Caledon On It support specialist Jobs – 27 Openings This Week

Service Desk Analyst -Level 1
Buchanan Technologies —Brampton, ON
- $30–$36 an hour
- Temporary
- Azure
- Customer service
- Research
Quick apply
IT Support Operations Lead
Entertainment Partners —Ontario
- $80,000–$115,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Dental care
- Tuition reimbursement
3rd Line Network Support Engineer **Relocation to Bermuda**
The Platinum Group —Ontario
- $113,000–$150,000 a year
- Full-time
- Azure
- SQL
- AWS
- Relocation assistance
Quick apply
Computer Operator - Trinity Common
Canadian Tire Dealers Association —Brampton, ON
- $50,000–$60,000 a year
- Full-time
- Organizational skills
- Communication skills
- Profit sharing
- Flexible schedule
Computer Operator – Trinity Common
Canadian Tire —Brampton, ON
- $50,000–$60,000 a year
- Full-time
- Organizational skills
- Communication skills
- Profit sharing
- Flexible schedule
IT Technician
MVP IT —Brampton, ON
- From $38,000 a year
- Full-time
- Windows
- Bachelor's
- Computer networking
- Dental care
- Paid time off
Quick apply
Helpdesk Manager
BGBx —Brampton, ON
- $105,000–$150,000 a year
- On call
- Remote
- Customer service
- Windows
- Microsoft Office
- Paid time off
- Life insurance
Quick apply
Supervisor - IT Operations
MDA —Brampton, ON
- $90,000–$105,000 a year
- Full-time
- Bilingual
- Computer Science
- English
- Disability insurance
- Dental care
10d
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —Brampton, ON
- Full-time
- Customer service
- Windows
- In-person
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Brampton, ON
- Customer service
- Windows
- Communication skills
Supervisor - IT Operations
MacDonald Dettwiler & Associates Inc. —Brampton, ON
- $90,000–$105,000 a year
- Hybrid work
- Bilingual
- Computer Science
- English
- Disability insurance
- Dental care
10d
Bilingual IT Service Desk Analyst
Yum! Brands —Vaughan, ON
- $55,000–$72,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- No experience needed
- Designated paid holidays
- Disability insurance
Field Technician
Waste Connections of Canada —Woodbridge, ON
- $75,000–$80,000 a year
- Weekends as needed
- English
- Windows
- Project management
- Employee stock purchase plan
- Disability insurance
Quick apply
Customer Service Advisor
Premier Tech —Orangeville, ON
- Full-time
- Sales
- Customer service
- Master's degree
Quick apply
IT Technician
Razko —Kleinburg, ON
Technical Support & Warehouse Coordinator – Full-Time Career Opportunity
Engineered Alarm Solutions Inc —Etobicoke, ON
- $45,000–$65,000 a year
- Full-time
- English
- Organizational skills
- Communication skills
- Dental care
- Vision care
Quick apply
4d
Product Support Representative III
MiniMed —Brampton, ON
- Full-time
- Bilingual
- English
Bilingual Service Desk Analyst
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting

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Service Desk Analyst -Level 1
Buchanan Technologies —Brampton, ON
Demonstrated ability to extract relevant information from customers. Records, tracks, and updates all incidents, service requests (catalog items), and how-to…
$30–$36 an hour
Quick apply
IT Service Desk Analyst
Metro Supply Chain —Mississauga, ON
Bachelor's Science degree in Information Systems or related field, or equivalent combination of college education and experience and/or completion of a…
$68,000–$70,000 a year
Quick apply

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IT Support Operations Lead
Entertainment Partners —Ontario
Conduct regular one-on-ones, performance reviews, and skills development plans. A ITIL Foundation certification or equivalent experience would be preferred.
$80,000–$115,000 a year
Bilingual Technical Support Representative
United Chargers —Richmond Hill, ON
Participate in the development and implementation of special projects as assigned. Interact with all levels of the organization, both internal/external clients,…
$50,000 a year
Quick apply

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it support specialist jobs near caledon on

Service Desk Analyst -Level 1

Buchanan Technologies -
Brampton, ON

Quick apply

Job details

Temporary | Fixed term contract
$30–$36 an hour

Qualifications

Authentication
ITIL Certification
Azure
Operating systems
Customer service
iOS
Research
Windows
ITIL
VMWare
College diploma
Communication skills

Full job description

Service Desk Analyst
12 months contract
Onsite, Brampton
Willing to work on a rotating shift for 8 hrs. between the hours of 5 AM-12AM
$30-$36 per hr.

Job Summary

Responsibilities

Responds to all reports of technology incidents, service requests, and how-to inquiries via phone, email, walk-in, IM, and the IT Self Service Portal in a prompt, efficient, professional and courteous manner.
Records, tracks, and updates all incidents, service requests (catalog items), and how-to inquiries and coordinates with vendors to create tickets via phone, email, or web, ensuring adherence to incident and request management procedures.
Provide first-level support for client hardware, virtual machines, software, multi-factor authentication tools, USB encrypted keys, mobile devices (e.g., smartphones, tablets), & VDI infrastructure and escalate complex issues, serving as a liaison between different support levels.
Provides follow-ups and status updates to members and internal ITS personnel on incidents, service requests, and escalated issues.
Monitors system performance, reports and records outages or service degradations, and initiates major incident and problem tickets as needed.
Keeps members informed about new procedures, maintenance windows, IT advisories, and other important updates to ensure smooth operations.
Manages onboarding and offboarding processes by creating, modifying, and deactivating user accounts, permissions, and access across various internal and external systems.
Maintains and administers email accounts, calendars, shared mailboxes, and distribution groups to ensure seamless communication and access control.
Creates, updates, and formats Service Desk documentation in the Knowledge Base.
Analyzes Service Desk processes to identify and recommend improvements for service efficiency.
Analyzes, releases or escalates suspicious emails to ensure compliance with cybersecurity protocols.
Performs additional duties as assigned.

Qualifications

Education / Knowledge

A Community College Diploma in a computer-related discipline or equivalent, or an equivalent combination of education and experience. ITIL Foundation and above certifications an asset.

Experience

A minimum of two (2) years related experience required.
Demonstrated knowledge of current desktop operating systems such as Windows, Mac, OS, iOS, iPadOS.
Demonstrated knowledge of supporting virtual infrastructure such as VMware.
Demonstrated knowledge of supporting on-premises and cloud-based Azure AD.
Demonstrated knowledge of supporting MDM platforms such as Workspace One.
Demonstrated knowledge of supporting two-factor authentication and identity providers.
Demonstrated knowledge in supporting clients using remote tools.
Demonstrated knowledge in managing key processes in an IT organization, e.g. Service Delivery, Users Management, Change, Incident and Problem Management, and IT Infrastructure Library (ITIL).
Demonstrated written communication skills.
Demonstrated analytical, research and problem-solving skills.
Demonstrated ability to extract relevant information from customers.
Effective oral communication and interpersonal skills.
Excellent customer service skills.

Job Type: Fixed term contract

Pay: $30.00-$36.00 per hour

Work Location: In person

Quick apply

Refine Your Search

it support specialist jobs in caledon on

Service Desk Analyst -Level 1

IT Support Operations Lead

3rd Line Network Support Engineer Relocation to Bermuda

Computer Operator - Trinity Common

Computer Operator – Trinity Common

IT Technician

Helpdesk Manager

Supervisor - IT Operations

Desktop Support Engineer (Independent Contractor)

Desktop Support Engineer (Dispatch /Part-Time)

Supervisor - IT Operations

Bilingual IT Service Desk Analyst

Field Technician

Customer Service Advisor

IT Technician

Technical Support & Warehouse Coordinator – Full-Time Career Opportunity

Product Support Representative III

Bilingual Service Desk Analyst

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