Position Summary: To provide an immaculately clean and tidy environment for all Spa visitors and Team Members.
*Weekend Availability Required*
Duties and Responsibilities:
Primary Responsibilities :
- Providing personalized and exceptional guest service at every given opportunity
- Meeting established up-selling and sales goals
- Sweep and mops floors
- Wipe mirrors and picture frames
- Clean sinks, toilets, sauna, and shower areas
- Dust lockers and gym equipment
- Wipe walls, doors, railings, fencing, baseboards and trim
- Pick-up garbage and empties garbage cans
- Vacuum all areas of Spa and treatment rooms
- Check and replaces supplies in washrooms as needed such as toilet paper, paper towels and tissue
- Ensure the tea and water station is fully stocked at all times
- Gathers supplies needed to perform job duties such as cleaning solutions, water, rags and spray bottles
- Ensure that all laundry items are washed, dried and folded and fully stocked into cupboards
- Cleans pool areas including stocking and clearing of towels
- Take ownership of simple requests and answer general spa and hotel questions when queried by Guests. If unable to assist, refer directly to someone who can
- Having a thorough knowledge of Lais Hotel Properties’ products and services
- Suggesting additional products and services meeting our guests’ specific preferences
- Assessing guests’ individual needs to meet standards for additional products and services
- Actively seeking ways to meet guest product or service needs
All other duties as assigned
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Professional Requirements:
- Previous cleaning experience an asset
Previous up-selling and/or sales experience is considered an asset
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Personal Attributes:
- Attentive to details
- Must be able to work independently and manage time effectively
- Pleasant personality
- Confidence in selling and up-selling products and services
- Positive sales-oriented personality
- Desire to meet goals
Ethical and honest
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Physical Requirements:
- Lifting and twisting
- Pushing
- Pulling
- Walking
Standing
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Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.
Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.
We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
