Overview
Join a team that restores and makes a difference
Be part of a fast-moving restoration team in Victoria, helping bring homes back to life through hands-on work, teamwork, and attention to detail. We are a full-service restoration company looking to hire ambitious and energetic Flood Technician & Lead EMS Technician for our Victoria branch. If you have the ability to work hard, multitask and learn quickly with a positive attitude, then we want to meet you.
What to Expect in This Role.
The Flood Technician plays a crucial role in water damage restoration. You will perform water extraction, demolition and sanitation procedures.
Job responsibilities
- Document work status through photos and/or videos to keep managers and teams informed.
- Determine the category of water loss.
- Extract excess water from carpets, walls, and other surfaces.
- Assist in determining non-restorable building components.
- Assist in demolition.
- Set up and manage drying equipment.
- Clean and sanitize using bio-wash procedures.
- May be required to manipulate, block, or move contents.
- Monitors drying process and adjusts/removes equipment as required.
- Collaborated with team members during each stage of the restoration process, ensuring timely completion
Requirements
- Minimum 2 years of relevant restoration industry experience (required)
- Ability to work overtime for after-hours emergency work
- Ability to work well under pressure in difficult circumstances
- Strong communication skills (spoken and written)
- Ability to work independently as well as within a team environment
- Ability to pass a criminal background check if required
- Valid BC Class 5 Driver’s Licence with a clean driver’s abstract (required)
- Familiarity with basic technology such as cellphone use, Outlook email, and Encircle
- Ability to lift industrial fans 30 - 40 lbs.
- Ability to load/unload wheeled industrial dehumidifiers.
- Knowledge of construction-related hand tools and power tools.
- Knowledge of building materials and basic construction fundamentals.
- Experience in custodial work, pressure washing, carpet cleaning, or carpet installation is considered an asset.
Working Conditions:
- Will often work in dirty and/or wet conditions
- Work is of a physical nature
- Personal Protective Equipment are provided
- Work is full-time. Overtime is required at times.
Your First Few Weeks: Onboarding & Training
Week 1–2: Orientation, safety training, and system setup (PSA, Encircle, Outlook). Assist with basic tasks like pack-outs, cleaning, and equipment setup.
Week 2–3: Shadow experienced technicians on job sites. Assist with water extraction, demolition, equipment setup, and documentation.
Week 3–5: Take on more responsibility, including monitoring drying, cleaning, and supporting restoration tasks with less supervision.
Ongoing: Continued support, regular check-ins, and opportunities to grow into senior or Crew Lead roles.
On-Call Rotation – How It Works
Restoration doesn’t stop when the workday ends and neither do we.
Our on-call rotation ensures customers receive a rapid response when emergencies happen.
- On-call shifts are shared across the team on a rotating basis
- No single person carries the load
- When on call, you must be reachable by phone and respond within a defined timeframe
- After-hours callouts are compensated with overtime pay.
- Our dispatch team supports you throughout the process
Training, Development & Certifications
We invest in our people. As an Emergency Technician, you will be offered below training during your tenure here:
- IICRC Certification
- Asbestos Training
- Drywall Training
- Confined Space Training
- Encircle Digital Documentation Training
- Ongoing leadership and crew management development
Extra Perks
- Company-provided uniforms and PPE so you are properly equipped for the job
- Employee referral program with bonuses for successful referrals
What We Offer
- Competitive Pay: CA$23.00 – CA$28.75/hour based on experience, with regular performance reviews
- Health & Dental Benefits: Coverage beginning after 3 months of employment
- Vision Care Benefits
- Overtime Compensation: Paid overtime for after-hours emergency work and callouts
- Career Advancement: Clear growth path to become a Team Lead
- Supportive Team Culture
- Permanent Full-Time Employment with a company serving BC communities for over 25 years
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $22.73-$28.75 per hour
Benefits:
- Company car
- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Tuition reimbursement
Application question(s):
- Do you have any current or previous experience working for a restoration company? If yes, please list the restoration company name(s) and the role(s) you held
- This position requires full-time availability. Can you work 40 hours per week?
- Are you flexible to work evenings, weekends, and statutory holidays?
- Are you flexible with on call schedule?
- Any experience driving and parking a cube truck or full-sized panel van?
- What is your hourly wage expectations?
- When can you start the position?
- Are you legally authorized to work in Canada?
Experience:
- Flood Technician: 2 years (preferred)
Licence/Certification:
- Class 5 Licence (required)
Location:
Work Location: In person
