Kinburn On Service advisor Jobs – 5 Openings This Week

Member Service Consultant
CAA North & East Ontario —Ottawa, ON
- $42,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Store discount
- Disability insurance
Quick apply
7d
Service Advisor
Myers Kanata Nissan —Ottawa, ON
- $60,000–$110,000 a year
- Full-time
- Remote
- Customer service
Quick apply
10d
Service Advisor
Canadian Tire Kanata (Store 457) —Ottawa, ON
- $20–$25 an hour
- Full-time
- Customer service
- Basic math
Quick apply
Member Service Consultant - Stittsville
CAA North & East Ontario —Ottawa, ON
- $42,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
7d
Service Advisor
Myers Kanata VW —Ottawa, ON
- Full-time
Quick apply

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Member Service Consultant

CAA North & East Ontario
Ottawa, ON

Quick apply

Job details

Permanent | Full-time
$42,000 a year
7 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Customer service
Databases
Administrative experience
High school diploma or GED
Presentation skills
Organizational skills
Insurance sales
Communication skills

Full job description

Member Service Consultant

Stittsville Travel Store – 5703 Hazeldean Rd, Ottawa, ON

Our Member Service Consultants deliver exceptional customer service and promote the benefits of CAA memberships and services. They are responsible for greeting Members, providing expert guidance, addressing inquiries, resolving issues, and ensuring overall customer satisfaction.

Member Service Consultants actively promote and sell CAA memberships, manage Member account updates, sell Travel Insurance, and handle merchandise sales to enhance the member experience. They possess excellent communication skills, strong organizational skills, and the ability to work effectively in a team environment.

Responsibilities:

Membership Sales and Renewals:

Provide outstanding service to members by addressing inquiries, resolving issues, and offering expert guidance on CAA products and services.
Promote and sell CAA memberships, including upgrades, automatic renewal options, and additional associate memberships to eligible prospects and existing members.
Efficiently manage Member account updates, including personal information changes, billing preferences, and communication preferences.

Travel Insurance Sales:

Offer and sell travel insurance policies to Members, providing guidance on selecting insurance options that align with their specific needs.
Present pricing options and financial breakdowns transparently to clients.
Process payments, deposits, and refunds in accordance with company policies and industry standards.
Maintain accurate financial records and documentation.

Merchandise Sales:

Sell store merchandise, including travel accessories, automotive products, and other relevant items, to enhance the member experience.
Provide members with services such as auto travel materials, passport photos, and International Drivers Permits (IDP)
Assist members in using CAA Express, ensuring a smooth and efficient experience.
Perform various administrative tasks, including restocking brochures and merchandise, conducting inventory, and accepting insurance payments.

Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

High School Diploma or equivalent.
Proven experience of one (1) year in a retail customer service or sales role
Proven ability in delivering exceptional customer service, consistently elevating overall customer satisfaction.
TICO Certification is an asset. Certification must be attained within 3-month probationary period.

Technical Skills:

Proficient in Microsoft Product Suite (e.g., Word, Excel, PowerPoint)
Skilled in presentation software and electronic communication tools
Familiarity with CRM and database software
Familiarity with POS systems

Organizational Skills:

Attention to detail and the ability to multitask in a fast-paced environment:
Ability to manage multiple client requests and administrative tasks while maintaining customer service excellence.

Personal Attributes:

Exceptional interpersonal and customer service skills
Detail-oriented and accuracy-driven
Excellent written and verbal communication skills
Ability to work effectively in a team environment.
Self-motivated with the ability to work with minimal supervision.
Available to work weekends, as required

Compensation:

Base Salary: $42,000
Generous Sales Commission Structure
Health & Dental Benefits
Pension Plan
3 Weeks Vacation
CAA Membership

Employment is contingent on a satisfactory Criminal Background Check and references.

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

Job Types: Full-time, Permanent

Pay: $42,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care

Experience:

Retail Customer Service: 1 year (required)

Licence/Certification:

TICO (preferred)

Work Location: In person

Quick apply

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