POSITION TITLE: Administrative Assistant/Receptionist
POSTING OPEN DATE: July 7, 2026
POSTING CLOSE DATE: July 24, 2026
STATUS: Temporary Term-Casual
HOURS/WEEK: 37.5 hours per week
EMPLOYEE GROUP: Exempt/Non-Union
SALARY RANGE: $26.92 - $29.42/ Hourly
POSITION VACANCIES: 1
POSTING LOCATION: Internal/External
Inclusion Langley Society is a leading non-profit organization providing services and support to children, youth and adults with intellectual and developmental disabilities across Langley and surrounding communities. Established in 1959, the Society delivers a comprehensive range of community-based programs that support over 3,000 individuals annually in achieving greater independence, inclusion and quality of life. We are committed to providing high-quality, person-centered support while fostering a respectful, collaborative, and inclusive workplace that values the contributions of our employees.
ILS has an exciting opportunity for an Administrative Assistant/Receptionist to join our team on a 12-month temporary contract. This role is the first point of contact for Inclusion Langley Society (ILS) and plays a key role in creating a welcoming, professional, and inclusive experience for individuals receiving services, families, visitors, employees, community partners, and the public. Reporting to the Director, Finance, this position provides reception, administrative, and customer service support while ensuring the efficient day-to-day operation of the front office. The Administrative Assistant/Receptionist supports multiple departments through administrative coordination, records management, office organization, and communication services while maintaining a high level of confidentiality and professionalism. Through their work, they contribute to a positive workplace culture and help ensure the delivery of responsive and efficient administrative services across the organization.
Key Responsibilities:
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Serve as the first point of contact for visitors, employees, supported individuals, families, and community partners.
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Greet, assist, and direct visitors in a professional, respectful, and welcoming manner.
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Answer, screen, and route incoming telephone calls and electronic inquiries.
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Complete opening and closing procedures for the administration office.
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Receive, sort, and distribute incoming mail, courier deliveries, and packages.
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Provide administrative support to multiple departments, including document preparation, filing, records management, and data entry.
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Schedule meetings, coordinate room bookings, and assist with calendar management.
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Maintain accurate electronic and physical filing systems and administrative records.
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Monitor office supply inventory and coordinate purchasing and replenishment activities.
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Support onboarding and organizational activities by preparing employee documentation and administrative materials.
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Maintain confidentiality of employee, organizational, and supported-person information.
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Utilize Microsoft Office 365, Outlook, Teams, SharePoint, and other organizational systems to support daily operations.
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Assist with organizational events, staff meetings, training activities, and special projects.
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Promote a positive, collaborative, accessible, and inclusive workplace environment.
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Perform other related duties as assigned within the scope of the position.
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Grade 12 diploma or equivalent.
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Administrative Assistant, Office Administration, or related post-secondary education is considered an asset.
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Minimum one (1) year of reception, customer service, or administrative experience.
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Experience working in a non-profit, social services, healthcare, or community services environment is considered an asset.
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Excellent customer service and interpersonal skills.
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Strong verbal and written communication skills.
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Demonstrated ability to manage multiple priorities in a fast-paced environment.
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Strong organizational skills and attention to detail.
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Ability to maintain confidentiality and exercise sound judgment and discretion.
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Proficiency with Microsoft Office applications, including Outlook, Word, Excel, Teams, and SharePoint.
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Ability to work independently and collaboratively within a team environment.
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Knowledge of diversity, equity, inclusion, accessibility, and trauma-informed practices is considered an asset.
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This position works primarily in an office environment with regular use of computers, telephones, and office equipment.
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Frequent interaction with employees, supported individuals, families, visitors, vendors, and community stakeholders is required.
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The successful candidate will demonstrate professionalism, discretion, strong customer service skills, and the ability to represent ILS positively to the public and community partners.
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Strong organizational and time-management skills are essential to managing competing priorities and administrative deadlines.
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Occasional lifting and carrying of office supplies, files, and materials up to 20 pounds may be required.
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This role requires the incumbent to undergo a Police Information Check (PIC), and a Vulnerable Sector Check by the Ministry of Justice.
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Be part of a mission‑driven nonprofit making a real impact in the community
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A supportive and collaborative team environment
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Opportunities to build and strengthen your skills in a complex, multi‑program organization
Internal Applicants: please submit your RESUME and COVER LETTER by accessing your ADP profile > Myself > Talent and then select Career Centre.
External Applicants: please submit your RESUME and COVER LETTER through the careers link at Inclusionlangley.com/careers.
We thank all applicants for their interest in working with ILS. Due to the volume of applicants, only those qualified and shortlisted will be contacted.
We gratefully acknowledge that our work takes place on the traditional and unceded territories of the Máthxwi (Matsqui), qʼʷa:n̓ƛʼən ̓(Kwantlen), q̓icə̓ y̓(Katzie), and Semyome (Semiahmoo) First Nations where we live, learn, work and play.
