Help desk technician Jobs

Co-op Service Desk Technician - Fall 2026 (September - December) - Toronto, Ontario (IN OFFICE)
Info-Tech Research Group International —Toronto, ON
- Azure
- Customer service
- English
Quick apply
13d
Desktop Support Technician
Bill Gosling Outsourcing Corp. —Barrie, ON
- $40,000–$43,000 a year
- Full-time
- Windows
- High school diploma or GED
- IT
Quick apply
1d
IT Support Analyst / Systems Technician
The IT Crowd —Sherwood Park, AB
- $40,372.52–$81,738.06 a year
- Full-time
- Hybrid work
- Azure
- English
- Windows
- Mileage reimbursement
Quick apply
7d
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Calgary, AB
- Full-time
- In-person
- Communication skills
Quick apply
IT Support Analyst - IT2 (AESES)
University of Manitoba —Winnipeg, MB
- $29.05–$41.75 an hour
- Overtime
- Computer Science
- Customer service
- English
6d
Desktop Support Engineer (Full Time ) – Eden Prairie, MN
Axiom Technologies —Quebec City, QC
- On call
- Customer service
- Windows
- In-person
IT Helpdesk Technician
BlueCat Networks —Toronto, ON
- $55,000–$60,000 a year
- Full-time
- English
- Windows
- Bachelor's
L1 Support Hero
GAM Technical Services —Calgary, AB
- $40,000–$60,000 a year
- Weekends as needed
- Azure
- Customer service
- Microsoft Office
- Dental care
Quick apply
In-House Security Tech Support
Wilsons Security —Dartmouth, NS
- Full-time
- Analysis skills
- Communication skills
Quick apply
IT Technician
Baffinland Iron Mines —Mary River, NU
- Customer service
- Analysis skills
IT Support Technician
Insix —Markham, ON
- $36,119.88–$70,481.99 a year
- Full-time
- Windows
- Microsoft Office
- Travel
Quick apply
IT Support Technician
Tepperman's —Windsor, ON
- $60,000–$70,000 a year
- Weekends as needed
- Customer service
- Windows
- Microsoft Office
- Life insurance
Quick apply
12d
IT Support Technician
RoyalNorth Global Schools Inc —Mississauga, ON
- $18–$22 an hour
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Flexible schedule
Quick apply
Master Tech-Line Virtual Appliance Technician (Remote
Whirlpool —Mississauga, ON
- $73,000–$92,000 a year
- 8 hour shift
- Remote
- Bilingual
- Customer service
- Engineering
- Paid time off
- Employee assistance program
7d
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —Montréal, QC
- Full-time
- Customer service
- Windows
- In-person
12d
Desktop Support Engineer (Dispatch /Part-Time) – Sainte
Axiom Technologies —Sainte-Foy, QC
- Customer service
- Windows
- Communication skills
7d
Data Centre Facility Technician
Qu Data Centres Limited Partnership —Ottawa, ON
- $55,000–$65,000 a year
- Weekends as needed
- Heavy lifting
- Schematics
- Customer service
Quick apply
IT Support Technician - Canada Summer Jobs
Lookout Housing and Health Society —New Westminster, BC
- $19.85 an hour
- Temporary
- First Aid Certification
- Organizational skills
- IT
6d
IT Support Technician
RoyalNorth Schools —Mississauga, ON
- $18–$22 an hour
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Burnaby, BC
- Customer service
- Windows
- Communication skills
8d

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Co-op Service Desk Technician - Fall 2026 (September - December) - Toronto, Ontario (IN OFFICE)

Info-Tech Research Group International -
Toronto, ON

Quick apply

Job details

Permanent
13 days ago

Qualifications

Azure
Customer service
iOS
English
Windows
Bachelor's
MacOS
College diploma
Communication skills
Active Directory
Mobile devices

Full job description

Service Desk Technician | In Person [888 Yonge Street, Toronto, ON]

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals worldwide. We produce unbiased and highly relevant IT research to help CIOs make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

We are looking for a strong Service Desk Technician Co-Op to join our team in person for the Fall 2026 term (September – December). Applicants must be currently enrolled in a post-secondary program and eligible to participate in a co-op placement.

Key Responsibilities

Testing and Repair: Inspect, test, and repair computer hardware and peripherals received from users or vendors.
Computer Imaging: Prepare, image, and configure computers for deployment to new or existing users, ensuring systems are up to date and standardized according to company guidelines.
Warranty Claims: Prepare and submit warranty claims with vendors and manufacturers as required.
Shipping and Receiving: Manage incoming and outgoing shipments of IT assets, ensuring accurate records and tracking.
User Onboarding: Take calls and assist new hires with their first-time setup, including logging in, ensuring drivers are updated, and confirming they can access their computer properly.
Asset Management: Track and maintain accurate inventory of all IT equipment, including laptops, monitors, and peripherals.
Equipment Return Coordination: Work with HR to ensure the timely retrieval and processing of IT equipment from departing employees.
Inventory Audits: Conduct regular inventory checks to verify accuracy and identify discrepancies.
System Checks: Perform daily inspections of AV systems (Polycom, TVs, and display hardware) to ensure operational readiness.
Documentation: Maintain detailed records of imaging, repairs, shipments, and asset changes.
User Support: Provide assistance to the Service Desk team in resolving technical support tickets and end-user requests when needed.

Education and Experience

Currently enrolled in a College Diploma/University Degree program in a related field such as Computer Systems (not development and/or testing) and eligible to participate in a co-op program

Customer service experience preferred.
Demonstrated interest in technology and hands-on technical and independent work

Skills

Fluent in spoken and written English
Strong written and verbal communication skills
Strong documentation skills with desire to understand and follow process
Ability to recognize and prioritize critical incidents in a fast-paced environment
Working knowledge of Microsoft 365 administration, Active Directory, Azure AD
Application support experience with Microsoft Productivity Suite
Excellent problem-solving skills
Experience with Windows 10/11 and macOS
Mobile device support – Android and iOS
General understanding of network devices, including routers, switches, and access points

*We ask all applicants to please include an (unofficial) transcript with their resume*

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

#LI-BG1

Quick apply

Refine Your Search

Co-op Service Desk Technician - Fall 2026 (September - December) - Toronto, Ontario (IN OFFICE)

Desktop Support Technician

IT Support Analyst / Systems Technician

Tier 1 Technician (In-Office)

IT Support Analyst - IT2 (AESES)

Desktop Support Engineer (Full Time ) – Eden Prairie, MN

IT Helpdesk Technician

L1 Support Hero

In-House Security Tech Support

IT Technician

IT Support Technician

IT Support Technician

IT Support Technician

Master Tech-Line Virtual Appliance Technician (Remote

Desktop Support Engineer (Independent Contractor)

Desktop Support Engineer (Dispatch /Part-Time) – Sainte

Data Centre Facility Technician

IT Support Technician - Canada Summer Jobs

IT Support Technician

Desktop Support Engineer (Dispatch /Part-Time)

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