WHO WE ARE
Rivacore is a proud Canadian-owned team of construction surveyors and utility-locating professionals providing services across Canada.
We are dedicated to delivering the highest quality service with industry-leading turnaround times and building trust through reliability and precision.
We take pride in our culture of continuous growth, where ongoing training empowers our teams and ensures excellence on every project.
Rivacore is also a certified Indigenous-owned business and a proud member of the Manitoba Métis Federation (MMF). We are committed to strengthening the communities we serve through safe infrastructure practices, economic participation, and professional excellence.
ABOUT THE ROLE
As Supervisor – Locate Audits, you will own the quality assurance side of our locating operations across Ontario. You will audit completed locates in the field and on paper, investigate damages and complaints, and make sure every locate we deliver meets LAC guidelines, Ontario One Call requirements, utility-owner standards, and applicable damage prevention legislation.
This is a hands-on quality leadership role for someone who has personally done the work in the field, knows what a correct locate looks like, and can hold a standard. You will work closely with the Manager of Training & Compliance to close the loop between what audits reveal and how we train and improve.
KEY RESPONSIBILITIES
- Conduct field audits, documentation reviews, and quality inspections of completed locates across Ontario
- Verify that locates meet LAC guidelines, Ontario One Call requirements, utility-owner standards, and damage prevention legislation
- Investigate damages, complaints, and quality concerns, including root-cause analysis
- Prepare detailed audit reports, scorecards, and corrective action plans
- Track quality metrics and trends, and report findings to management
- Re-locate and validate infrastructure in the field where audit findings require it
- Verify infrastructure against utility maps, as-builts, GIS systems, and engineering drawings
- Partner with the Manager of Training & Compliance to translate audit findings into targeted coaching and program improvements
- Provide technical guidance to locators on locating methods, interpretation, and documentation
- Promote and reinforce a strong safety-first culture on every site
QUALIFICATIONS
- Prior hands-on utility locating experience is required — you must have personally performed locates
- In-depth knowledge of LAC guidelines, industry standards, and applicable regulations is required
- Strong understanding of Damage Prevention best practices
- Proven experience locating gas, hydro, telecom, and municipal infrastructure
- Advanced proficiency with electromagnetic (EM) locating methods
- Strong ability to interpret utility maps, as-builts, engineering drawings, and GIS data
- Experience working within Ontario One Call ticketing systems
- Demonstrated problem-solving ability and sound decision-making in field environments
- Strong written communication skills, with the ability to produce clear, defensible audit documentation
- Valid Full G Driver's License with a clean driver's abstract
PREFERRED QUALIFICATIONS
- Prior experience conducting utility locate audits or quality assurance reviews
- Knowledge of LAC accreditation requirements
- Experience operating Ground Penetrating Radar (GPR)
- ORCGA Damage Prevention Technician (DPT) Certification
- Health & Safety certifications
- Previous supervisory or lead experience
- Strong attention to detail and a continuous improvement mindset
WORK ENVIRONMENT
- Residential, commercial, industrial, and municipal job sites, plus office-based review work
- Urban and rural terrain including construction zones, gravel, ditches, and uneven surfaces
- Outdoor work in all weather conditions
- Travel across the Ontario service area
- Occasional overtime and weekend work as required
COMPENSATION & BENEFITS
- Competitive salary based on experience
- Company vehicle (business use)
- Health, dental, and vision care
- Life insurance
- Paid time off
- Company events
- On-site parking
- Growth opportunities within a fast-growing company
- Ongoing technical training and advancement potential
If you take pride in accuracy, accountability, and protecting underground infrastructure — and you know what a quality locate should look like — we want to hear from you.
Apply today and grow your career with Rivacore.
Pay: $28.00-$32.00 per hour
Benefits:
- Company car
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
Work Location: In person
