Duncan Bc Front desk supervisor Jobs – 2 Openings This Week

Hotel Front Desk Supervisor
Super 8 Hotel, Duncan —Duncan, BC
- $21–$23 an hour
- Temporary
- Customer service
- English
- Hotel
- Wellness program
- Employee assistance program
Quick apply
11d
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Mountaineer Lodge —British Columbia
- $24–$26 an hour
- Weekends as needed
- Customer service
- Hotel
- Supervising experience
- Dental care
- Life insurance
Quick apply
5d

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Hotel Front Desk Supervisor

Super 8 Hotel, Duncan
Duncan, BC

Quick apply

Job details

Temporary | Part-time | Full-time | Fixed term contract
$21–$23 an hour
11 days ago

Qualifications

Customer service
Post-secondary education
English
Front desk
Guest services
Communication skills
Hotel experience

Full job description

Located at the city center of beautiful Duncan, this newly managed Super 8 Hotel by Wyndham Hotels and Resorts is a fantastic opportunity for you to get started in the fast-growing hospitality industry! We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction.

We are a passionate, growing team, and are looking for energetic and enthusiastic professionals with interests in hospitality to join our Front Desk team.

As a Front Desk Supervisor, you understand the importance of an efficient and welcoming check-in experience for our guests, and are committed to going above and beyond to make guests stay memorable. With your engaging smile, warm personality and customer service focus, you will be empowered to deliver on our mission of "Creating a memorable experience for our guests".

This could you be your launch pad to advance your career in hospitality!

We appreciate all applicants, however, only application with valid work authorization in Canada will be considered.

Duties & Responsibilities:

Check guests in and out of the hotel with warm and engaging service
Help oversee front desk operations, and support the front desk team to ensure excellent guest service and efficient daily operations.
Work closely with the manager
Follows check in and out procedures, ensuring mandatory details are covered while building genuine rapport + relationships with guests
Greet guests, and acknowledge guests waiting in line
Ensure all phones are answered promptly with good etiquette
Ensure all aspects of room reservation protocol are followed, including bookings, confirmations + cancellation policies
Respond to all guest requests in a timely manner, and follow-up with guests for 100% satisfaction
Help guests, assist, and provide information (e.g. hotel policy, directions, places to eat, etc.).
Communicates effectively with the Housekeeping staff to facilitate room turnover
Responsible for monitoring hotel lobby cleanliness and maintaining high standards of cleanliness
Other duties as assigned

Qualifications:

Previous hotel or guest service experience is preferred
Good communication skills, and fluent in English
Detail oriented and an experienced problem solver
Able to multi-task and handle multiple priorities
A team player with a positive attitude
Post-secondary education in a hospitality program is an asset

Benefits:

Wages depend on previous work experience
Opportunities for advancements
Flexible schedule, ask Management
Employee discount rates at Wyndham Hotels (after probations)
Employee support program, ask Management

Job Types: Full-time, Part-time, Fixed term contract

Pay: $21.00-$23.00 per hour

Benefits:

Company events
Employee assistance program
On-site parking
Wellness program

Experience:

Front desk: 1 year (preferred)

Work Location: In person

Quick apply

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front desk supervisor jobs in duncan bc

Hotel Front Desk Supervisor

Assistant Hotel Manager/ Front Desk Manager ( relocate to Lake Louise, AB)

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