calgary, ab technical support representative Jobs – 109 Openings This Week

Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off
Customer Service Representative
Graymont —Canada
- Weekends as needed
- Hybrid work
- CRM software
- Sales
- Customer service
Business Development Representative (Industrial Products, OEM, Oil & Gas, Electricity)
Precise Pipe —Calgary, AB
- $55,000–$65,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Paid time off
Quick apply
2h

Other jobs to consider

Find your next job by exploring related positions.

L2 Service Desk Contractor – Hardware & Device Operations Specialist
Symbiotic Group Inc. —Calgary, AB
*Security Clearance:* Must hold a valid Government of Canada *Reliability Status*, or possess clear eligibility to quickly obtain one.
$18–$20 an hour
Quick apply
1d
Helpdesk Technician
One Piece IT —Calgary, AB
Diploma or bachelor’s degree in information technology, Computer Science, or a related field. *Procurement:* Aide with product solutioning to aid procurement…
$21–$25 an hour
Quick apply
1d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Sales Account Manager
Atlas Packaging —Toronto, ON
Possession of a valid driver’s license and a reliable vehicle as travel is required. Provide quotations, product recommendations, technical support, and…
From $50,000 a year
Quick apply
Senior Account Executive/Sales Representative - Security Systems
Bond Securcom —North York, ON
Valid driver’s license and reliable access to a vehicle. Reviewing drawings, specifications, and scopes of work to develop competitive proposals for large-scale…
$75,000–$85,000 a year
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for technical support representative in calgary, ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative jobs near calgary, ab

Business Development Representative jobs in Calgary, AB

Business Development Representative jobs in Prince George, Bc

Business Development Representative jobs in Alberta

Customer Service Representative jobs in Toronto, On

Junior Business Analyst jobs in Toronto, On

Business Co Op Student jobs in Oakville, On

Business Development Representative jobs in British Columbia

Call Center Representative jobs in Toronto, On

Business Development Representative jobs in Sarnia, On

Customer Service Representative jobs in Saint Lazare, Qc

Customer Service, Westjet jobs in Edmonton, Ab

Entry Level Medical Sales Representative jobs in Ontario

Customer Service Representative jobs in British Columbia

It Service Desk No Experience jobs in Surrey, Bc

Customer Service Representative jobs in Blainville, Qc

Airline Customer Service jobs in Toronto, On

Customer Service Representative jobs in Brockville, On

Customer Service Representative jobs in Scarborough, On

Remote Customer Success Manager jobs in Vancouver, Bc

Customer Service Representative jobs in Kingston, On

Customer Service Representative - Automotive

EBlock Inc. -
Canada

Apply Now

Job details

Full-time
$45,000 a year

Qualifications

Bilingual
French
Operating systems
WordPress
Content management systems
English
Windows
High school diploma or GED
Analysis skills
Bachelor's
Computer networking
MacOS
College diploma
Help desk

Full job description

EDealer is a website and software supplier for the Automotive Industry. Our mission is simple: To ensure car dealers build great business and manage inventory. Steadfast in our commitment to create exceptional learning experiences for our clients, we are a passionate group of integrity-powered leaders who love to learn, grow and make a difference. Today we are focused on Merchandising Automation and Vehicle Optimization. Consistent with our long-term goals, our objective is to reduce the time required by dealers to reach the maximum number of customers with consistent accurate, merchandised inventory.

We are currently looking for outgoing individuals who strive to provide superior customer satisfaction to automotive dealerships. In this role, the successful candidate will be responsible for taking and managing inbound phone and email support requests from clients and internal sales staff, providing resolution within a timely manner, and conducting product demos and training sessions. The ideal candidate will also possess technical troubleshooting skills and a positive, creative, and confident attitude.

We offer a competitive salary ($45,000.00); a competitive bonus plan; paid time off; participation in our benefits, RRSP, and life insurance programs; continuous learning; an amazing culture; and so much more!

Schedule: Monday - Friday (daytime and afternoon shifts available), and occasional Saturdays

What You Will Do:

Respond to first level customer support phone calls and emails to provide customer service and resolution.
Resolve support issues in a prompt and efficient manner while escalating to the sales team, the support manager, or technical team members, when necessary.
Produce clear, efficient, and timely written logs of calls and emails into a client-case tracking system to manage requests and issues.
Identify and document recurring customer issues to determine standardized working solutions, to build on a knowledgebase.
Maintain a working knowledge regarding company’s products and systems.
QA resolved cases that have been assigned to developers, web-developers, and designers.

What You Will Need:

Minimum high school diploma. College diploma or University degree preferred.
Strong analytical, problem solving, and troubleshooting skills.
Ability to set priorities and meet deadlines as well as remain flexible.
Experience with ticketing systems or helpdesk software (preferred).
Working knowledge of WordPress CMS Platform or other CMS platforms (preferred).
Strong understanding of Windows and MacOS operating systems and basic networking concepts (preferred).
Languages: English required, French an asset

What We Offer:

Competitive pay
Medical, Dental & Vision
401k/RSP programs
Company paid Group Life/AD&D insurance
Paid time off
Flexible working environment
Continuous Learning
And an amazing culture to top it all off!

At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay for this full-time position is $45,000.00, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.

E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.

E INC takes cybersecurity seriously. E INC will reach out to candidates via our Application Tracking System ADP, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.

As part of our recruitment and hiring process, E INC may use automated tools including artificial intelligence (AI) to support the screening and evaluation of applicants. AI tools support human decision-making and do not replace individualized review by our hiring team. E INC is committed to using these technologies responsibly and in compliance with applicable laws and regulations, and we regularly assess our processes to promote fairness, objectivity, and data protection.

Vacancy status: current vacancy

#INDEINC

#EDealer

Apply Now

Refine Your Search

technical support representative jobs in calgary, ab

Customer Service Representative - Automotive

Customer Service Representative

Business Development Representative (Industrial Products, OEM, Oil & Gas, Electricity)

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alerts for technical support representative in calgary, ab

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected