please forward your resume to [email protected]

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview.

TP-Link Canada is not using artificial intelligence to screen, assess, and/or select applicants.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

Job Types: Full-time, Permanent

Pay: $70,000.00-$90,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Ability to commute/relocate:

Richmond Hill, ON L4B 1J5: reliably commute or plan to relocate before starting work (required)

Language:

Mandarin (required)
English (required)

Work Location: In person

Quick apply

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test engineer jobs in newmarket on

L2 CUSTOMER TECHNICAL SUPPORT SPECIALIST

Applications Engineer (SCADA/ MES)

Digital Hardware Engineer

Controls and Instrumentation Engineer

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