Nestled between the mountains of the Fraser Valley in the center of the agricultural hub of Abbotsford, British Columbia, Pacific Coast Fruit Products (PCFP) was originally built as a frozen berry plant but has since evolved into a highly productive manufacturer of fruit juice concentrates, not From Concentrate (NFC) juices, purees, and puree concentrates for the food, beverage, and nutraceutical industries. Through teamwork and innovation, we process millions of pounds of berries from the Fraser Valley and around the world. Pacific Coast Fruits Products not only produces quality ingredients we also contribute to the local food economy while helping to establish food security, both at home and abroad. Pacific Coast Fruit Products is one of the Fraser Valley's; secret success stories, and we are looking to grow and take on new team members.
At Pacific Coast Fruit, you will receive competitive compensation along with RSP matching, extensive group benefits, annual performance bonus as well as enjoy employee engagement activities that occur throughout the year. Come join us to witness what fun-at-work looks like and BE one of us!
Job Overview
The Director, Supply Chain Operations, is responsible for the leadership, optimization, and governance of all warehouse and inventory functions across the organization. This role ensures the efficient, compliant, and cost-effective receipt, storage, control, and distribution of raw materials, packaging, and finished goods while enabling scalable growth and operational excellence.
The Director is resilient and adaptable and is prepared to act as a player coach when required to build organizational competency and drive meaningful change. They set the vision for warehouse, inventory management and logistics, aligning infrastructure, systems, and talent with organizational objectives. This role drives enterprise-wide inventory accuracy, network optimization, and continuous improvement initiatives, while fostering a high-performance culture grounded in accountability, safety, and service excellence.
The Director partners cross-functionally with Operations, Procurement, Finance, Sales, and People & Culture to ensure seamless execution, robust controls, and data-driven decision-making that supports business performance and customer satisfaction.
You Live and Model the Organization’s Values
Relationships - We build trust and collaborate to develop long-term partnerships
- Focus on what is good for the team and the organization
- Share knowledge freely to ensure organizational strength and sustainability
- Make time to help and develop others
Act with Integrity- We are transparent, honest and ethical in all of our interactions
- Bring your best to all your interactions
- Use good judgment and limit risks
- Walk the walk and be accountable
Excel at Service- We set the standard for delivering exceptional service
- Be easy to do business with
- Ensure quality always comes first
- Respond to internal and external customers with urgency
Deliver Excellence- We aspire to excellence in everything we do
- Be action oriented; drive results with grit and decisiveness
- Seek out root causes to solve problems
- Focus on high-value activities that make an impact
You Demonstrate Your Commitment Through Defined Action
Communication
- Listen actively and seek to understand across all levels of the organization
- Communicate with clarity, candor, and executive presence
- Influence alignment, decision-making, and accountability through effective dialogue
Curiosity
- Maintain deep expertise in supply chain, warehousing, and inventory management
- Anticipate industry trends and continuously seek innovation opportunities
- Champion continuous improvement and operational excellence
Connection
- Foster an inclusive, high-performance culture across teams and functions
- Leverage diverse perspectives to drive better business outcomes
- Balance operational priorities with employee well-being and community impact
Key Responsibilities
Team & Leadership
- Provide strategic leadership across warehouse, logistics, and inventory functions, aligning teams with organizational objectives and growth plans
- Build, lead, and develop a high-performing, multi-site leadership team with clear accountability and performance expectations
- Foster a culture of safety, engagement, continuous improvement, and operational excellence
- Establish succession planning, training, and leadership development programs
- Partner with People & Culture on workforce planning, retention, and organizational design
Logistics
- Define and execute transportation strategy across all modes (ground, rail, air, ocean) to optimize cost, service, and reliability
- Oversee inbound and outbound logistics, including carrier selection, contract negotiation, and rate management
- Manage relationships with carriers, 3PLs, freight forwarders, and customs brokers to ensure performance and scalability
- Lead cross-border logistics (Canada/USA), ensuring full regulatory and trade compliance
- Optimize routing, load planning, and freight consolidation to improve service levels and reduce costs
- Establish logistics KPIs (on-time delivery, cost per shipment, carrier performance) and drive continuous improvement
Warehouse Operations
- Lead multi-site warehouse operations including receiving, storage, picking, packing, shipping, and yard management
- Design and optimize warehouse network, layout, and material flow to support scalability and efficiency
- Implement and monitor operational KPIs (throughput, labor productivity, dwell time, service levels)
- Drive adoption of best practices in safety, quality, and operational execution
- Identify and implement automation and process improvements to enhance performance
Inventory Management
- Ensure enterprise-wide inventory accuracy, integrity, and control across all locations, including third-party facilities
- Establish and enforce inventory policies (FIFO, cycle counts, reconciliation, obsolescence management)
- Partner with Finance to ensure accurate inventory valuation, reporting, and audit readiness
- Optimize working capital through improved inventory turns and reduced waste
- Collaborate with Procurement and Operations to align material planning and inventory strategies with production and demand
Qualifications
Education & Experience
- Post-secondary education in Supply Chain, Logistics, Business, or a related field; advanced degree considered an asset
- 8–12+ years of progressive leadership experience in warehouse, logistics, or supply chain operations, preferably within manufacturing or food processing
- Demonstrated experience leading multi-site operations
- Proven track record of driving operational transformation and continuous improvement
Skills & Competencies
- Strong strategic thinking and business acumen
- Advanced leadership and organizational development capabilities
- Expertise in inventory management, warehouse operations, and supply chain systems (ERP/WMS)
- Financial acumen with experience managing budgets and cost optimization
- Exceptional communication, influence, and cross-functional leadership skills
- High attention to detail with strong analytical and problem-solving capabilities
Job Types: Full-time, Permanent
Ability to commute/relocate:
- Abbotsford, BC V2T 4W7: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your desired annual wage?
Work Location: In person
