calgary ab technical support Jobs – 108 Openings This Week

Senior Technical Support Manager – Agricultural Equipment(Deutz‑Fahr Dealer Network)
MRG Canada inc. —Calgary, AB
- $90,000–$120,000 a year
- Full-time
- Hybrid work
- English
- Travel
- In-person
Quick apply
IT Hardware Technicians
Procom —Calgary, AB
- 12 hour shift
- Computer networking
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2d
user support technician
E-NET SOLUTIONS INC. —Calgary, AB
- $36 an hour
- Overtime
- English
- Windows
- No university degree
Support Centre Technician - Tier 2
DataDrill Communications Inc. —Calgary, AB
- 8 hour shift
- Hybrid work
- Windows
- AWS
- Analysis skills
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3d
System Administrator - 6 Month Fixed Term
LaPrairie Group —Calgary, AB
- On call
- Azure
- Computer Science
- AWS
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Database & IT Specialist
Raytheon —Calgary, AB
- Full-time
- Hybrid work
- Oracle
- Engineering
- Databases
Senior Systems Administrator
Alberta Securities Commission —Calgary, AB
- Full-time
- Remote
- Azure
- SQL
- Computer networking
- Disability insurance
- Dental care
2d
Service Support Analyst
PBS Systems —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
- Paid time off
Systems Engineer (SysAdmin/IT Software Support)
Seequent —Calgary, AB
- Computer Science
- Engineering
- Bachelor's
Platform Success Representative
WELL Health Technologies Corp —Calgary, AB
- $65,000–$75,000 a year
- Full-time
- In-person
- AI
- Communication skills
Quick apply
System Administrator
Hexagon —Calgary, AB
- Full-time
- Hybrid work
- Azure
- Windows
- AWS
Corporate Services Systems Administrator
GCL Environmental Ltd. —Calgary, AB
- $25–$36 an hour
- Full-time
- Remote
- Human resources
- SharePoint
Quick apply
Customer Solutions Specialist
GeoLOGIC Systems Limited —Calgary, AB
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
IT Field Specialist
Neighbourly Pharmacy —Calgary, AB
- Full-time
- Computer Science
- Heavy lifting
- Up to 50% travel
Quick apply
Application Support Analyst
Trafigura —Calgary, AB
- Full-time
- Computer Science
- English
- Master's degree
Software Data Analyst
Ameresco —Calgary, AB
- Immediate opening
- Microsoft Excel
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- Project management
Bilingual (French and English) Sales Support Analyst
PBS Systems —Calgary, AB
- $4,800 a month
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
9d
DTO - Trainer Accounting
PBS Systems —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
3d
Fixed Ops Automotive Software Trainer
PBS Systems —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
IT System - Escalations Technician
AlphaKOR —Calgary, AB
- Full-time
- Remote
- Computer Science
- English
- Bachelor's
- Mileage reimbursement
Quick apply
6d

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technical support jobs near calgary ab

Senior Technical Support Manager – Agricultural Equipment(Deutz‑Fahr Dealer Network)

MRG Canada inc.
Calgary, AB

Quick apply

Job details

Permanent | Full-time
$90,000–$120,000 a year

Qualifications

French
English
Leadership
Communication skills

Full job description

Senior Technical Support Manager – Agricultural Equipment(Deutz‑Fahr Dealer Network)

Location: Alberta (ideally Calgary area)
Territory: Western Canada (British Columbia, Alberta, Saskatchewan)
Employment Type: Full-time, Permanent
Company: MRG Canada

Company Overview

MRG Canada is the official Canadian importer of several agricultural equipment brands, including Deutz‑Fahr (Same Deutz‑Fahr – SDF).

We support a national dealer network by providing advanced technical support, structured warranty management, and strong product expertise, acting as the key technical link between dealers and the manufacturer.

As part of our continued growth in Western Canada, we are seeking a Senior Technical Support Manager – Deutz‑Fahr to serve as the primary technical reference for our dealer network and for the manufacturer.

Position Summary

The Senior Technical Support Manager – Deutz‑Fahr provides advanced diagnostic and technical support for Deutz‑Fahr tractors across BC, Alberta, and Saskatchewan.

This role acts as the main technical liaison between dealer technicians and managers, MRG Canada, and the manufacturer Same Deutz‑Fahr (SDF).

The position works closely with other MRG Canada Service Managers based in Ontario and Quebec to ensure consistent national technical practices, warranty processes, and manufacturer communication.

This role does not include direct people management and is focused on technical leadership rather than team supervision.

This position is NOT for you if:

You are looking for a shop-based or 100% hands-on technician role
You come primarily from large industrial plants, oil & gas, or power generation
You are seeking a director-level or corporate management position
You are not comfortable providing technical support by phone and remote diagnostics

✅ Profile that succeeds in this role:

Former senior technician or service manager ready to move beyond the shop
Strong diagnostic background with agricultural tractors or similar mobile equipment
Comfortable communicating with dealer technicians and service managers
Able to make technical decisions without physically seeing the machine
Enjoys being the technical reference rather than managing staff

What this role really looks like day-to-day:

70–80% remote technical support (phone, diagnostics, troubleshooting)
20–30% travel for dealer support, training, and complex field cases
Very limited hands-on wrench work
Strong focus on diagnostic analysis, communication, documentation, and follow‑up

Key Responsibilities

Provide advanced technical support to Deutz‑Fahr dealers
Diagnose complex mechanical, hydraulic, electrical, and electronic issues
Deliver remote technical assistance and occasional on-site field support
Perform root‑cause analysis and recommend long-term corrective actions
Manage and validate warranty claims
Coordinate and support recalls and technical campaigns
Act as the primary technical contact with Same Deutz‑Fahr (SDF)
Interpret, distribute, and explain technical service bulletins
Provide structured technical feedback to the manufacturer
Train and support dealer technicians
Support new product launches and technology introduction

Qualifications and Experience

Minimum 8 years of experience in agricultural or mobile heavy equipment service

(including time as a senior technician, technical specialist, or service support role)

Experience in an OEM, importer, or dealer technical support environment
Strong hands-on diagnostic experience with agricultural tractors or similar equipment
Solid knowledge of diesel engines, transmissions, hydraulics, and electronics
Ability to use OEM diagnostic tools and follow structured troubleshooting processes
Strong communication, organizational, and technical decision-making skills
Ability to work independently with a high level of accountability

Language Requirements

English: required (advanced technical level)
French: an asset

What We Offer

Competitive salary based on experience
Comprehensive benefits package
Company vehicle or travel allowance based on travel requirements
Strategic role with high autonomy and national impact

Job Types: Full-time, Permanent

Pay: $90,000.00-$120,000.00 per year

Experience:

Agricultur: 5 years (required)

Language:

English (preferred)

Willingness to travel:

25% (preferred)

Work Location: Hybrid remote in Calgary, AB

Quick apply

Refine Your Search

technical support jobs in calgary ab

Senior Technical Support Manager – Agricultural Equipment(Deutz‑Fahr Dealer Network)

IT Hardware Technicians

user support technician

Support Centre Technician - Tier 2

System Administrator - 6 Month Fixed Term

Database & IT Specialist

Senior Systems Administrator

Service Support Analyst

Systems Engineer (SysAdmin/IT Software Support)

Platform Success Representative

System Administrator

Corporate Services Systems Administrator

Customer Solutions Specialist

IT Field Specialist

Application Support Analyst

Software Data Analyst

Bilingual (French and English) Sales Support Analyst

DTO - Trainer Accounting

Fixed Ops Automotive Software Trainer

IT System - Escalations Technician

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