Join One of Southern Ontario's Largest Home Furnishings Retailers
Are you highly organized, detail-oriented, and comfortable working with technology? Do you thrive in a fast-paced environment where accuracy, customer service, and problem-solving are essential?
La-Z-Boy Furniture Galleries is seeking a Part-Time Sales Administrator to support our Kitchener location. This role is responsible for processing customer sales orders, reviewing documentation, supporting store operations, and helping ensure a seamless experience for both customers and employees.
If you enjoy administration, data entry, customer support, and working behind the scenes to keep a business running smoothly, we'd love to hear from you.
What You'll Do
As a member of our Administration Team, you will provide on site administrative support to our retail locations.
Administrative Responsibilities
- Accurately enter customer sales orders into company systems
- Review sales documentation for completeness and accuracy
- Verify pricing, product information, financing details, and customer information
- Process administrative requests from Sales Consultants, Designers, and Store Managers
- Assist with order management and sales documentation
- Maintain a high degree of accuracy while working with large volumes of information
- Monitor and respond to company communications and requests
- Support the overall sales process through effective administration and attention to detail
- Identify and resolve administrative issues before they impact customers
- Assist with other administrative and operational duties as assigned
Customer Support
- Assist customers with order status inquiries and delivery updates
- Respond to customer questions professionally and efficiently
- Help resolve customer concerns by working collaboratively with store teams
- Deliver a positive customer experience through timely and accurate communication
What We're Looking For
The ideal candidate will be:
- Reliable, dependable, and punctual
- Able to work well under pressure in a fast-paced environment
- Comfortable juggling multiple priorities simultaneously
- A fast learner who adapts quickly to new processes and technology
- Customer-focused with excellent interpersonal and communication skills
- Professional, positive, and easy to work with
- Trustworthy and able to handle confidential customer information appropriately
- An independent thinker who can work effectively with minimal supervision
- A strong problem solver who can identify solutions and make sound decisions
- Highly organized with exceptional attention to detail
Technical Qualifications
- Exceptional typing and data-entry skills
- Above-average computer and technology proficiency
- Strong attention to detail and organizational abilities
- Ability to learn and navigate multiple software platforms simultaneously
- Comfortable working in a paperless and technology-driven environment
- Experience with Microsoft Office, Google Workspace, CRM systems, retail software, or ERP systems is considered an asset
Preferred Experience
- Previous administrative, office, customer service, retail, or sales support experience
- Experience working in a fast-paced environment with competing priorities
- Experience handling customer inquiries and resolving issues professionally
- Experience processing orders, invoices, documentation, or customer records is considered an asset
Schedule
This is a permanent part-time position averaging 20–30 hours per week.
Required Availability
Applicants *******must****** be available to work:
- Saturday: 9:30 a.m. – 6:00 p.m.
- Sunday: 10:30 a.m. – 5:00 p.m.
- Monday: 10:00 a.m. – 4:00 p.m.
Additional hours may be available based on business needs, vacation coverage, peak periods, and employee performance.
Applicants who cannot consistently meet the required availability may not be considered.
Training Opportunity
While not mandatory, preference will be given to candidates who are available to complete their initial training at our Burlington showroom:
La-Z-Boy Furniture Galleries
1220 Brant Street
Burlington, Ontario
Travel reimbursement will be provided in accordance with Company policy for eligible training-related travel.
Why Join La-Z-Boy?
- Competitive hourly wage
- Monthly performance-based bonus opportunities
- Stable part-time schedule
- Comprehensive training program
- Supportive and collaborative team environment
- Opportunity for growth and advancement within the organization
- Employee purchase program and other company perks
- Work for a respected and internationally recognized brand
About Us
La-Z-Boy Furniture Galleries is one of Southern Ontario's largest and most successful home furnishings retailers, proudly serving customers through locations across the GTA, Golden Horseshoe, and Southwestern Ontario.
Our mission is simple: to help our customers create comfortable, beautiful homes while providing our employees with opportunities to learn, grow, and succeed.
Diversity, Equity & Accessibility
Boomco Décor Inc. o/a La-Z-Boy Furniture Galleries is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We welcome applications from all qualified individuals and are dedicated to creating a workforce that reflects the communities we serve.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout all stages of the recruitment and selection process. Applicants requiring accommodation are encouraged to notify Human Resources, and every effort will be made to meet accommodation needs in a timely and respectful manner.
If you're organized, customer-focused, tech-savvy, and looking for a role where accuracy and problem-solving matter, we encourage you to apply today.
Pay: $19.00 per hour
Benefits:
- Employee assistance program
- On-site parking
Education:
- Secondary School (required)
Experience:
- Administrative: 3 years (preferred)
Language:
Work Location: In person
