mcgill university qc technical support representative Jobs – 136 Openings This Week

Customer Service Representative (13-month Contract)
Graymont —Brossard, QC
- Temporary
- Bilingual
- CRM software
- Sales
Account Representatives
Graymont —Brossard, QC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
11d
Account Representatives
Graymont —Brossard, QC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Customer Service Representative
ContactPoint 360 —Montréal, QC
- $18 an hour
- Weekends as needed
- Customer service
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
Customer Service Representative
Fresh Prep Foods Inc —Saint-Laurent, QC
- $45,000–$50,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Dental care
- Vision care
Quick apply
8h
Spécialiste, Contrôle des infections – Est du Canada / Specialist, Infection Control - Eastern Canada
Medicom —Pointe-Claire, QC
- Remote
- Up to 50% travel
- Travel
- Data entry
- Employee assistance program
Représentant(e) des ventes
Ahearn & Soper —Montréal, QC
- Full-time
- Remote
- Bilingual
- Sales
- English
- Mileage reimbursement
- Disability insurance
Quick apply
1d
Account Executive
Medavie —Montréal, QC
- Full-time
- Remote
- Bilingual
- English
- Bachelor's
- Dental care
Account Manager, Geoanalytics
ALS —Montréal, QC
- $80,000–$105,000 a year
- 8 hour shift
- Remote
- Bilingual
- CRM software
- Sales
- Wellness program
- Disability insurance
Sales Representative
East Penn Canada —Montréal, QC
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Profit sharing
- Tuition reimbursement
Quick apply
Bilingual Inside Sales Representative
Emerson —Montréal, QC
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Dental care
- Tuition reimbursement
Business Director, Technical Sales & Marketing
MANNARINO —Montréal, QC
- Overtime
- Hybrid work
- Bilingual
- Sales
- Engineering
- Flextime
Sales Support Coordinator Assistant
Element International Trade Inc. —Pointe-Claire, QC
- $37,740.02–$55,955.17 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Product Operations Leader/ Responsable des activités liées aux produits
Indigo Books & Music —Pointe-Claire, QC
- Weekends as needed
- Bilingual
- Sales
- Customer service
- Flexible schedule
Quick apply
Représentant(e) des ventes territoriales – Soudage et fabrication / Territory Sales Representative – Welding and Fabrication
Castolin Eutectic —Montréal, QC
- Full-time
- Hybrid work
- Mechanic experience
- Sales
- Engineering
- Disability insurance
- Dental care
Quick apply
2d
Account Manager (Sales)
Groupe DBM inc. —Laval, QC
- Full-time
- Bilingual
- Microsoft Excel
- Sales
Quick apply
Bilingual Customer Service Representative - Spray
John Brooks Company —Laval, QC
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Inside Sales Supervisor / Superviseur des ventes internes
SSAB —Delson, QC
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
Business Development Representative
Graitec —Montréal, QC
- Full-time
- Bilingual
- AutoCAD
- Sales
- Paid time off
Directeur des ventes - Canada
Bailey International —Canada
- $170,000–$185,000 a year
- Full-time
- Bilingual
- Up to 50% travel
- Sales
- Disability insurance
- Employee assistance program
Quick apply

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Customer Service Representative (13-month Contract)

Graymont -
Brossard, QC

Apply Now

Job details

Temporary | Full-time | Contract | Fixed term contract

Qualifications

Bilingual
CRM software
French
Cognos
Sales support
JD Edwards
Sales
Customer service
SAP
ERP systems
Logistics
Maintenance
English
Transportation management systems
Logistics
Business
Associate's degree
Communication skills

Full job description

Canada - QC - Brossard

Customer Service Representative
Full-Time, Temporary (13-month Contract)
Brossard, QC

Graymont is seeking a bilingual (English & French) Customer Service Representative to ensure exceptional customer experiences through effective coordination and communication. Reporting to the Customer Service Supervisor, the role involves supporting customer relationships, processing orders accurately, maintaining records in Salesforce, coordinating with internal teams, and collaborating with sales and plant operations to ensure timely delivery. The CSR will also address customer concerns and contribute to ongoing service improvements, demonstrating strong customer relationship skills and a proactive attitude.

Responsibilities:

Customer Relationship Support & Service Operations

Customer Engagement: Act as the primary contact for customers, ensuring strong relationships and responsive support.
Cross-Functional Communication: Coordinate between customers, sales, invoicing, plant operations, and logistics to ensure smooth information flow.
Issue Resolution: Handle inquiries and complaints promptly, identify recurring issues, and support continuous service improvement.
Customer Insights: Gather and share customer feedback to enhance service and satisfaction.
Operational Support: Help maintain SOPs, KPIs, and assist in training and supporting other team members.

Order & Logistics Coordination

Coordinate communication between customers and internal teams (sales, invoicing, operations, logistics).
Address inquiries and complaints efficiently, escalating recurring issues for long-term resolution.
Gather and relay customer feedback to improve service quality and customer experience.
Support maintenance of SOPs, KPIs, and assist in onboarding or guiding other team members as needed.

Demand & Supply Planning Support

Communicate customer and order trends to support accurate volume forecasting and business planning.
Contribute to S&OP meetings, offering insights to improve demand and supply alignment.
Support contingency planning by identifying supply alternatives during outages or plant disruptions.

Sales Support & Collaboration

Assist the commercial team as needed.
Coordinate customer-specific projects.
Maintain accurate customer master data.

Qualifications:

Education: Associate degree or diploma in Business, Logistics, or related field.
Professional Experience: 3-5 years in Customer Service, Sales Support, Logistics Coordination, or similar roles preferred.
Technical Requirements:

o Experience with ERP systems (JD Edwards, SAP, etc.) and TMS platforms preferred.
o Familiarity with Salesforce or other CRM tools is a plus.
o Exposure to business intelligence tools like Cognos is advantageous.

Travel Component: Ability to travel 5–10% within North America; must reside within a reasonable distance from an airport.
Schedule Flexibility: Willingness to work occasional after-hours, weekends, and holidays as needed.

Who You Are:

Customer Focus: You prioritize understanding and meeting customer needs, delivering solutions that exceed expectations and build lasting satisfaction.
Problem Solving: You tackle complex challenges with practical, creative solutions, using experience and intuition to assess feasibility.
Effective Communicator: You are an active listener who can communicate effectively with different audiences in diverse situations.
Teamwork: You thrive in a multi-disciplinary team environment and believe that we can get further, faster by working together
Effective Time-Management: You effectively prioritize tasks and manage your time to ensure deadlines are met

Who We Are

Founded in 1948, Graymont is a trusted global leader in essential calcium-based solutions. Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and communities throughout North America and Asia Pacific. Graymont is also the strategic partner of Grupo Calidra, the largest lime producer in Latin America.

Graymont’s strategy is anchored in its strong commitment to its core values of integrity, respect, teamwork, innovation, excellence, accountability, and long-term perspective.
Central to our philosophy is a long-term approach to our business, built on a solid commitment to sustainable growth and focus on decarbonization, all of which is embodied in our mission statement: Contributing to a decarbonized world by providing essential lime and limestone solutions.

To learn more about the employment experience at Graymont, click here.

If you're interested in exploring our current job opportunities, please visit us at www.graymont.com/en/careers.

Apply Now

Refine Your Search

technical support representative jobs in mcgill university qc

Customer Service Representative (13-month Contract)

Account Representatives

Account Representatives

Customer Service Representative

Customer Service Representative

Spécialiste, Contrôle des infections – Est du Canada / Specialist, Infection Control - Eastern Canada

Représentant(e) des ventes

Account Executive

Account Manager, Geoanalytics

Sales Representative

Bilingual Inside Sales Representative

Business Director, Technical Sales & Marketing

Sales Support Coordinator Assistant

Product Operations Leader/ Responsable des activités liées aux produits

Représentant(e) des ventes territoriales – Soudage et fabrication / Territory Sales Representative – Welding and Fabrication

Account Manager (Sales)

Bilingual Customer Service Representative - Spray

Inside Sales Supervisor / Superviseur des ventes internes

Business Development Representative

Directeur des ventes - Canada

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