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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Position Overview
RBI is seeking an exceptional Senior Director of Corporate Communications to serve as a strategic communications leader and trusted advisor to the company's most senior executives. This is a high-impact, highly visible role at the intersection of media relations, executive communications, and corporate reputation — requiring someone equally comfortable crafting a CEO narrative for a major earnings event while managing a variety of global reputational issues. What makes this role genuinely distinctive is the level of access and influence it carries. This is not a role that supports the C-suite from a distance — it operates directly alongside RBI's top executives, serving as their primary communications counsel, strategic sounding board, and voice in the room when it matters most.
Reporting to the Chief Corporate Officer, this leader will be the primary communications partner to the CEO, Executive Chairman, and other members of the C-suite, while also serving as a strategic thought partner to the CCO and a close collaborator with the People team on culture and employer brand communications. They will lead RBI's external corporate communications function — shaping how the company is perceived by media, investors, partners, policymakers, and the public.
What Makes This Role Unique
This is a rare opportunity to operate at the center of a high-profile, globally recognized consumer brand portfolio — with direct access to and influence over some of the most visible business leaders in the restaurant industry. The person in this role will shape how RBI tells its story to the world at a time of accelerating momentum for the company. They will be a true partner to the CCO and a key voice on the leadership team — not just executing communications but helping set the direction.
1. Executive Advisory & C-Suite Partnership
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Serve as the communications advisor to the CEO, Executive Chairman, and other senior leaders — on all matters related to corporate reputation, external messaging, and stakeholder communications.
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Develop compelling executive narratives, talking points, speeches, op-eds, and written communications that reflect each leader's distinct voice and advance company priorities.
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Prepare executives for high-stakes media interviews, analyst calls, and public appearances, including developing briefing books and coaching on message delivery.
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Be available and responsive to the needs of senior leadership, providing real-time counsel during fast-moving situations.
2. External Communications & Media Relations
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Own and drive RBI's external corporate communications strategy, bringing fresh thinking to how the company tells its story — embracing a modern mix of channels and formats including long-form content, corporate social platforms, podcasts, and earned media to reach diverse audiences in compelling ways.
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Lead media relations, cultivating and maintaining strong relationships with journalists and editors at top-tier business, financial, trade, and consumer media outlets.
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Develop and execute a proactive earned media strategy that amplifies RBI's business momentum, leadership, and brand portfolio across global markets.
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Manage reactive media inquiries with speed, accuracy, and judgment — including issues management and crisis communications when needed.
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Develop and maintain RBI's corporate communications infrastructure: press releases, media kits, b-roll, fact sheets, and the company's internal and external websites.
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Own RBI's external social media presence, including the corporate LinkedIn strategy (content calendar, measurement, paid programs, and executive amplification).
3. Reputation Management & Issues/Crisis Communications
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Proactively identify and monitor potential reputational risks across the business, providing early warning and strategic guidance to leadership.
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Lead communications for sensitive business issues including major corporate announcements, leadership transitions, restructurings, and industry controversies.
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Partner with Legal and Investor Relations to ensure communications are coordinated, compliant, and consistent across internal and external audiences.
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Develop and maintain crisis communications playbooks and protocols.
4. Major Events & Flagship Experiences
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Own planning and logistics for RBI’s major corporate events, ensuring every flagship moment is executed seamlessly and reinforces the company’s strategic priorities and ownership culture.
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Lead planning and logistics for brand conventions across all four RBI brands — both North American and international — partnering closely with brand communications teams on content, narrative, and audience experience.
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Manage planning and logistics for brand roadshow events, coordinating across functions to ensure seamless execution.
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Establish event standards, measurement frameworks, and post-event reporting to continuously raise the bar on quality, engagement, and impact.
5. Earnings, Investor & Financial Communications
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Partner closely with Investor Relations to align corporate narrative with investor messaging — ensuring the story told publicly is consistent, coherent, and compelling.
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Support quarterly earnings communications, including CEO/leadership talking points and any related media strategy.
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Help manage RBI's corporate reputation with the financial media and broader analyst community.
6. People & Culture Communications Partnership
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Serve as the communications bridge between Corporate Affairs and the People team (led by Jeff Housman), ensuring employer brand, culture, and talent narratives are integrated into RBI's external communications strategy.
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Collaborate on communications around major people initiatives — including culture, leadership announcements, and RBI's ownership culture — ensuring messages are cohesive inside and outside the organization and serving as a champion for the values and mindset that define how RBI operates.
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Support the development of RBI's employer brand presence in the external market through media placements, LinkedIn strategy, and thought leadership.
7. Brand & Cross-Functional Collaboration
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Collaborate closely with the communications leads across Burger King, Tim Hortons, Popeyes, and Firehouse Subs to ensure corporate and brand narratives are mutually reinforcing.
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Partner with Marketing, Operations, Government Affairs, and Legal to ensure integrated, cross-functional communications on key initiatives.
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Support communications for major company milestones: brand expansions, partnerships, acquisitions, product launches, and corporate announcements.
8. Team Leadership & Operating Excellence
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Manage and mentor a team of communications professionals, setting a high bar for quality, speed, and strategic thinking.
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Establish clear workflows, processes, and measurement frameworks to ensure the team delivers with discipline and focus.
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Produce and report on communications results (media coverage, share of voice, executive profile metrics, engagement) to inform planning and demonstrate impact.
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Manage external agency and vendor relationships effectively and within budget.
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Extensive experience in corporate communications, public relations, or a related field — with meaningful time spent in a senior in-house corporate environment.
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Exceptional writer and editor: able to craft everything from a tight press statement to a longform CEO op-ed, with the ability to match an executive's voice authentically.
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Strong established relationships with business, financial, and consumer media — and a track record of earning coverage that matters.
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Proven experience advising C-suite executives and operating as a trusted, strategic partner at the most senior levels of an organization.
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Deep experience in issues and crisis communications, with the judgment to act quickly and the steadiness to guide leadership through uncertainty.
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Collaborative and cross-functional by nature — comfortable navigating matrixed organizations and building relationships across Legal, IR, People, Marketing, and brand teams.
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Experience in financial communications and investor relations adjacent roles is a strong asset.
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Quick service restaurant, CPG, or retail experience is an asset but not required.
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Demonstrated executive altitude: a proven ability to work confidently alongside and advise top executives, earning trust and credibility at the most senior levels of an organization.
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Strong financial acumen: comfortable with earnings materials, investor communications, and business performance narratives; able to translate financial results into compelling external stories.
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Bachelor's degree in Communications, Journalism, Public Relations, or related field.
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Ability to travel as needed to support executive events, media opportunities, and key company moments.
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Strategic communications leadership
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Executive influence & trusted advisor instincts
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Exceptional writing & editorial judgment
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Media relations depth & instincts
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Crisis & issues management
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Cross-functional collaboration
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High-pressure composure & judgment
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Team building & talent development
This posting is for an existing vacancy.
RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.
Restaurant Brands International is an equal opportunity employer.
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
