remote it analyst Jobs – 116 Openings This Week

Service Desk Analyst, Night Shift.
ISG Search Inc —Remote
- Full-time
- Remote
- Microsoft Outlook
- Windows
- Microsoft Office
Quick apply
11d
Senior Business Systems Analyst (Remote)
Hudbay Minerals —Snow Lake, MB
- From $99,093 a year
- Full-time
- Hybrid work
- ERP systems
- Maintenance
- SQL
- Profit sharing
- Employee stock purchase plan
Quick apply
Trade Support Analyst (with capital markets experience)
Luxoft —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Bilingual Accounting Application Support Analyst
Compass Group Canada Ltd —London, ON
- $48,700–$55,000 a year
- Overtime
- Remote
- Bilingual
- Customer service
- English
Quick apply
Lead Analyst, Business Applications – ServiceNow (T & I) (Telework/Hybrid)
CBC/Radio-Canada —Montréal, QC
- Full-time
- Remote
- Bilingual
- Oracle
- Computer Science
8d
Global Service Desk Analyst - French Bilingual Overnight
Long View Systems —Remote
- $40,000–$52,500 a year
- Remote
- Bilingual
- Customer service
- English
1d
Post Trade Support Analyst
Recutify Inc. —Montréal, QC
- Full-time
- Bilingual
- English
- Negotiation
Quick apply
Bilingual Technical Support Services Analyst
Royal Bank of Canada —Toronto, ON
- Full-time
- Bilingual
- Customer service
- English
1d
Technical Support Analyst - French speaking
Acturis —Victoria, BC
- $57,150–$60,750 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick apply
Storage Analyst - Senior - 710
Recutify Inc. —Edmonton, AB
- Weekends as needed
- Remote
- Azure
- SQL
- Travel
Quick apply
Senior System Analyst - Supply Chain
Longbow Advantage —Montréal, QC
- Full-time
- Oracle
- Computer Science
- Up to 50% travel
- Dental care
- Work from home
Quick apply

Discover related jobs

Based on your search for it analyst jobs.

AI Data Quality Specialist - AI Trainer
DataAnnotation —Laval, QC
A bachelor's degree in a quantitative field is preferred (Statistics, Computer Science, Mathematics, Engineering, or similar); a master's or PhD is a plus.
$55–$60 an hour
Quick apply
Order Management Administrator - FD
AppleOne —Bowmanville, ON
Process customer orders, including order entry, order acknowledgments, follow-up, and ongoing order tracking. The Order Management Administrator will play a key…
$60,000–$64,000 a year
Quick apply
9d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior IT Technical Project Analyst
Ontario Power Generation —Oshawa, ON
Reporting to the Senior Manager Projects, this position is responsible to provide end-to-end project governance and coordination for IT/digital initiatives by…
$1,704.68–$2,658.86 a week
Security Analyst
MSP OPERATIONAL CORP —Richmond Hill, ON
As a Security Analyst, you will be responsible to work with clients to help them develop and maintain a security strategy and implement controls, policies, and…
$80,000–$90,000 a year
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for it analyst in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it analyst jobs near remote

Service Desk Analyst, Night Shift.

ISG Search Inc -
Remote

Quick apply

Job details

Full-time | Contract
11 days ago

Qualifications

TCP
ITIL Certification
Microsoft Outlook
Microsoft Exchange
Windows
Microsoft Office
Computer networking
Customer support
TCP/IP
Root cause analysis
Hospital experience
Active Directory
VPN

Full job description

Duration:

6 month contract with potential for extension.

The role:

This is a customer service focused position that requires an individual to work independently as well as part of a team to support the organizations defined service expectations. The primary accountability for this role is to answer, log and resolve requests placed to the IT Service Desk in an efficient, timely and courteous manner primarily via phone, voicemail and e-mail.

Responsibilities:

Answer calls for IT Service and Support primarily via phone, voicemail and e-mail;
Act as the first point of contact for all offered IT Services, such as application, hardware, PC and telecom related requests for IT service and support;
Analyze, diagnose and resolve calls in an efficient and effective manner leveraging available tools (Bomgar, KACE, knowledge base and other sources of documentation);
Transfer and escalate incidents and requests to the appropriate 2nd/3rd level support resources, following up with ticket owners to ensure effective resolution in a timely manner;
Record, categorize and log Incidents and Requests for service using the IT Service Management tool;
Provision, change and de-provision user accounts in accordance with corporate policies and procedures;
Actively seek opportunities for service improvement, recognizing the needs and expectations of our clients;
Provide knowledge transfer and mentoring of other team members when required;

Must Have:

Ability to work independently from 11pm - 7am in a remote capacity.
ITIL Foundations certification preferred
Microsoft certifications an asset
Experience in a health related field is an asset
2+ years' experience in providing customer support with a high level of professionalism preferred.
Direct hospital or healthcare experience an asset
Strong client computing experience e.g. desktops, laptops, printers, mobile devices (Blackberry/iPhone etc.), multifunction devices, desktop phones, voicemail;
Solid skills in supporting common end user applications including Windows 7, Windows 10, Microsoft Office, Internet Explorer, Outlook etc.;
Strong troubleshooting skills with focus on root cause analysis;
Experience with tools and technologies such as Dell KACE, Bomgar, BES, Active Directory, Microsoft Exchange;
Knowledge of networking technologies such as VPN, TCP/IP, and wireless;
Experience with IT Service Management tools such as FrontRange ITSM;
Strong verbal and written communications; must be able to communicate with individuals with all levels of technical and non-technical skills;
Advanced technical troubleshooting and multitasking skills

Quick apply

Refine Your Search

it analyst jobs in remote

Service Desk Analyst, Night Shift.

Senior Business Systems Analyst (Remote)

Trade Support Analyst (with capital markets experience)

Bilingual Accounting Application Support Analyst

Lead Analyst, Business Applications – ServiceNow (T & I) (Telework/Hybrid)

Global Service Desk Analyst - French Bilingual Overnight

Post Trade Support Analyst

Bilingual Technical Support Services Analyst

Technical Support Analyst - French speaking

Storage Analyst - Senior - 710

Senior System Analyst - Supply Chain

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alerts for it analyst in remote

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected