This position is at 215 Frobisher Dr. in Waterloo, ON
About Bolts Plus Inc.:
Bolts Plus Inc. (www.Boltsplus.ca) is one of Canada's leading construction and industrial supply distributors, coast-to-coast. From manufacturing, infrastructure, construction, product training or industry knowledge, Bolts Plus Inc. provides customers with a wide range of products and services. In any commercial facility or project phase, Bolts Plus Inc.'s one-stop-shop solutions provide customers what they need to meet or exceed the demands of their job. Bolts Plus Inc. is proud to partner with industry-leading manufacturers to support this shared goal with quality, value, and productivity to solve the needs and challenges of customers.
Bolts Plus Inc. services and supports tens of thousands of customers across Canada in a wide range of industries and trades. With 16 walk-in branches and a fast-paced distribution center and more than 140 employees, we are proud to contribute to the success of projects across Ontario.
Why Bolts Plus Inc.:
- Comprehensive Benefits Package
- Team Environment
- Competitive Salary
- Opportunities for Career Growth
Job Description: Assistant Manager
Job Summary
Working closely with the branch manager you will be helping seek out and capitalizing on customer building and generating new areas of revenue. You will be assisting and coordinating the daily responsibilities of the staff including customer sales, new product displays, store upkeep, inventory management and key decision making.
Major Tasks, Responsibilities and Key Accountabilities
· Ensuring daily operations tasks are being completed.
· Cash Management
· Delegating and assisting staff with duties
· Opening and/or closing the building.
· Conducts on-site customer visits with new and existing customers.
· Inventory management.
· Assists in training or mentoring of associates.
Manages sales volume with an existing group of customers, prospects successfully to expand the customer base
Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities
Maintains existing and builds new customer partnerships
Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization
Shares market and competitor information with all applicable channels within the organization; establishes relationships and working partnerships
Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues
Identifies customer products needs and coordinates execution of orders
May conduct negotiations with suppliers, vendors and manufacturers
Nature and Scope
Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data
Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues
Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process
May provide general guidance/direction to or train junior level support personnel or professional personnel
Work Environment
Occasional heavy lifting as required.
Minimum Qualification
Must be eighteen years of age
Education and Experience
Post-Secondary Education, Diploma or Degree in Business or related field preferred
Three (3) years in a supervisory role with a successful track record in a customer service and/or related field; industry experience preferred but not essential
Critical Competencies to Drive Business Results
Strong team player with a “can-do'' attitude and passion for excellence
Hunter mentality
Exceptional communication skills and well-developed interpersonal skills
Strong appreciation for excellence in customer service is a MUST
Reliable, confidential, and conscientious
Strong initiative and ability to handle increasing responsibility over time
Excellent time management/organizational skills with ability to meet important deadlines in a fast-paced environment
Strong attention to detail
Strong strategic thinking, analytical skills and out of the box thinking
Strong business acumen and sense of urgency
Positive attitude, ability to work with a high level of energy and focus.
Conflict resolution skills
Preferred Qualifications
Point of sales (POS) system or consultative selling/solution selling experience is required
Knowledge of customer business needs
Knowledge in Bolts Plus Inc. product line and core customers
Wholesale distribution experience, specifically experience with Fasteners, an asset
Proficiency with MS Office Suite (Word, PowerPoint, Excel) with knowledge of Streamline an asset
Job Type: Full-time
Salary: $21.00 per hour (Negotiable based on experience)
Benefits:
- Dental care
- Extended health care
- On-site parking
- Store discount
Schedule:
- Day shift
- Monday to Friday
Experience:
- Retail/ Team Leading: 1 year (preferred)
Licence/Certification:
- G-Class Drivers License (or equivalent) (preferred)
Work Location: In person
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Store discount
Application question(s):
- Do you have any experience with the NETSUITE ERP platform?
Experience:
- Industrial Sales: 1 year (preferred)
Licence/Certification:
- G-Class Drivers License (or equivalent) (required)
Work Location: In person
