bradford west gwillimbury on customer service manager Jobs – 72 Openings This Week

Brand Manager Starbucks Innisfil OnRoute
ONroute —Innisfil, ON
- $49,300–$69,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick apply
11h
Branch Manager
Wolseley Canada Inc. —Newmarket, ON
- $75,000–$80,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Profit sharing
- Wellness program
Quick apply
Food Services Manager
Chartwell Retirement Residences —Newmarket, ON
- Full-time
- Serving
- Cooking
- Food service
Used Car Manager
Pfaff Automotive Partners —Ontario
- $110,000–$160,000 a year
- Full-time
- Sales
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
Assistant Sales Supervisor (Full Time) New Grad can apply / Prince Albert,SK
Gateway Wireless —Ontario
- From $17.60 an hour
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
Corporate Store Manager B - Store
Bulk Barn —Newmarket, ON
- $58,000–$60,000 a year
- Full-time
- Management
- Sales
- High school diploma or GED
Quick apply
Full-Time Key Lead (Upper Canada Mall) - New Store Opening!
Knix —Newmarket, ON
- $22.70 an hour
- Weekends as needed
- Heavy lifting
- Sales
Quick apply
Member Experience Supervisor
Movati Athletic (Group) Inc —Richmond Hill, ON
- $45,000–$60,000 a year
- Morning shift
- Sales
Retail General Manager
Staples —Newmarket, ON
- $67,950–$83,900 a year
- Full-time
- Management
- Sales
- Retail management
- Dental care
- Paid time off
5d
Part-Time Key Lead (Upper Canada Mall) - New Store Opening!
Knix —Newmarket, ON
- $22.70 an hour
- Part-time
- Heavy lifting
- Sales
Quick apply
Key Lead - Aurora
Sessions Cannabis —Aurora, ON
- From $19 an hour
- Part-time
- Bilingual
- Customer service
- In-person
- Store discount
- Flexible schedule
Quick apply
2d
Store Manager - Upper Canada Mall
RW&CO —Newmarket, ON
- $60,000–$66,000 a year
- Weekends as needed
- Remote
- ERP systems
- Microsoft Office
- High school diploma or GED
- Tuition reimbursement
- Paid time off
Quick apply
Budtender/Key Lead
Kindling Cannabis —Bradford, ON
- From $18 an hour
- Part-time
- Sales
- Customer service
- Cashiering
Quick apply
15h
Assistant Store Manager - Full-Time
Tommy Hilfiger —Cookstown, ON
- $24.60–$28.60 an hour
- Weekends as needed
- Time management
- Flexible schedule
Retail Customer Service Lead
PetSmart —Barrie, ON
- $18.47–$28.91 an hour
- Weekends as needed
- Customer service
- Organizational skills
- Leadership
- Tuition reimbursement
- Paid time off
Department Manager - Customer Experience
Rona —Barrie, ON
- $46,000–$57,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
9d
Deck Supervisor - Fall 2026-Summer 2027
Town of Newmarket —Newmarket, ON
- $24.39–$25.88 an hour
- Weekends as needed
- CPR Certification
- High school diploma or GED
- Presentation skills
2d
Manager Direct to Consumer
Acushnet Golf —East Gwillimbury, ON
- Full-time
- Salesforce
- Project management
- Presentation skills
9d
Area Manager - London - Cleaning Industry
United Services Group —New Tecumseth, ON
- $60,000–$70,000 a year
- Full-time
- Microsoft Outlook
- Travel
- Budgeting
- Dental care
- Vision care
SPECIAL FINANCE MANAGER
DRIVEN —Newmarket, ON
- $65,000–$150,000 a year
- Full-time
- Analysis skills
- Dental care
- Vision care
Quick apply

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customer service manager jobs near bradford west gwillimbury on

Brand Manager Starbucks Innisfil OnRoute

ONroute -
Innisfil, ON

Quick apply

Job details

Full-time
$49,300–$69,000 a year
11 hours ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
ServSafe
Microsoft Office
Supervising experience
First Aid Certification
POS
Food industry
Communication skills

Full job description

6400 HWY 400 SOUTHBOUND, INNISFIL, L9S 3R7

ONroute Brand Manager
ONroute is a Canadian company that provides a clean, safe & friendly environment at our 23 travel centres along the busy 401 and 400 highways in Ontario. We are open 24/7/365 to proudly serve over 40 million customers each year who stop in to our plazas for our quick service food brands and convenience needs.
Using a focused tactical approach, the ONroute Brand Manager is accountable and responsible for effectively managing the day-to-day operations of their assigned brand(s). Reporting to the General Manager (or Associate General Manager), you will collaborate with the plaza team to deliver overall results and objectives. You will oversee the brand’s hourly team and ensure each shift delivers ONroute’s financial goals, franchise brand standards and customer service excellence.
As a Brand Manager, your accountabilities and core responsibilities include:

Overseeing and scheduling day-to-day operations to deliver sales and budgeted targets
Executing ordering and all inventory processes
Hiring, training, coaching, and development of team, including Health & Safety
Delivering brand, audit and customer service standards
Act as Manager-in-Charge when General Manager or AGM are not in plaza

Inventory and Ordering Accountability: You are accountable for the inventory levels at your assigned brand(s), and for delivering budgeted food cost targets including waste, par builds and variances, while being responsible for setting up and maintaining accurate data in the inventory management system. You are responsible to ensure orders are placed, received, stored, and reconciled on time. All financial targets and goals will be provided to you by your General Manager. You are responsible for training, coaching, and managing food cost on the floor daily with your team, including posting pro-active action plans, production build charts that are current and followed and waste is entered and reviewed daily for accuracy.

Brand, Audit & Customer Service Accountability: You are accountable to role model and ensure all team, Crew Members and Shift Supervisors, are trained to deliver results that meets or exceeds all brand, audit and customer service standards including but not limited to, franchise audits, MTO Audits, Mystery Shop, Health Department, MOL, Employment Standards Act Ontario, EcoSure. You are responsible for completing self-audits and assessments completed at required intervals (i.e., daily, weekly) using the tools provided by the brands and ONroute; and subsequently developing action plans to immediately address and correct opportunities. You are responsible to achieve the highest quality of customer service at all times and you will work alongside your team in the brand at peak times to monitor customer interaction and provide coaching and adjustments as required.

Team and Health & Safety Accountability: You are accountable for hiring, training, coaching and developing your team of Crew Members and Shift Supervisors. This includes communicating clear performance expectations and providing feedback, coaching and training to ensure expectations are met. You recognize positive performance on a regular basis. You are accountable for all scheduling and the achievement of labour targets for your assigned brand(s), while meeting the needs of the business to ensure proper coverage and customer service at all times. This includes posting of schedules three weeks out at all times.

In order to provide a safe environment for our teams and customers, you are responsible to ensure all day-to-day Health & Safety processes and procedures are followed, with training at or above 90% (in the ONroute Health & Safety Portal) and ensuring each shift has the required trained Shift Supervisor/ Crew Member representation in areas such as First Aid, ServSafe, Joint Health & Safety Committee, to meet all requirements for auditing purposes. You are also accountable for the effective communication and enforcement of the employee code of conduct, all employee relations, asset management and all other ONroute policies and procedures. You hold your employee team accountable to follow all of ONroute procedures and policies.

Manager-in-Charge Accountability: Where the General Manager or Associate General Manager is not present in the plaza, you will be responsible and accountable as the Manager-In-Charge ensuring the overall needs of the total plaza are your first priority. This includes but is not limited to working collaboratively across all brands, ensuring the delivery of the highest customer service levels, effectively managing all day-to-day plaza activities and ensuring compliance with all ONroute and governmental standards, regulations, and policies.

Minimum Qualifications, Knowledge, and Competencies:

Requires 3-5 years of experience as a Supervisor or Manager in high volume food and beverage or merchandise operations and/or other related management experience
Experience with POS Systems, Microsoft Office (Word, Excel, Outlook)
Ability to lead by example and dedicated to training, coaching and developing your team to deliver results
Demonstrated exceptional customer experience focus
Strong interpersonal and collaborative skills with excellent communication skills and approachability
Sound operational experience and knowledge within the fast-food/food service industry
Must have reliable transportation to get to and from the plaza

New Position: No
Backfill Position: Yes

Minimum Salary: $49,300
Maximum Salary Range: $69,000

Salary Range Disclaimer
The base salary range represents the low and high ends of the ONroute salary range for this position. Actual salaries will vary depending on factors including but not limited to job duties, experience, and performance. The range(s) listed are just one component of ONroute’s total compensation package for employees. Other rewards may include bonuses, benefits, and Paid Time Off

#INDONMA
ONroute is committed to providing accessible hiring and employment practices that comply with the Accessibility for Ontarians with Disabilities Act (the "AODA") and the Human Rights Code of Ontario. If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter or on the electronic application form.

ONroute is an equal opportunity employer that is committed to having a diverse, equitable, and inclusive workplace for all. We value team members with diverse backgrounds and experiences, as we believe it makes our company a better place to work and for our customers to experience. We welcome all applicants and offer reasonable accommodations for people with disabilities upon request throughout the hiring process.
ONroute is recognized under the Temporary Foreign Worker Program’s Recognized Employer Pilot (REP)

Quick apply

Refine Your Search

customer service manager jobs in bradford west gwillimbury on

Brand Manager Starbucks Innisfil OnRoute

Branch Manager

Food Services Manager

Used Car Manager

Assistant Sales Supervisor (Full Time) New Grad can apply / Prince Albert,SK

Corporate Store Manager B - Store

Full-Time Key Lead (Upper Canada Mall) - New Store Opening!

Member Experience Supervisor

Retail General Manager

Part-Time Key Lead (Upper Canada Mall) - New Store Opening!

Key Lead - Aurora

Store Manager - Upper Canada Mall

Budtender/Key Lead

Assistant Store Manager - Full-Time

Retail Customer Service Lead

Department Manager - Customer Experience

Deck Supervisor - Fall 2026-Summer 2027

Manager Direct to Consumer

Area Manager - London - Cleaning Industry

SPECIAL FINANCE MANAGER

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