Plaza Premium Group is the global leader in 360-degree airport hospitality and passenger service solutions, operating across 600 international and domestic airports in 150 countries, proudly serving 30 millionpassengers annually with world-class services and 1.8 million Smart Traveller members.
From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travellers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board!
JOB SCOPE
The Payroll Coordinator is responsible for coordinating and supporting payroll administration activities to ensure employees are paid accurately and on time while maintaining compliance with applicable federal/provincial legislation and internal policies. This role supports payroll inputs and controls, maintains confidential payroll records, assists with statutory remittances and year-end reporting, and serves as a key point of contact for employee payroll inquiries across multiple provinces.
JOB RESPONSIBILITIES
- Coordinate scheduled bi-weekly payroll cycles, ensuring accurate calculation of wages, overtime, premiums, statutory holiday pay, vacation pay, bonuses, retro pay, and taxable benefits
- Collect, validate, and coordinate payroll changes (new hires, terminations, salary changes, banking changes, status changes, leaves of absence) and ensure required approvals are obtained
- Maintain and update employee payroll master data and supporting documentation in the HRIS/payroll system; ensure data integrity and audit trails
- Assist with calculating and verifying statutory deductions and employer contributions (e.g., income tax, CPP/QPP, EI/QPIP where applicable) and reconciling payroll registers to remittances
- Coordinate payroll remittances and third-party payments (e.g., garnishments, union dues, pension/benefit premiums) in accordance with deadlines and agreements
- Prepare and submit employment-related forms as required, including Records of Employment (ROEs) and other jurisdictional documentation
- Support year-end activities, including preparation and distribution of tax slips (e.g., T4/T4A and RL-1 where applicable) and related reconciliations
- Assist with reconciling payroll-related general ledger accounts; investigate and help resolve discrepancies, overpayments, and underpayments; process adjustments and off-cycle payments as required
- Prepare regular and ad hoc payroll reports for HR/Finance (e.g., labour costing, headcount, accrual support, and variance reporting)
- Respond to employee inquiries regarding pay, deductions, benefits, and payroll policies in a timely, confidential, and service-oriented manner
- Ensure payroll processes comply with applicable legislation, collective agreements (where applicable), and internal controls; support audits and provide required documentation
- Contribute to continuous improvement of payroll procedures, documentation, and system configurations; support system testing and upgrades as needed
- Other related duties
JOB REQUIREMENTS
Qualifications Required:
- Post-secondary diploma or degree in Accounting, Finance, Business Administration, Human Resources, or a related field (or equivalent combination of education and experience)
- 2+ years of payroll coordination or payroll processing experience in a fast-paced environment (multi-site or multi-province experience is an asset)
- Working knowledge of Canadian payroll legislation and practices, including statutory deductions, remittances, and record-keeping requirements
- Experience with payroll/HRIS systems (e.g., ADP, Workday) and strong proficiency with Microsoft Excel
- Demonstrated attention to detail, strong numerical aptitude, and ability to meet strict deadlines
- Strong communication and customer service skills, with the ability to explain payroll items clearly and professionally
- Proven ability to handle sensitive/confidential information and comply with privacy requirements
- Payroll Compliance Practitioner (PCP) designation is an asset or actively being pursued through the National Payroll Institute
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Responsible and self-motivated
- Excellent organization, problem-solving, and time management skills; capable of working independently across multiple sites.
- Able to obtain Transport Canada clearance for security pass (RAIC) to work at the airport.
Preferred Qualifications:
- Experience processing payroll in Québec (e.g., QPP/QPIP, RL-1) and/or other multi-jurisdiction payroll requirements
- Experience supporting unionized environments and applying collective agreement provisions to payroll
- Experience with GL interfaces, labour costing, and payroll reconciliations in partnership with Finance
- Experience with process improvements, audits, and system testing
- Bilingual English & French (spoken & written)
Working Conditions:
- Office environment with minimal exposure to adverse conditions.
- Monday-Friday, Hybrid 1 day home/week
Why Join Us?
At Plaza Premium Group, you’ll be part of a collaborative team that values innovation, excellence, and a shared commitment to delivering exceptional experiences. This is your chance to grow your career in an environment that celebrates your contributions and empowers you to thrive.
Ready to make your next career move?
Apply today and help us shape the future of our workplace.
Plaza Premium Group offers:
- Paid health benefits package
- Access to our Global lounges for you and your family
- Smart Traveler Loyalty Program Recognition
Inclusive of the diversity of our employees, invest in their development, and foster a collaborative and respectful work environment where all employees feel like they belong and matter.
We are committed to employment equity and encourage applications from women, First Nations peoples, persons with disabilities and members of visible minorities. In accordance with AODA, applicants with disabilities requiring accommodation during the recruitment process are encouraged to make their needs known in advance.
Due to Canadian Immigration regulations, only applications from Canadian citizens or other individuals legally entitled to work in Canada will be considered.
We thank all applicants in advance for their interest, however only those being considered will be contacted.
Pay: From $65,000.00 per year
Work Location: In person
