Banff Ab Product support Jobs – 281 Openings This Week

Rentals Manager
Sunshine Village Corporation —Banff, AB
- $26–$28 an hour
- Weekends as needed
- Inventory management
- Maintenance
- English
- Dental care
Heavy Equipment Maintenance Superintendent (Fort Hills)
North American Construction Group Inc. —Alberta
- 12 hour shift
- Supervising experience
- Accounting
- Human resources
- Tuition reimbursement
- Vision care
Member Experience Team
Bow Valley Credit Union —Banff, AB
- From $42,000 a year
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
8d
Assistant Store Manager - Banff
Alberta Boot Company —Banff, AB
- Part-time
- Inventory management
- Customer service
- Merchandising
Quick apply
Retail Team Lead
DUER —Banff, AB
- $19–$23 an hour
- Part-time
- Microsoft Powerpoint
- Inventory management
- Customer service
- Store discount
Quick apply
Internal Service Technician
Taza Park Volkswagen —Banff, AB
- Full-time
- Customer service
- Maintenance
- Driving
- Store discount
- Disability insurance
Journeyman Machinist
Q2 Artificial Lift Services —Alberta
- $32–$38 an hour
- Maintenance
- Forklift
- Continuous improvement
- Disability insurance
- Dental care
Quick apply
Aircraft Maintenance Engineer (Avionics)
CAE Inc. —Alberta
- Up to $45.06 an hour
- Overtime
- Engineering
- Maintenance
- English
- Employee stock purchase plan
- Designated paid holidays
Quick apply
Home Delivery Driver
Castle Mountain Home Furnishings —Canmore, AB
- $23 an hour
- Weekends as needed
- Forklift
- Quality Control
- Cleaning
Quick apply
5h
Seasonal Sales Associate
DUER —Banff, AB
- $18–$20 an hour
- Temporary
- Inventory management
- Customer service
- Merchandising
- Store discount
Quick apply
Member Experience Team
Bow Valley Credit Union —Canmore, AB
- From $42,000 a year
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
3h
Dozer/Grader Operator - Sparwood, B.C.
Elk Valley Resources —Alberta
- From $47.50 an hour
- 12 hour shift
- High school diploma or GED
- Construction experience
- In-person
- Disability insurance
- Dental care
Internal Service Technician
Taza Park Volkswagen —Canmore, AB
- Full-time
- Customer service
- Maintenance
- Driving
- Store discount
- Disability insurance
CAN Sales Associate - Alberta
Mountain Warehouse —Banff, AB
- $19 an hour
- Part-time
- Customer service
- Presentation skills
- Cleaning
Quick apply
Class 1 Driver
Bizi Transport Inc. —Alberta
- $9,000–$11,000 a month
- Weekends as needed
- English
- First Aid Certification
- Dental care
Quick apply
8d
Alberta - Precast Sales Representative
Mountain View Precast —Alberta
- $75,000–$85,000 a year
- Full-time
- Sales
- Salesforce
- Engineering
- Wellness program
- Disability insurance
Quick apply
Housekeeping Manager - Full-Time /Annual Contract
Castle Mountain Chalets —Banff, AB
- $23–$25 an hour
- Weekends as needed
- Hospitality
- Management
- Maintenance
- Store discount
- Flexible schedule
Quick apply
Sales Consultant Trainee
Sysco Prairies —Banff, AB
- Full-time
- CRM software
- Customer service
- Writing skills
Quick apply
4h
Recovery Zone Attendant
One Wellness —Canmore, AB
- $20 an hour
- Part-time
- Sanitation
- Front desk
- In-person
Quick apply
Business Development Specialist (AB)
SATA Canada —Alberta
- $75,000–$100,000 a year
- Weekends as needed
- Salesforce
- English
- Microsoft Office
Quick apply

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Rentals Manager

Sunshine Village Corporation -
Banff, AB

Apply Now

Job details

Permanent | Full-time
$26–$28 an hour

Qualifications

Record keeping
Operations management
Equipment repair
Inventory management
Coaching
Overseeing cash custody and balancing
Filing
Maintenance
English
Windows
Microsoft Office
Administrative experience
Hiring
Schedule management
Retail product inventory management
Human resources management
Team management
Client services
Customer service orientation
Cleaning
Purchasing
Purchase order processing
Customer support
Personnel management
Budgeting
Office management
Training & development
Guest services
Cash handling
Guest issue resolution
Communication skills
Client interaction
Teaching
Team coordination
Performance evaluation

Full job description

Description

The Rentals Manager is a front-line employee who oversees the operation of both rental shops and provides leadership to the Rental Team. The Manager is responsible for all day-to-day operations of both rental shops to ensure outstanding guest experience. The Manager outfits guests with a variety of rental equipment in a timely, professional manner. They also process payments and answer guest queries in a fast-paced environment. During busy times the Manager may “float” around the operations to support line-staff, reassign staff to busier areas of the shop if required. They will also deal with guests with special needs and generally maintain an effective and efficient operation. The Manager oversees the Service Tech Team to ensure the best use of human resources, to make sure the fleet is properly maintained and that guests requiring service are properly taken care of. They ensure that all administrative duties are taken care of accurately and in a timely fashion. The Manager reports to the Director, Retail and Rentals.

Essential Functions

Hire, train and supervise the Rentals and Tech Shop Staff, and manage day-to-day operations in both rental locations.
Provide leadership and positive role modelling to all Rentals and Service Staff.
Assisting guests with their equipment needs, issuing equipment, setting bindings and taking returns.
Prepare for, conduct and document morning meetings, including attendance, safety messaging and operational and customer service training reinforcement.
Ensure locations are properly staffed every day and open during operating hours, including managing daily and daily break schedules to ensure the optimal number of staff are on the floor and in the Tech Shop at any given time. Manage staffing levels to meet or exceed budget expectations.
Set a high standard for all interactions with guests and fellow staff. Help avoid or diffuse difficult situations. Exemplify company policies and procedures.
Take responsibility for training and communicating with all staff.
Maintain regular and constructive communication with the Director, Retail and Rentals.
Take responsibility for staff performance management or other concerns. That will include performance appraisals and also disciplinary actions such as coaching sessions, written warnings and terminations.
Ensure that proper uniforms are always worn by all staff including nametags.
Be responsible for accurate and daily cash collecting and reporting.
Ensure that the administration of all liability/waiver documentation is done in accordance with company policies and procedures.
Ensure that the Rental shops are clean and neat and that all processes are safe for both guests and staff
Be actively involved in all daily tasks to help lead the team by example.
Help control and maintain the rentals inventory including equipment, parts and consumables.
Help with physical equipment inventories and assist with purchase planning for future years.
Prepare and submit purchase orders and material requests
Oversee the rental process for best service and maximum efficiency
Carry out administrative tasks, ensure filing and office/shop cleaning is done to a high standard.
Ensure the management of over-due equipment daily.
Ensure that all equipment is maintained and regularly rotated in its racks including skis, boards and boots.
Ensure that random weekly bench testing is taking place and properly recorded.
Other duties may be requested and assigned from time to time.

Experience/Requirements

Proven experience as an effective leader in a rental setting with the ability to manage a team of approximately 25 to 30 individuals, across 2 locations.
You show exceptional customer service and communication skills.
You are an organized individual with a high level of competence in money handling, record keeping and inventory control.
Ideally, you have extensive hands-on experience in ski tuning and repair, including safe operation of Wintersteiger ski tuning and waxing machines, and the Speedtronic bench testing machine,
You are a certified technician on the major brands of ski bindings and are competent in the repair and adjustment of the major snowboard binding brands.
You are a teacher and a leader with a high level of emotional maturity to manage a dynamic team of young seasonal workers.
You effectively and professionally liaise and communicate with others.
You have computer skills, including proficiency with the Microsoft Office suite of products and Windows is an asset. Administrative level experience with Axess Rental or similar equipment rental software.

Additional Considerations

This can be a physically demanding position requiring some manual labour and lifting.
Employees must always be of a sound mind, exhibit good judgment, and report to work fit for duty.
This role must always maintain a high standard of professional conduct, particularly when in uniform and acting as a company representative.
Working on a flexible schedule that includes weekends and holidays will be expected.
Must have strong verbal and written communication skills and be able to communicate effectively in English.
This position at times works alone, handles cash, and handles sensitive, confidential information.
This is primarily an indoor role, but outdoor travel occurs, and both preparedness and the ability to move around in a remote, alpine environment is required. Some indoor uniform pieces are provided.

This position is subject to all terms and conditions of the Sunshine Village Employee Handbook, HR Policy Manual, and the Alberta Employment Standards Code.

Pay: $26.00-$28.00 per hour

Benefits:

Dental care
On-site parking

Work Location: In person

Apply Now

Refine Your Search

product support jobs in banff ab

Rentals Manager

Heavy Equipment Maintenance Superintendent (Fort Hills)

Member Experience Team

Assistant Store Manager - Banff

Retail Team Lead

Internal Service Technician

Journeyman Machinist

Aircraft Maintenance Engineer (Avionics)

Home Delivery Driver

Seasonal Sales Associate

Member Experience Team

Dozer/Grader Operator - Sparwood, B.C.

Internal Service Technician

CAN Sales Associate - Alberta

Class 1 Driver

Alberta - Precast Sales Representative

Housekeeping Manager - Full-Time /Annual Contract

Sales Consultant Trainee

Recovery Zone Attendant

Business Development Specialist (AB)

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