Ancaster On Night auditor Jobs – 6 Openings This Week

Night Auditor - 1010
Vrancor —Hamilton, ON
- $18–$20 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
7d
Night Auditor
Sandman Hotel Group —Hamilton, ON
- $19.80 an hour
- Part-time
- Management
- English
- Hotel
- Dental care
- Vision care
Quick apply
22h
Guest Service Agent / Night Auditor - 1031
Holiday Inn Express —Brantford, ON
- $17.90–$18.05 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Microsoft Office
Quick apply
12d
Guest Service Agent/Night Auditor
Days Inn Brantford —Brantford, ON
- From $17.60 an hour
- 8 hour shift
- English
- Hotel
- Team management
Quick apply
Night Auditor/Front Desk Agent
Motel 6 / Studio 6 —Burlington, ON
- $17.60 an hour
- Overtime
- Hotel
- High school diploma or GED
- Cashiering
Quick apply

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Night Auditor - 1010

Vrancor -
Hamilton, ON

Quick apply

Job details

Full-time
$18–$20 an hour
7 days ago

Qualifications

Bilingual
End-of-shift balancing
Microsoft Excel
Hotel and accommodations experience
Customer service
Night audit
Upselling
Overseeing cash custody and balancing
Filing
Complaint handling
Microsoft Office
High school diploma or GED
Cashiering
Analysis skills
Client services
Hospitality Management
Front desk
Multi-line phone systems
Guest services
College diploma
POS systems
Guest issue resolution
Negotiation
Currency exchange handling

Full job description

POSITION AVAILABLE: Night Auditor

REPORTS TO: Front Desk Manager

EMPLOYMENT TYPE: Full-Time

SCHEDULE: Over-nights (Evenings)

LOCATION: Staybridge Suites, Hamilton

ADDRESS: 20 Caroline St. South, Hamilton, ON L8P OB1

At Staybridge Suites Hamilton our role is to provide top notch service. We have perfected the extended-stay experience to ensure a “home away from home” feel. That’s where you come in. When you’re part of the IHG Hotels & Resorts, we look for people who are charming, confident, and humble-minded; people who know what it takes to exceed guest expectations. Be yourself and at the centre of it all. Located in the heart of the entertainment and business districts in downtown Hamilton, Staybridge Suites Hamilton currently has an opening for a part-time Night Auditor. If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the IHG team! Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.

JOB SUMMARY:

Under the general guidance and supervision of the Guest Services Manager, the Night Auditor is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the Night Auditor to efficiently handle any function of the front office from the reception.

RESPONSIBILITIES:

Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy.
Performs credit card verifications; when declined contacts guest for alternative payment arrangements.
Room block all VIP's, group and special requests
Ensures that the VIP list and room service requisitions are accurate and complete, then distributes.
Operates the front office computer system, posts all guests charges and payments, incurred during the shift and balance shift totals by department to backup documents.
Prepares guest keys using key envelopes and/or room slips.
Ensures all guest registration cards and credit cards are correctly completed and filed by room number.
Checks all credit cards using point-of-sale authorization terminals and cancellation bulletins and obtains authorization for those accounts which have exceeded house floor limits.
Maintains cashier float as supplied, provides currency exchange for guests and efficiently prepares cash deposit.
Reports overages and shortages on a daily basis. Responsible to present and/or return float intact upon request.
Communicates with housekeeping in order to deal with early check-ins, late check-outs, day rooms, unexpected departures, stayovers and room changes.
Issues and controls safety deposit boxes to guests in accordance with hotel procedures.
Mails any delayed guest charge receipts.
Assists with room reservations and switchboard operation when necessary.
Works to attain the best occupancy and average daily rate possible, assessing the guests and attempting to upsell.
Negotiates rates within parameters set by the FOM.
Reports to supervisors any guest complaints or security issues.
Records and enters all wake-up calls and ensures they are given at the correct time to the correct room.
Reports any equipment malfunction, emergency situations or suspicious persons to the supervisor.
Handle all guest inquiry or complaints in an efficiently and reports any guest complaints to supervisor immediately if he/she cannot handle it personally.
Ensures guest satisfaction.
Other Tasks may be assigned as per Night Audit guidelines as needed

REQUIRMENTS:

Minimum of 2 years’ experience in Hotel Front Desk role preferred
Day, evening and night availability and flexible working hours for a 24-hour establishment
Strong analytical abilities, detail oriented and able to multitask
High school or college diploma in Hospitality or Tourism an asset
Advanced knowledge of Excel & Microsoft Office
Bilingual a plus
Customer service: 2 years (required)
Applicants must be legally authorized to work in Canada
Front desk: 1 year (required)

Vacancy Status:

This job posting represents a current, existing vacancy: Yes

Use of Artificial Intelligence (AI) in Hiring

Artificial Intelligence is used in the hiring process: No

Apply...

To apply for this posting please submit a copy of your resume and cover letter.

Staybridge Suites is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted.

For additional information on our organization, please visit us at www.vrancor.com. Staybridge Suites would like to hear from all interested candidates; accommodations are available throughout the recruitment process and the duration of employment.

Staybridge Suites is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability–related accommodation to participate in the recruitment process, please email us or let the Recruiter know during the screening process.

Pay: $18.00-$20.00 per hour

Flexible language requirement:

French not required

Education:

Secondary School (required)

Experience:

Customer service: 2 years (required)
Front desk: 1 year (required)

Work Location: In person

Quick apply

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