Brampton On Dispatch supervisor Jobs – 123 Openings This Week

Supervisor - LTL/FTL Customer Service
GALAXY FREIGHTLINE INC. —Mississauga, ON
- $60,000–$85,000 a year
- Overtime
- Customer service
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
310T Mechanic - Straight Days
Switzer-CARTY Transportation —Oakville, ON
- From $40 an hour
- Overtime
- Schematics
- Organizational skills
- Computer skills
- Disability insurance
- Dental care
Quick apply
3d
Residential Operations and Maintenance Supervisor
Sorbara Group of Companies —Vaughan, ON
- $75,000–$90,000 a year
- Microsoft Office
- Communication skills
7d
Logistics Bilingual Dispatcher (Float)
Dynacare —Brampton, ON
- $21.00–$26.50 an hour
- Full-time
- Bilingual
- Microsoft Excel
- English
Licensed Technician- OpenRoad Honda
OpenRoad Auto Group —Brampton, ON
- Full-time
- Automotive diagnostics
- Dental care
Quick apply
Bus Mechanic - Prince Rupert, BC (Relocation Assistance provided)
Keolis Canada —Canada
- $51 an hour
- Maintenance
- English
- Travel
- Wellness program
- Disability insurance
Quick apply
Mobile Transport Refrigeration or Trailer Technician
Amerit Fleet Solutions —Canada
- $32–$38 an hour
- Full-time
- Communication skills
- Dental care
- Life insurance
13d
Warehouse Supervisor/Manager
DRYCO BUILDING SUPPLIES —Mississauga, ON
- $30–$36 an hour
- Full-time
- Inventory control
- ERP systems
- Forklift
Quick apply
2h

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Plating Operator
TTM Technologies —Toronto, ON
TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time…
$40,852–$64,572 a year
7d
Dispatcher - Security Operations
Sentinel Security Inc. —North York, ON
Multitasking:* They must manage multiple tasks simultaneously, such as, answering calls, deploying personnel using humanity and dispatching help.
$23–$26 an hour
Quick apply
2d

I want to receive the latest job alerts for dispatch supervisor in brampton on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

dispatch supervisor jobs near brampton on

Technician jobs in Brampton, ON

Mechanic jobs in Oakville, ON

Dispatcher jobs in Brampton, ON

Customer Service Representative jobs in Mississauga, ON

Mechanic jobs in Prince Rupert, BC

Warehouse Manager jobs in Mississauga, ON

Refrigeration Technician jobs in British Columbia

Refrigeration Technician jobs in Stratford, On

Refrigeration Technician jobs in Mount Pearl, Nl

Refrigeration Technician jobs in Comox Valley, Bc

Fitness Equipment Technician $110,000 jobs in Oakville, On

Radiation Protection Technician jobs in Ontario

Ophthalmic Technician jobs in Ontario

Part Time Supervisor jobs in Toronto, On

Shelters Supervisor jobs in Toronto, On

Residential Supervisor jobs in Toronto, On

Residential Supervisor jobs in British Columbia

Production Supervisor jobs in Windsor, On

Hospital Food Service Supervisor jobs in Ontario

Parts Technician jobs in Edmonton, Ab

Supervisor - LTL/FTL Customer Service

GALAXY FREIGHTLINE INC. -
Mississauga, ON

Quick apply

Job details

Full-time
$60,000–$85,000 a year

Qualifications

Customer service
Logistics
English
High school diploma or GED
Supervising experience
Leadership
Communication skills

Full job description

Supervisor - Customer Service Representative

Reports to :- Operations Manager

Job Summary

The Customer Service Representative Supervisor/Manager will primarily be

responsible of ensuring smooth and efficient service to customers and supporting the

customer base by resolving questions, concerns, and technical issues, as well as

handling customer inquiries and complaints which are escalating from other

departments. This position will be accountable to manage a CSR team to ensure that

customers are satisfied with the issue resolution as well as the resolution process itself.

Team Supervisor will also be responsible of ensuring the CSR/Dispatch plan is carried

out as intended and any variances are reported to the Operations Manager as soon as

possible on a timely basis. The Customer Service Representative must possess a high

school diploma, graduation, or equivalent, and three years of Supervising/Managerial

experience in LTL/FTL Logistics Customer Service. Must have excellent

communication skills.

Competency

 Client/Customer Focus

 Communication

 Cultural Sensitivity

 Adaptability

 Problem Solving

 Time Management

 Professionalism

Job Duties

 Support customer base by resolving questions, concerns, and technical issues,

as well as handling customer inquiries and complaints which are escalated from

other departments

 Train new CSR staff as directed by Dispatch manager

 Assisting staff with their workload if possible

 Assisting with claims.

 Accept loads and accurately enter same in fleet manager as assigned based on

criteria provided.

 Create and manage tracking and tracing reports as required by customers or

team members to ensure timely communication

 Updating EDI Events

 Ensure that customers are satisfied with the issue resolution as well as the

resolution process itself

 Analyze problems and make recommendations as to root causes and corrective

actions

 Always maintain and train team on professionalism, tact, diplomacy, and

sensitivity to portray the company in a positive manner

 Proactively attend to customer complaints in a professional manner

 Ensure the CSR team address and resolve customer inquiries regarding the

status of orders and any payment, and refund errors in a timely manner

 Ensure the CSR team respond to customer service calls in a courteous and

professional manner

 Develop and build relationships with new accounts and develop additional

contacts within existing accounts

Job Requirements

 High school diploma, GED, or equivalent

 Three years of experience in managing LTL/FTL customer service.

 Ability to deal with people sensitively, tactfully, diplomatically, and professionally

at all times

 Ability to effectively communicate both verbally and in writing

 Ability to prioritize and manage conflicting demands

 Demonstrated leadership skills

 High flexibility with strong interpersonal skills that allow one to work effectively

in a diverse environment

 Ability to work individually as well as part of a team

 Ability to adapt to new technology

Working Conditions

 Occasional overtime

 Fast Paced

Job Type: Full-time

Pay: $60,000.00-$85,000.00 per year

Benefits:

Dental care
Extended health care
On-site parking
Paid time off

Experience:

LTL/FTL related: 3 years (required)

Language:

Fluent English - Great Communication Skills (required)

Work Location: In person

Quick apply

Refine Your Search

dispatch supervisor jobs in brampton on

Supervisor - LTL/FTL Customer Service

310T Mechanic - Straight Days

Residential Operations and Maintenance Supervisor

Logistics Bilingual Dispatcher (Float)

Licensed Technician- OpenRoad Honda

Bus Mechanic - Prince Rupert, BC (Relocation Assistance provided)

Mobile Transport Refrigeration or Trailer Technician

Warehouse Supervisor/Manager

Explore jobs in cities nearby

I want to receive the latest job alerts for dispatch supervisor in brampton on

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected