Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Strategy Office is seeking two (2) Senior Managers, Organizational Strategy — one (1) 12-month contract opportunity and one (1) permanent full-time position.
This role supports all aspects of the Strategy team’s mandate, including Strategy Development & Business Planning, Advisory & Projects, and Market Intelligence. The successful candidate will play a key role in supporting the organization’s strategic planning cycle, contributing to the development of long-term organizational strategies and annual business plans.
The Senior Manager will also support divisional business performance reporting and the preparation of Board and Committee materials. In addition, the role is responsible for monitoring industry and market trends, identifying key insights, and collaborating with cross-functional teams to assess new business opportunities and address strategic business challenges. This includes conducting research and analysis, developing actionable insights, and providing strategic recommendations to support organizational decision-making.
In-Office Requirement – NON-HR : This role is an in‑office position based at our 97 Front Street Office location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.
What will I be doing?
Leading the development and ongoing maintenance of the Metrolinx strategic roadmap ensuring alignment to governance and project and program developments, as well as the strategic plan. This includes translating strategic priorities into clear initiatives, roadmaps, and measurable outcomes.
Contribute to the implementation of the Metrolinx annual and transformation plans including tracking against the organization’s mission, vision, outcomes and objectives/KPIs.
Develops workshop plans and materials to lead and facilitate the development of cross-functional strategic outcomes and plans.
Develops high-quality content and deliverables for presentations and reports to be shared at multiple levels of the business and/or externally, including, Senior Management Team, various Board committees, and the full Board of Directors.
Investigates new business opportunities and acts as an internal consultant to the business on key strategic initiatives, providing strategic thinking, structure, analysis and recommendations and developing business cases.
Conducts external scans of global peers comparable to Metrolinx, industry trends and key topics such as ESG, identifying relevant insights and opportunities; works with team members to regularly monitor and distribute market intelligence.
Responsible for the developing governance and structure around the reporting of corporate and divisional KPIs to ensure monitoring and controls against Metrolinx strategic objectives.
Supports the development of business cases, operating plans, and defines Key Performance Indicators (KPIs) for services; specifies and applies performance monitoring and reporting tools.
Develops a thorough understanding of organizational goals, practices and processes to identify linkages and cross functional dependencies in the development of enterprise-wide objectives and outcomes.
Translates high-level, conceptual business strategies and objectives into user-requirements to guide transformation development activities.
Investigates business office functions and processes and proposes improvements to business leaders to automate business functions and make best use of technology to improve effectiveness and customer-service experience.
Influences decisions by recommending best solutions for business needs and identifying areas of waste or duplication.
Leads or supports the refinement of operating models and organizational effectiveness to support the future of the business.
Engages with the Ministry of Transportation on strategic priorities, ad-hoc projects and performance reporting.
What Skills and Qualifications Do I Need?
Completion of a degree in Business Administration or a related discipline – or a combination of education, training and experience deemed equivalent; MBA is an asset.
Demonstrated relevant experience/training including at least five (5) years in corporate/internal strategy and/or consulting; preferably in one of the following fields: public sector, transit, other infrastructure or customer experience
Ability to communicate abstract ideas clearly and independently manage complex project objectives.
High degree of experience in strategy development methodologies, frameworks and best practices.
High degree of experience in operating model design, organizational design or strategic planning
Knowledge of project management principles and practices, including budget and schedule controls, to coordinate cross functional teams and consultants engaged in simultaneous projects (e.g., development, project progress, related staff and project resources) and monitor project activities for adherence to timelines, budgets, and project performance objectives.
Analytical skills to analyze data, corporate business performance and recommend improvements.
MS Office Suite (Outlook, Excel, PowerPoint, etc.) with advanced Excel skills to identify and resolve formula issues.
Interpersonal and oral/written/presentation communication skills to interact with groups across the organization
Exposure to senior leaders and C-Suite stakeholders, and executive-level communication, including compelling storytelling through effective materials development.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act and other applicable legislation so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email
[email protected].
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
