windsor on program manager Jobs – 141 Openings This Week

Client Success Manager
AlphaKOR —Windsor, ON
- Full-time
- Analysis skills
- Presentation skills
- Business
Quick apply
10h
Manager, People (Bilingual)
Career Contacts —Canada
- $36.06–$43.27 an hour
- Immediate opening
- Bilingual
- English
- Bachelor's
- Wellness program
- Work from home
Quick apply
10h
Senior Advisor, Capital Communications
Metrolinx —Canada
- $93,798 a year
- Full-time
- Writing skills
- Negotiation
- Time management
7d
Senior Manager, Project Delivery – USRC
Metrolinx —Canada
- $140,764 a year
- Full-time
- Engineering
- Analysis skills
- Project management
3d
Manager, I&IT Project Management Office
Metrolinx —Canada
- $123,026 a year
- Full-time
- Microsoft Excel
- PMP
- Master's degree
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off

Discover related jobs

Based on your search for program manager jobs.

Senior Restaurant Manager
1Tims Inc. —Windsor, ON
The ideal candidate will possess strong leadership skills and a deep understanding of the food industry, ensuring that our restaurant runs smoothly while…
$48,000–$60,000 a year
Quick apply
Senior Manager - SOC2 Audit
Accorian Assurance —Ontario
Education: Bachelor’s degree in Accounting, Information Systems, Cybersecurity, or a related field. You will act as a strategic advisor to our clients,…
$90,000–$100,000 a year
Quick apply
3d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Operations / General Manager
Dyson Alarm Tech Systems —Lindsay, ON
CFAA certification or recent experience in fire protection field. Completing detailed project schedules and budget allocations, while monitoring and reporting…
$70,000–$120,000 a year
Quick apply
Nutritional Care Manager
Springdale Country Manor —Peterborough, ON
Demonstrate commitment to the home and residents by recognizing that hours and days of work may be altered from time to time, based on the needs of the home.
$30–$32 an hour
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for program manager in windsor on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program manager jobs near windsor on

Client Success Manager jobs in Windsor, ON

Project Manager jobs in Markham, On

Hotel General Manager jobs in Ontario

Client Success Manager jobs in Montréal, Qc

Transportation Manager jobs in Calgary, Ab

Manager jobs in Canmore, Ab

Client Success Manager jobs in Beaconsfield, Qc

Client Success Manager jobs in Victoria, Bc

Head Of Project Management jobs in Nova Scotia

Head Of Project Management jobs in Toronto, On

Project Coordinator jobs in Markham, On

Wealth Management Associate jobs in Toronto, On

Risk Management jobs in Remote

Disability Case Management jobs in Victoria, Bc

Head Of Project Management jobs in Montréal, Qc

People Analytics Manager jobs in Toronto, On

Building Manager jobs in Montréal, Qc

People Analytics Manager jobs in Vancouver, Bc

Resource Manager jobs in Toronto, On

Manager jobs in Greater Sudbury, On

Client Success Manager

AlphaKOR -
Windsor, ON

Quick apply

Job details

Full-time
10 hours ago

Qualifications

IT infrastructure
Analysis skills
Presentation skills
Cybersecurity
Business
Account management
Communication skills
Strategic planning

Full job description

About Us:

AlphaKOR was founded in 1995 and specializes in simplifying information technology to help our customers succeed. We combine these technologies into a managed service to provide our customers with the equivalent of a Fortune 500 IT Department to help drive, accelerate, protect, and future proof their businesses. Our guiding philosophies dictate a balance between creating the ultimate experiences for our customers, our teammates and ourselves. As a multi-award-winning company, we have a proven track record of success through merging the worlds of people, processes, and technology.

Position Overview

We are seeking an experienced and client-focused Client Success Manager to serve as the trusted advisor and primary operational point of contact for a portfolio of managed services clients. This role combines relationship management, strategic technology planning, service delivery oversight, and cybersecurity guidance to help clients maximize the value of their technology investments.

The ideal candidate has a strong background in managed IT services, account management, or technology consulting and is passionate about building long-term client partnerships while aligning technology initiatives with business goals.

Key Responsibilities

Client Relationship Management

Serve as the primary operational contact for assigned client accounts.
Develop and maintain strong relationships with key stakeholders, executives, and decision-makers.
Gain a deep understanding of client business objectives, operational priorities, and challenges.
Ensure clients remain informed, supported, and confident in the services provided.
Manage client expectations regarding service delivery, project timelines, and scope.

Strategic Technology Planning

Develop and maintain technology roadmaps aligned with client business objectives.
Assist clients with IT budgeting, lifecycle management, and long-term technology planning.
Identify opportunities for infrastructure modernization, operational improvements, and cybersecurity enhancements.
Provide strategic technology recommendations that support growth, efficiency, and risk reduction.
Act as a trusted advisor on technology investments and digital transformation initiatives.

Service Delivery Management

Monitor service requests, projects, and ongoing support activities for assigned accounts.
Ensure consistent service delivery and adherence to service level agreements (SLAs).
Identify recurring issues, operational risks, and opportunities for service improvement.
Collaborate with technical teams to drive successful client outcomes.
Proactively manage escalations and client concerns to maintain high levels of satisfaction.

Cybersecurity & Risk Management

Support cybersecurity planning, risk mitigation, and security maturity initiatives.
Understand and assist clients with compliance requirements, including PIPEDA, HIPAA, and industry best practices.
Promote cybersecurity awareness and client education programs.
Support disaster recovery, business continuity, and operational resilience planning.
Help clients identify and address technology and security risks before they become business issues.

Communication & Cross-Functional Collaboration

Translate complex technical concepts into clear, business-focused recommendations.
Coordinate with Technical Services, Operations, Sales, and Leadership teams to ensure alignment.
Maintain visibility into client priorities, commitments, and deliverables.
Participate in client business reviews, strategic planning sessions, and operational meetings.
Maintain accurate documentation, action plans, and account records.

Qualifications

Required

4–7+ years of experience in client success, account management, technology consulting, managed services, or a related field.
Strong understanding of IT infrastructure, managed services, cloud technologies, and cybersecurity fundamentals.
Experience working directly with executive leadership and business stakeholders.
Exceptional communication, presentation, and relationship management skills.
Ability to balance strategic planning with day-to-day operational execution.
Strong analytical, organizational, and problem-solving abilities.
High level of professionalism, accountability, and attention to detail.

Preferred

Experience working within a Managed Service Provider (MSP) environment.
Knowledge of cybersecurity frameworks, compliance requirements, and risk management practices.
Experience developing technology roadmaps and IT budget recommendations.

If you are interested in capitalizing on this exciting opportunity with one of Southwestern Ontario's leading technology companies, please submit your resume for consideration.

AlphaKOR Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Quick apply

Refine Your Search

program manager jobs in windsor on

Client Success Manager

Manager, People (Bilingual)

Senior Advisor, Capital Communications

Senior Manager, Project Delivery – USRC

Manager, I&IT Project Management Office

Customer Service Representative - Automotive

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alerts for program manager in windsor on

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected