Burlington, On Call centre agent Jobs – 5 Openings This Week

Sales Support Administrator
Co-operators Life Insurance Company —Burlington, ON
- $43,550–$72,583 a year
- Weekends as needed
- Hybrid work
- English
- Typing
- Communication skills
- Disability insurance
- Dental care
Quick apply
Front Desk Agent
Sheridan College Residence - Campus Living Centres —Oakville, ON
- $18–$22 an hour
- Full-time
- Customer service
- Writing skills
- High school diploma or GED
Quick apply
2d
Senior Specialist, Customer Care
McKesson —Milton, ON
- $56,400–$75,200 a year
- Monday to Friday
- Hybrid work
- Salesforce
- English
- Microsoft Office
- Work from home
9d
Analyst, Realtime
Cogeco Connexion Inc —Burlington, ON
- Weekends as needed
- Microsoft Word
- Google Suite
- Microsoft Excel

Discover related jobs

Based on your search for call centre agent jobs.

Senior Executive Assistant Top-Producing Real Estate Team
Harvey Kalles Real Estate —Toronto, ON
Must have a valid driver’s licence and reliable personal transportation. Coordinate marketing initiatives and social media activities.
$60,000–$75,000 a year
Quick apply
Executive Assistant
Traxion Construction Inc. —Burlington, ON
Key Responsibilities - Manage complex scheduling, calendars, and travel coordination for the President and VP - Prepare, review, and organize corporate…
$60,000–$75,000 a year
Quick apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Collections Call Centre Agent - Experienced
Partners in Credit Inc —Thornhill, ON
Respond to inbound customer inquiries, provide account balance information, and process payments with the goal of resolving delinquent accounts during the first…
$18.00–$18.25 an hour
Quick apply
Insurance Service Agent (Flexible Work Arrangements)
CAA Insurance Company —Thornhill, ON
Answer inbound calls from existing policyholders regarding their policy change inquiries, questions pertaining to their policy coverage, general service…
$40,800–$62,700 a year
Quick apply

I want to receive the latest job alerts for call centre agent in burlington, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call centre agent jobs near burlington, on

Real Estate Analyst jobs in Burlington, ON

Remote Customer Service Agent jobs in Toronto, ON

Front Desk Agent jobs in Estevan, SK

Front Desk Agent jobs in Whistler, BC

Front Desk Agent jobs in Sherbrooke, QC

Développeur Front End jobs in Vancouver, BC

Front Desk Agent jobs in Edmonton, AB

Hotel Receptionist Front Desk Agent Hotel jobs in Toronto, ON

Agent Budget jobs in Quebec Province

Senior Accountant jobs in Vancouver, BC

It Support jobs in London, ON

Senior Customer Support Representative jobs in King City, ON

Senior Customer Support Representative jobs in Montréal, QC

Customer Service Representative jobs in Mississauga, ON

Senior Customer Support Representative jobs in Delta, BC

Senior Customer Support Representative jobs in Schomberg, ON

Real Estate Analyst jobs in Calgary, AB

Entry Level Business Analyst jobs in Toronto, ON

Real Estate Analyst jobs in Brampton, ON

Real Estate Analyst jobs in Ottawa, ON

Sales Support Administrator

Co-operators Life Insurance Company -
Burlington, ON

Quick apply

Job details

Permanent
$43,550–$72,583 a year

Qualifications

French
Sales support
Call center experience
Post-secondary education
English
Client services
Customer service orientation
Typing
Communication skills
Client interaction
Time management

Full job description

Company: CLIC
Department: Group Markets Distribution
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

The Sales Support Administrator delivers essential administrative support to the insurance sales specialists by managing new business tasks, policy changes and other administrative functions essential for business operations.

How you will create impact:

Provide administrative support for Group Pension and retirement income servicing activities, including payment changes, beneficiary updates, withdrawal requests, pension-related correspondence, and client follow-up activities
Handling incoming and outgoing correspondence, prioritizing and distributing the mail, and ensuring daily service standards are maintained and escalating inquiries as required
Update notes with each completed transaction and interaction
Accountable to assist with Pending business, follow application process through to policy issue and sending the contract to Sales Specialist for delivery to client
Co-ordinate follow ups on all pending business for various requirements (APS, MIB details, inspection reports, Agent advice, etc.)
Handle overflow calls on the queue, assist customers and/or forwarding to appropriate Sales Specialist
Collaborate with internal departments, billing, customer service, underwriting, etc. as required
Summarize pending reports, sales reports, life pages reports, e-app reports, Apexa reports and others. Need to be knowledgeable of types of policies, statuses, forms required, Underwriting life cycle process and terms, and payment options
Create a summary of tasks for each broker/agent to identify follow-up activity required

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support your peers.

To join our team:

Completed post-secondary education with 1-2 years related experience; preferably in a client service/ sales environment
Attention to detail and accuracy with excellent time management skills
Good computer and keyboarding skills with a minimum of 35 wpm
Ability to work independently and within a team environment
This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

What you need to know:

This role operates in a contact centre environment where a high level of audio and visual concentration is required for periods of time.
Extended work hours, including evenings and weekends, may be required.
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $43,550 - $72,583

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

#LI-JL2

Quick apply

Refine Your Search

call centre agent jobs in burlington, on

Sales Support Administrator

Front Desk Agent

Senior Specialist, Customer Care

Analyst, Realtime