Engineer Bc Manager, rssom Jobs – 104 Openings This Week

Field Support Manager (Medical Devices)
Nevian —Canada
- $100,000–$130,000 a year
- Overtime
- Management
- Bachelor's
- Continuous improvement
- Mileage reimbursement
- Disability insurance
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Pharmacist/Pharmacy Manager (Relocate to New Brunswick)
Kennebecasis Drugs —Canada
- Full-time
- Management
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- Doctoral degree
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Pharmacist/Pharmacy Manager (Relocate to Prince Edward Island)
Murphy's Pharmacies —Canada
- Weekends as needed
- Management
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- Doctoral degree
- Disability insurance
- Relocation assistance
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Pharmacist/Pharmacy Manager (Relocate to Newfoundland)
Green's Drug Mart —Canada
- Full-time
- Medication administration
- Doctoral degree
- Master's degree
- Disability insurance
- Relocation assistance
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Intermediate Lead Civil/Structural Engineer
Torus Talent Consultants LTD —Canada
- Hybrid work
- Engineering
- Bachelor's
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Senior Client Change Management Lead
Metrolinx —Canada
- $93,798 a year
- Full-time
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Life Cycle & Materiel Manager – Marine Mechanical Specialist
Morson Talent (Canada & USA) —Canada
- From $50 an hour
- Contract
- Hybrid work
- English
- Microsoft Office
- Project management
Quick apply
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Manager, Technical Services
Metrolinx —Canada
- $123,026 a year
- Full-time
- PMP
- Engineering
- Bachelor's
Project Manager - Lakeshore West Project Delivery
Metrolinx —Canada
- $93,798 a year
- Full-time
- PMP
- Engineering
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6d
Account manager, foodservice - Western Canada
Olymel —Canada
- Full-time
- Employee assistance program
Manager, Project Delivery
Metrolinx —Canada
- $123,026 a year
- Weekends as needed
- PMP
- Engineering
- Travel
Senior Manager, Organizational Strategy
Metrolinx —Canada
- $140,764 a year
- Full-time
- Microsoft Powerpoint
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3d
Senior Manager, Utilities
Metrolinx —Canada
- $140,764 a year
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Senior Manager, Project Delivery – USRC
Metrolinx —Canada
- $140,764 a year
- Full-time
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Construction Management Field Manager
Metrolinx —Canada
- $110,854 a year
- Weekends as needed
- Engineering
- Bachelor's
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Pharmacy Manager
Primacorp Ventures Inc —Canada
- $115,000–$120,000 a year
- Full-time
- Doctoral degree
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Project Manager, Capital Projects
Metrolinx —Canada
- $93,798 a year
- Weekends as needed
- PMP
- Engineering
- Administrative experience
Inside Account Manager
Compugen Inc —Canada
- $50,000–$70,000 a year
- Hybrid work
- CRM software
- Sales
- Microsoft Office
8d
Project Manager, Ontario Line, Elevated Guideway & Structures
Metrolinx —Canada
- $93,798 a year
- Full-time
- PMP
- Engineering
- Project management
10d

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Field Support Manager (Medical Devices)

Nevian
Canada

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Job details

Permanent | Full-time
$100,000–$130,000 a year

Qualifications

French
Management
Bachelor's
Continuous improvement
Leadership
Driving Licence

Full job description

Job Overview

We are seeking an experienced Field Support Manager for our client, a global Medical Devices (Diagnostics) company. In this position you will be managing and supporting a team of Field Service Engineers across Canada who will be troubleshooting, installing and handling preventative maintenance for clients (hospitals & laboratories). Salary based on experience: 100K - 130K, full benefits, car or car allowance, company Credit Card for expenses, overtime paid after 40 hours, RRSP's and company match up to 6% of input. Ideally must be based in Ontario or Quebec, not too far from airport. Must be able to travel to US HQ in New Jersey and have valid drivers license & passport.

Responsibilities

Team Leadership & Mentorship: Provide close guidance, coaching, and development to direct reports through both in-person and remote interactions to enhance performance and professional growth.
Customer Satisfaction & Service Excellence: Ensure a customer-centric approach by monitoring the timely and appropriate closure of curative service calls and maintaining high levels of communication with both customers and internal teams.
Manages day-to-day activities of the FSE group to include: prioritizing, scheduling, special projects, etc. Drive departmental KPIs and Goals to include PM, TB and Installation completion.
Continuous Improvement & Efficiency: Identify opportunities for process enhancements and implement solutions to drive operational efficiency and service excellence.
Training & Development: Support ongoing training initiatives to ensure Field Service Engineers remain proficient in troubleshooting, new technologies, and company protocols.
Escalation Management: Oversee and manage the escalation process for advanced troubleshooting, ensuring swift and effective resolutions while maintaining clear communication with both the customer and internal teams.
Cross-Functional Collaboration: Work closely with Quality, Hotline, Sales, Technical Support, and Marketing departments to ensure service excellence, knowledge sharing, and continuous improvement in customer support strategies.
Data Analysis & Actionable Insights: Regularly review service data to identify trends, root causes, and opportunities for improvement, implementing strategic actions to enhance efficiency and performance.
Completes, maintains, monitors, and processes all Regional required paperwork and records to comply with SOPs, including CAPA, IMS, QE, ISO, and other quality and compliance procedures within required deadlines. Ensure direct reports maintain100% compliance to all SOPs and policies.
Financial performance: Owns revenue and expense performance and budget control for assigned Region
On site support including VIP presentations, Business Reviews, Trade Shows, Escalations and FSE field visits
Ensure staff is trained and focused to drive customer satisfaction. Plan strategies to drive customer satisfaction at a Regional level.
Maintain positive morale within Regional team.
Other projects and tasks as assigned by Senior Management

Qualifications

Bachelor’s degree in a related field required.
5+ years direct customer interface with 3 years management experience required
Current driver’s license and passport required.
Fluency in French is an asset.
Up to 80% overnight travel may be required. Travel may occur with short notice. Ability to travel by common air carrier or rental car as needed. International travel is required including periodic travel to the Corporate Office in NJ (US)

Job Types: Full-time, Permanent

Pay: $100,000.00-$130,000.00 per year

Benefits:

Company car
Dental care
Disability insurance
Extended health care
Mileage reimbursement
On-site parking
Paid time off
RRSP match
Vision care

Education:

Bachelor's Degree (preferred)

Experience:

Field Service Engineer in Medical Devices/ Diagnostics: 5 years (required)
manager: 3 years (required)

Location:

Canada (required)

Work Location: On the road

Quick apply

Refine Your Search

manager, rssom jobs in engineer bc

Field Support Manager (Medical Devices)

Pharmacist/Pharmacy Manager (Relocate to New Brunswick)

Pharmacist/Pharmacy Manager (Relocate to Prince Edward Island)

Pharmacist/Pharmacy Manager (Relocate to Newfoundland)

Intermediate Lead Civil/Structural Engineer

Senior Client Change Management Lead

Life Cycle & Materiel Manager – Marine Mechanical Specialist

Manager, Technical Services

Project Manager - Lakeshore West Project Delivery

Account manager, foodservice - Western Canada

Manager, Project Delivery

Senior Manager, Organizational Strategy

Senior Manager, Utilities

Senior Manager, Project Delivery – USRC

Construction Management Field Manager

Pharmacy Manager

Project Manager, Capital Projects

Inside Account Manager

Project Manager, Ontario Line, Elevated Guideway & Structures

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