Job Number: 4513
Job Type: Full-Time
Vacancy Reason: Backfill
Location: 99 Regina Street, Waterloo, ON
Number of Positions: 1
Department: Child and Family Health
Division: Public Health and Paramedic Services
Hours of Work: 35 hours per week
Work Schedule: Monday to Friday, 8:30am to 4:30pm (hybrid), with the ability to support operational needs outside of normal working hours and the ability to provide on call coverage on a rotational basis
Union: Management/Management Support
Grade: Management/Management Support Grade 08
Salary Range: $63.11 - $78.89 per hour ($114,860.20 - $143,579.80 per year)
Posting Date: June 9, 2026
Closing Date: June 15, 2026
About Us!
The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
- Taking only what we need
- Leaving some for others
- Keeping the dish clean
This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.
Manages programs and projects related to child and family health (Health Babies Healthy Children (HBHC), clinics and outreach) as well as substance use prevention related activities including Smoke-Free Ontario Act programming and enforcement activities, and strategic and systems planning including staffing, resources and budget administration as part of a multi-disciplinary management and staff team.
Manages the development, implementation, and evaluation of a broad range of health protection, promotion, and prevention strategies and activities in accordance with multiple Ministries, Provincial Public Health Standards, legislation, and prescribed regulations and guidance documents.
- Supervises Public Health Nurses (PHN), Family Visitors, students, and volunteers. Provides project direction to divisional staff.
- Initiates and supports program planning and development in partnership with other Child and Family Health managers, community partners, and health system partners for the delivery of clinics, community-based programming, and HBHC.
- Manages and provides accountability for planning and implementation of the Comprehensive Health Promotion Standard (CHPS) and substance use prevention programming, including Tobacco Enforcement. Provides oversight and support to a subsection of the Licensing and Enforcement program per legislation.
- Forms strategies, policies, and procedures for accomplishing program goals, including system and community leadership, strategic planning, and evidence informed health promotion and prevention programming, often in collaboration with community partners and stakeholders.
- Develops and implements an operational plan for the program based on evidence, practice standards, data, and legislative requirements. Uses planning tools (e.g., logic models) to ensure outcome-focused services.
- Manages the activities of a multidisciplinary team to ensure program goals and objectives are met; implements changes to maintain/improve level and quality of service delivery, and ensures staff adopt changes.
- Evaluates and reviews program operations to ensure activities are effective and evidence informed. Initiates and coordinates research and evaluation initiatives. Monitors surveillance system for the program, including the collection, collation, and analysis of health-related information. Develops measures to respond to emerging health issues.
- Supports maintenance and auditing of client/program records per nursing standards.
- Coordinates (in consultation with the Director, Department Privacy Officer, MOH/AMOH, and corporate support services) staff activities resulting from legal action in which program information holdings are subpoenaed, including custody, child abuse, and neglect issues. Prepares staff and accompanies them to court appearances, including reviewing and copying court-ordered documents.
- Ensures timely communication of information to MOH/AMOH, Director, and relevant stakeholders on emergent issues and significant data trends.
- Develops and promotes policies related to child and family health with parents, industry, the health care sector, schools, community agencies, child care providers, businesses, and area municipalities. Initiates and oversees advocacy activities directed at municipal, provincial, and federal government levels.
- Participates as a member of the divisional management team. Collaborates to establish divisional priorities, plan, and support quality improvement projects of divisional importance and operational plans; and implement corporate and provincial policies and procedures. Informs the Director of significant and sensitive situations and issues.
- Manages and counsels program staff working with vulnerable families and youth, and on project management and clinical/case management issues. Reviews client and program records to ensure confidentiality, security, and availability of information on client and program records. Authorizes and signs advisory letters to physicians, Family and Children's Services, community agencies, and the courts.
- Manages program approaches and strategies (policy, advocacy, education, social marketing, skill training, counselling, needs assessment, evaluation, community development, mentoring of lay workers).
- Advises Director on technical and theoretical aspects of public health initiatives promoting substance use prevention including Smoke-Free Ontario Act enforcement. Advises MOH and department staff on technical and theoretical aspects of public health initiatives related to programming.
- Manages development and maintenance of program databases/tracking systems. Ensures statistics and reports are compiled, accurate, and submitted to the Ministry and community partners. Ensures confidentiality, security, and availability of information per legislation and policy. Ensures maintenance of family and program records, per nursing standards as applicable.
- Reviews and approves materials for publication, media releases, and press packages, for Director and MOH approval as needed. Responds to media requests for program information. Initiates and coordinates media and public promotion campaigns. Prepares reports for council members and presents on program direction, data, and strategic direction.
- Develops and maintains policy, protocols, and procedures to ensure equitable access to services and follow up. Manages use of approaches and strategies, such as policy and advocacy, education, social marketing, skills training, counselling, needs assessment, evaluation, community development, and mentoring of lay workers with families.
- Provides orientation and guidance to staff and coordinates training and development. Ensures staff observe professional, discipline, technical, and legal standards in compliance with relevant colleges, legislation, and collective agreements.
- Initiates and participates in program and departmental research activities and evaluation using a health equity lens. Manages the preparation of and speaks to research reports.
- Represents the Division/Department on advisory committees and coalitions with authority to make decisions, consult, advise, and exchange information on behalf of the Division. Acts as a senior consultant and advises on health promotion initiatives for children and families. Develops, negotiates, monitors, and mediates collaborative projects and service agreements with community partner agencies. Manages the preparation of funding proposals. Participates in corporate initiatives as required.
- Develops, recommends, and manages program budgets, and controls and authorizes expenditures. Authorizes cheque/purchase requisitions and holds a purchasing card. Manages the use, custody, and maintenance of program equipment, materials, and supplies. Arranges service agreements with delivery agencies and consultants.
- Collaborates with and advises Community Services Department staff, hospitals, community health centres, health care providers, midwives, committees, schools, child care centres, neighbourhood organizations, area municipalities, Boards of Education, Family and Children’s Services, lawyers and court staff, and other health, education, and social services agencies to support health system planning, including leading new initiatives, as needed to address local needs.
- Consults relevant Ministries and other public health units. Reports serious occurrences to the Ministry. Responds to public inquiries and complaints.
- Develops and administers physician and community agency purchase of service agreements.
Develops agreement terms and conditions with Legal Services. Recommends agreement renewals.
- Backs up the Director and other managers as needed.
- Mobilizes staff in emergency situations per prescribed role in the Region’s Emergency Response Plan, ensuring proper action to minimize health consequences for residents.
- Performs related duties as required.
- Knowledge and skills are normally acquired through a Master’s Degree in a health-related field (or an equivalent combination of education and experience) plus progressively responsible related public health experience.
- Knowledge and skills in strategic planning, data analysis, community development and engagement principles, equity, project management principles, procedures, and practices for large-scale, multi-agency stakeholder projects.
- Knowledge of theories and principles of public health management and nursing, health promotion, epidemiology, clinical practice, community health planning, program evaluation and research methodology.
- Knowledge of child and youth development, family dynamics, community development, and factors affecting children’s health.
- Knowledge of substance use prevention evidence and strategies, Smoke-Free Ontario legislation and enforcement.
- Knowledge and skill in policy and program development, budget preparation, and financial management.
- Knowledge of and ability to comply with policies, procedures, relevant legislation (e.g., Ontario Public Health Standards, Health Protection and Promotion Act, Child and Family Services Act, Smoke-Free Ontario, Cannabis Act, E-Cigarettes Act), collective agreements, and professional standards of practice for nursing.
- Analytical, critical thinking, problem-solving, and continuous quality improvement skills to plan and develop objectives and determine program goals; classify and organize work; and select and coordinate staff to achieve goals and objectives.
- Ability to develop solutions to handle situations in which infants and children are in crisis, consulting with senior leaders/Medical Office as needed.
- Leadership skills to manage, train, develop, motivate, and support staff.
- Facilitation, negotiation, public relations skills, and political acuity to develop joint programming with community partner agencies; handle sensitive issues in a professional manner; present proposals and reports to staff, Community Services Committee, council, and community groups; deliver educational presentations to professionals, community groups, and organizations; represent the Division/Department on committees; participate in news conferences; and participate as an effective team member.
- Ability to conduct literature reviews, and monitor legislation, news media, research papers, journals, and newsletters.
- Ability to write and edit reports of a technical and/or administrative nature, publications, correspondence, instructions, policy/procedure manuals, training manuals, media releases, funding proposals, surveys, and questionnaires.
- Ability to keep knowledge current.
- Computer skills with ability to use software such as Microsoft Office, information systems including Ministry reporting systems, electronic medical record (e.g., PS Suite), and data analysis and reporting tools (e.g., Power BI).
- Ability to participate in an official standby/on-call rotation to respond to legislated, time sensitive demands beyond regularly scheduled.
- Ability to travel within and outside Waterloo Region.
Ability to support and demonstrate the Region’s values.
Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.
We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:
- First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
- members of groups that commonly experience discrimination due to race, ancestry, religion and/or spiritual beliefs, or place of origin;
- persons with visible and/or invisible (physical and/or mental) disabilities;
- persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions
For questions or to request accommodations during your recruitment, onboarding or employment, please contact [email protected], or by calling our Service First Contact Centre at phone number (519) 575-4400.
Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.
Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).
