Grimsby, On Veterinary receptionist Jobs – 1 Openings This Week

Client Care Coordinator (Veterinary Receptionist)
West Lincoln Professional Veterinary Corporation —Smithville, ON
- $19–$23 an hour
- Full-time
- Microsoft Word
- Heavy lifting
- Customer service
- Store discount
Quick apply
6d

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Client Care Coordinator (Veterinary Receptionist)

West Lincoln Professional Veterinary Corporation
Smithville, ON

Quick apply

Job details

Full-time
$19–$23 an hour
6 days ago

Qualifications

Microsoft Word
Heavy lifting
Customer service
Customer appointment booking
Veterinary experience
English
Veterinary clinic experience
High school diploma or GED
Schedule management
Animal handling
Client services
Organizational skills
Front desk
Cleaning
Animal welfare
Managing patient records
Avimark
Communication skills
Client interaction

Full job description

Client Care Coordinator (Veterinary Receptionist)
West Lincoln Professional Veterinary Corporation
6414 Townline Rd, Smithville, ON

Benefits

Store discount
Extended health care
On-site parking
Uniform allowance annually
Personal pet care discounts

Full Job Description

West Lincoln Professional Veterinary Corporation operates two vet clinics within the Niagara region. We are well-established and highly respected veterinary practices that are deeply committed to providing compassionate, high-quality care to our beloved patients and exceptional service to our clients. Our dedicated team is focused on enhancing animal well-being and fostering strong relationships with our clients. Currently, we are in search of a career minded, enthusiastic Client Care Coordinator (Veterinary Receptionist) to join our team and contribute to our mission.

Position Overview

As a Client Care Coordinator, you will play a pivotal role in supporting our veterinarians by assisting during examinations, building lasting bonds with our clients, delivering exceptional services to our patients, and ensuring the seamless operation of our hospitals.

Key Responsibilities

Greet clients and their pets with warmth and compassion
Schedule appointments and manage the appointment calendar
Answer phone calls, emails, and other information-sharing apps
Maintain accurate medical records
Assist with billing, payments, and estimates
Coordinate with veterinary staff to ensure smooth workflow
Maintain cleanliness and organization of the public areas of the hospital
Provide support to veterinarians, technicians, and other staff as needed
Communicate with clients, staff, and public in a professional manner always
Educate clients on pet care and preventive health measures
Assist with prescription refill requests and product inquiries
Triage client concerns and determine urgency
Prepare and review treatment plans and estimates with clients

Qualifications

A minimum of 1-year prior experience as a Client Care Coordinator or Vet Assistant within veterinary medicine is preferred
Must possess exceptional communication and interpersonal skills
Ability to work under pressure while maintaining professional composure, as well as the ability to multitask
Meticulous attention to detail and strong organizational skills
Must be compassionate and empathetic towards animals and their owners, with a sincere passion for animal welfare and care
Flexibility to work occasional Saturdays required
Prior experience with Avimark is preferred

Job Type: Full-time

Pay: $19.00 - $23.00 per hour based on experience and skill

Schedule: Monday – Friday 8:00 am to 6:00 pm, occasional Saturdays (up to 40 hours per week)

Experience: Veterinary: 1 year preferred, Customer service: 1 year or more required

Work Location: In person, must be willing to work at both of our hospital locations as scheduled

Pay: $19.00-$23.00 per hour

Work Location: In person

Quick apply

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