luxemburg on toyota service advisor Jobs – 4 Openings This Week

Automotive Guest Services Representative (Appointment Coordinator)
Heffner Toyota Ltd —Kitchener, ON
- $18–$21 an hour
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Store discount
- Profit sharing
Quick apply
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310S Automotive Technician -- Extended Shift
Heffner Toyota Ltd —Kitchener, ON
A company profit sharing program. Our Toyota Service Department has an opening for a 310S Licensed technician. 310S Licensed Technician -- Extended Shift*.
$32.50–$39.00 an hour
Quick apply
Industrial Electrician
FIO Automotive Canada Corporation —Stratford, ON
Valid 309A or 442A electrical license. Maintain and repair building systems, including air compressor systems, water treatment systems, and lighting.
$42.23–$47.96 an hour
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Service Advisor
Whitby Toyota Company —Whitby, ON
Handle incoming service calls and promptly return messages. Present maintenance menus and advise customers of vehicle needs.
Service Advisor
Whitby Toyota —Whitby, ON
Complete a follow-up to ensure that customers have no additional questions about the repair of their vehicle. The Service Advisor is responsible for guiding the…
$60,000–$100,000 a year
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Automotive Guest Services Representative (Appointment Coordinator)

Heffner Toyota Ltd -
Kitchener, ON

Quick apply

Job details

Permanent | Full-time
$18–$21 an hour
1 day ago

Qualifications

Customer service
Call center
Microsoft Office
Data entry
Organizational skills
Front desk
Communication skills
Dealership experience

Full job description

Heffner Motors Limited is seeking a highly organized, customer-focused Automotive Service Appointment Coordinator to join our Toyota & Lexus Service Departments. This position is the first point of contact for customers scheduling service appointments and plays a key role in delivering an exceptional customer experience while maximizing shop efficiency and technician productivity.

If you enjoy helping people, thrive in a fast-paced environment, and have strong communication and organizational skills, we'd love to hear from you.

Key Responsibilities

· Schedule customer service, maintenance, and repair appointments by phone, email, text, and online booking platforms.

· Manage daily appointment flow to maximize shop capacity and efficiency.

· Confirm upcoming appointments and follow up with customers as required.

· Coordinate appointment availability with Service Advisors and the Service Manager.

· Review customer concerns and gather relevant information before appointments.

· Update customer records and maintain accurate information in dealership systems.

· Assist with outbound service reminder campaigns and customer retention initiatives.

· Monitor appointment no-shows and rescheduling opportunities.

· Support service marketing campaigns and seasonal tire change programs.

· Provide professional and friendly customer service at all times.

· Assist the Service Department with administrative tasks as required.

Qualifications

· Previous customer service, appointment coordination, call center, receptionist, or dealership experience is considered an asset.

· Excellent communication and interpersonal skills.

· Strong organizational skills with the ability to multitask.

· Comfortable handling a high volume of phone calls and customer inquiries.

· Strong attention to detail and data entry accuracy.

· Proficiency with computers and Microsoft Office applications.

· Experience with dealership management systems is considered an asset.

· Positive attitude and commitment to delivering outstanding customer service.

In addition to a very competitive wage structure, we offer

· an excellent company profit sharing program

· a comprehensive Health & Benefit plan,

· access to an onsite company gym,

Hours and wages will be discussed during the interview process

Heffner Motors Limited is an equal opportunity employer committed to creating an inclusive and respectful workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $18.00-$21.00 per hour

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Profit sharing
Store discount
Vision care
Wellness program

Flexible language requirement:

French not required

Experience:

Customer service: 1 year (required)

Licence/Certification:

Canadian Residency or Valid Canadian Work Permit (required)

Work Location: In person

Quick apply

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Automotive Guest Services Representative (Appointment Coordinator)

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