Brampton, On Bilingual client support/service desk Jobs – 6 Openings This Week

Bilingual Customer Service Representatives
Drake International Inc —Brampton, ON
- $23.76 an hour
- Temporary
- Bilingual
- Customer service
- English
- Flexible schedule
Quick apply
1d
Sr. Analyst Operational Technology- Bilingual
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Bilingual
- PMP
- English
Bilingual Client Services
Aramark —Mississauga, ON
- $60,000–$65,000 a year
- Bilingual
- Microsoft Excel
- Sales
9d
IT Bilingual Application Support Analyst – Level 2
Achēv —Mississauga, ON
- $51,970 a year
- Temporary
- Bilingual
- Azure
- Computer Science
Quick apply
3d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Technical Support Representative
United Chargers —Richmond Hill, ON
Participate in the development and implementation of special projects as assigned. Interact with all levels of the organization, both internal/external clients,…
$50,000 a year
Quick apply
Bilingual Technical Support Specialist (French/English)
Power Staffing Solutions —North York, ON
The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with…
$65,000–$70,000 a year
Quick apply

I want to receive the latest job alerts for bilingual client support/service desk in brampton, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual client support/service desk jobs near brampton, on

Bilingual Customer Service Associate jobs in Brampton, ON

Application Support Analyst jobs in Mississauga, ON

Client Services jobs in Mississauga, ON

Sales Associate jobs in Oakville, ON

Service Advisor jobs in Vancouver, BC

Food Service Aide jobs in Edmonton, AB

Bilingual Customer Service Associate jobs in Pickering, ON

Bilingual Customer Service Associate jobs in Stittsville, ON

Bilingual Customer Service Associate jobs in Cambridge, ON

Customer Service jobs in St. John's, NL

Bilingual Customer Service Associate jobs in Richmond Hill, ON

Application Support Analyst jobs in Saskatchewan

Application Support Analyst jobs in Vancouver, BC

Application Support Analyst jobs in Ontario

Application Support Analyst jobs in Victoria, BC

Entry Level Analyst jobs in Ottawa, ON

Business Analyst jobs in Nova Scotia

Health Data Analyst jobs in Kitchener Waterloo, ON

Senior Technology Analyst jobs in Toronto, ON

Senior Technology Analyst jobs in Vancouver, BC

Bilingual Customer Service Representatives

Drake International Inc -
Brampton, ON

Quick apply

Job details

Temporary
$23.76 an hour
1 day ago

Qualifications

Bilingual
French
Customer service
Call center
English
Data entry
Computer skills
Typing

Full job description

Location: Brampton, L6T 5M1 ON (On site Job)

Pay rate: $ 23.76/hr.

Shifts: Monday to Friday 11am to 7pm (after training for 6 weeks 9 AM to 5PM on site)

Hybrid after 6 weeks of training

Start Date – July 21, 2026, on an ongoing basis.

Temporary to Permanent Opportunity

Why Drake

Consistent weekly pay you can count on
A quick & simple registration process
Supportive onboarding
Access to a variety of temporary work
Flexible hours and assignments
Immediate income opportunities
Proactive, clear communication
Gain hands‑on experience
Your own dedicated recruitment consultant

The Role

Taking inbound customer calls and would be responsible forTaking payments for Express duty and tax shipments
Tracking customer packages
Alerting appropriate personnel about payments. Creating a case or filling out a form to alert stations/GTS of payments made.
Provide professional and timely response to customer inquiries on shipment status, ensuring service failures are minimized where possible and the customer is kept informed of progress throughout.
Book pick-up calls using the automated dispatch system.
Provide rates for both quoted and tariff customers.
Provide information on proof of delivery requests and shipment status inquiries.
Gather and record the appropriate information required for the customer service team to ensure the timely completion of traces for each tracing inquiry.
Ensure all messages are being handled in a timely, efficient manner between call takers and dispatching.
Manage all customer complaint calls professionally and effectively to increase customer satisfaction.
Update all required logs daily to track and trend data.
Adhere to all applicable call flow processes and Quality Assurance requirements.
Responsible for 100% internal and external customer satisfaction
Interact effectively with other members of the customer service, operations and sales teams.

What you ’Il bring

Ability to attend 75 to 100 incoming chat, email and calls per day
Must be Bilingual in both written and spoken English and French
Call Center Experience is preferred
Must have Customer Service experience with excellent telephone mannerisms.
Ability to work at the desk for longer duration.
Ability to work in a fast-paced environment and high transactional environment.
Excellent Keyboard/computer data entry skills (Minimum 38 wpm)
Must have experience with escalated calls/clients.
Must be able to effectively handle irate customers.
Proven decision making / problem solving skills.
Proven ability to work under pressure.
You will need to pass Criminal background check.

If this Bilingual Customer Service Representative role sounds like a strong match for career goals, we encourage you to apply. Submit your application via the link provided, and a member of our team will be in touch to discuss next steps.

Since 1951, Drake International has connected people with meaningful work across Canada and globally. We are an equal opportunity employer committed to diversity, inclusion and accessibility. Accommodation is available throughout the recruitment process. For accommodation requests, contact (905) 279-7606.

This hiring process may use AI‑enabled tools to support

TOWWC

Quick apply

Refine Your Search

bilingual client support/service desk jobs in brampton, on

Bilingual Customer Service Representatives

Sr. Analyst Operational Technology- Bilingual

Bilingual Client Services

IT Bilingual Application Support Analyst – Level 2

Explore jobs in cities nearby

I want to receive the latest job alerts for bilingual client support/service desk in brampton, on

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected