iqaluit nu agent, customer service Jobs – 48 Openings This Week

Coordinator, Customer Service
Canadian North —Iqaluit, NU
- From $21.50 an hour
- Weekends as needed
- High school diploma or GED
- Supervising experience
- Dental care
Technicien·ne de gestion du matériel
Forces armées canadiennes —Nunavut
- $4,337–$6,413 a month
- Part-time
- No experience needed
Technicien·ne en systèmes d’information
Forces Armées Canadiennes —Nunavut
- $4,337–$6,413 a month
- Part-time
- No experience needed
Agent, Customer Service
Canadian North —Iqaluit, NU
- From $21.50 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
5d
Administrative Assistant
MPnR auto body repair Inc. —Iqaluit, NU
- $20–$30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Client Service Representative
CIBC —Iqaluit, NU
- Part-time
- Financial services
Front Desk Agent
Frobisher Inn —Iqaluit, NU
- From $23 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
Front Desk Agent
Nunastar Properties Inc. —Iqaluit, NU
- From $23 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
Customer Service Representative
First Nations Bank of Canada —Iqaluit, NU
- $49,960–$71,942 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Regional Administrator
Northview Residential REIT —Iqaluit, NU
- Full-time
- Microsoft Excel
- Customer service
- English
- Dental care
- Vision care
Quick apply
Retail Attendant - Deployment support
CFMWS —Iqaluit, NU
- $58,930–$65,320 a year
- Part-time
- Bilingual
- CPR Certification
- English
- Disability insurance
- Dental care
19h
Finance Officer/Accounts Payable - ᑮᓇᐅᔭᓕᕆᔨ – ᐊᑭᓕᕆᐊᓖᑦ
City of Iqaluit —Iqaluit, NU
- Full-time
- Finance
- High school diploma or GED
- Accounting
Quick apply
Account Executive (Sales Marketing Strategist) - Yellowknife
Vista Radio —Iqaluit, NU
- Immediate opening
- Google Suite
- Sales
- Marketing
- Profit sharing
- Designated paid holidays
Quick apply
Freight Broker (Operating) Agent - Challenger (All Locations)
Challenger Motor Freight Inc —Canada
- Full-time
- Remote
- Sales
Quick apply
Customer Experience Strategist - Automotive Auction
EBlock Inc. —Canada
- $90,000–$110,000 a year
- Full-time
- Remote
- Sales
- Mileage reimbursement
- Dental care
3h
Sales Account Specialist (Inside Sales) NARS
Universal Rail Systems —Canada
- Full-time
- Sales
- Customer service
- High school diploma or GED
Quick apply
2d
Acheteur stratégique pièces de détail et matières
Airbus Canada Limited Partnership —Canada
- $95,000 a year
- Full-time
- Bilingual
- English
- Master's degree
6h
Underwriting Performance Manager
Groupe d'assurance South Western —Canada
- $110,000–$130,000 a year
- Remote
- Bilingual
- Management
- English
- Wellness program
- Disability insurance
Quick apply
14d
Sr. Product Manager
Dash Social —Canada
- Full-time
- AI
- Communication skills
- Wellness program
- Dental care
12d
Customer Success Manager (North America)
Speria —Canada
- Remote
- Spanish
- Communication skills

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Coordinator, Customer Service

Canadian North -
Iqaluit, NU

Apply Now

Job details

Permanent
From $21.50 an hour

Qualifications

High school diploma or GED
Supervising experience

Full job description

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why You’ll Love Working With Us

Purpose-Driven Work – Your skills keep northern communities connected
Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
Career Growth – Build your aviation career with the trusted airline of the Arctic

About this position

Customer Service Coordinators provide leadership and support to front-line staff while also working alongside them as active Customer Service Agents. They help guide daily operations, assist with scheduling and task assignments, and provide on-the-job training. This role requires a strong focus on safety, on-time performance, and proactive planning for irregular operations. Coordinators are expected to lead by example while delivering excellent customer service and fulfilling all duties of a Customer Service Agent.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.50 per hour, or based on relevant experience, with an additional Coordinator premium of $4.25 per hour as outlined in the UNIFOR Collective Agreement. The successful candidate will also be eligible for a Northern Living Allowance of $8.89 per hour, and candidates fluent in Inuktut will receive a language premium of $2.00 per hour.

Reporting to: Manager, Customer Service

Please note this is a temporary position ending approximately November 24, 2026.

DUTIES AND RESPONSIBILITIES:

Must be able to perform, but not be limited to, the following duties and responsibilities:

Process passengers and baggage;
Make reservations;
Respond to travel agency inquiries;
Issue tickets and process sales reports for deposit;
Assemble, control and transmit reservations and passenger data;
Administer Staff Travel and employee travel both business and pleasure;
Process claims for damaged or missing baggage;
Record flight arrival and departure times;
Conduct radio communications with the aircraft;
Provide load data;
Assist customers with escalations and complaints;
Daily Roster review for shift trades / OT
Adjust daily roster and agent duties in support of operational changes, and to provide time for staff training requirements;
Initiate and coordinate with other departments for customer satisfaction, on-time performance and IROP response;
Provide daily ops report
Support staff with on-the-job training and guidance on uniform ordering, payroll system questions and other company systems required for their role;

SKILLS AND QUALIFICATIONS:

Include, but not limited to, the following minimum skills and qualifications:

High school diploma or equivalent related work experience
1 year of previous related experience combined with 1-year previous supervisory experience;
Must possess a working knowledge of the Sabre Computer System;
Possess a knowledge of passenger check-in and baggage handling;
Solid knowledge of passenger service, ticket counter related procedures, and airport functions;
Must be familiar with all aspects paperwork/documentation for all passenger service functions;
Experience in handling passengers with mobility needs;
Willing to assist in all areas of passenger services;
Willing to work irregular hours of operation and shift work; and
Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Canadian North is committed to an inclusive hiring process. If you require accommodations at any stage, please inform us.

Please note: Relocation assistance is not available for this position. The successful candidate must be located in Iqaluit, NU.

Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues, but you are responsible for the shifts that you are scheduled. Employees will be given a minimum of (7) calendar days to select their shifts and the work schedule will be finalized (14) days prior to the effective date.

Closing Date: June 8, 2026

Apply Now

Refine Your Search

agent, customer service jobs in iqaluit nu

Coordinator, Customer Service

Technicien·ne de gestion du matériel

Technicien·ne en systèmes d’information

Agent, Customer Service

Administrative Assistant

Client Service Representative

Front Desk Agent

Front Desk Agent

Customer Service Representative

Regional Administrator

Retail Attendant - Deployment support

Finance Officer/Accounts Payable - ᑮᓇᐅᔭᓕᕆᔨ – ᐊᑭᓕᕆᐊᓖᑦ

Account Executive (Sales Marketing Strategist) - Yellowknife

Freight Broker (Operating) Agent - Challenger (All Locations)

Customer Experience Strategist - Automotive Auction

Sales Account Specialist (Inside Sales) NARS

Acheteur stratégique pièces de détail et matières

Underwriting Performance Manager

Sr. Product Manager

Customer Success Manager (North America)

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Why You’ll Love Working With Us

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