NIGHT AUDITOR - LOCATED IN CALEDON (ALTON), ONTARIO
We are looking for an experienced Night Auditor to join our hospitality team, who will be responsible for overseeing the front desk operations during the night shift, balancing the day’s accounts, and ensuring a smooth and efficient end-of-day process. This role combines front desk duties with accounting responsibilities, requiring strong customer service skills and attention to detail. This role reports to the Guest Experience Supervisor.
The successful candidate must be highly diligent, thrives working independently, detail oriented and demonstrate a forward-thinking approach. This role reports to the Guest Experience Manager.
CORE RESPONSIBILITIES:
Embracing and Living our Common Purpose and Core Values
Front Desk Operations:
- Greet and assist guests with check-in and check-out processes.
- Respond to guest inquiries, requests, and complaints promptly and professionally.
- Answer phone calls and manage reservations
- Maintain a clean and welcoming front desk and lobby area
Accounting Duties:
- Balance and audit all daily transactions.
- Prepare and distribute daily reports to management
- Reconcile and post all revenue and expenses to the appropriate accounts
- Process and verify credit card transactions.
Night Audit Procedures:
- Perform end-of-day procedures, including closing the system and preparing the audit package.
- Ensure all financial transactions for the day are accounted for and correctly posted.
- Run audit reports to verify accuracy and resolve discrepancies.
Security and Safety:
- Monitor and security of the property during the night shift.
- Conduct regular property walks to ensure safety and security.
- Respond to emergency situations and escalate to appropriate personnel if necessary.
Guest Services:
- Provide wake-up calls as requested by guests.
- Assist with guest luggage if necessary.
- Offer recommendations for local attractions and dining options.
Administrative Tasks:
- Maintain accurate records of guest information and transactions.
- Assist in preparing daily, weekly, and monthly reports.
- Ensure compliance with all company policies and procedures.
Qualifications:
Education:
- Post secondary education in hospitality management, Accounting, or related field preferred.
Experience:
- Minimum 2 years of relevant experience required; previous night audit experience strongly preferred
- Previous experience in front desk operations or accounting preferred.
- Experience with hotel management software (e.g., Maestro, Opera) is an asset.
Skills:
- Strong guest service and communication skills.
- Proficiency in basic accounting and math.
- Attention to detail and strong organizational skills.
- Ability to work independently and handle multiple tasks simultaneously.
- Proficiency with Microsoft Office Suite (Word, Excel).
Physical Requirements:
- Ability to stand for extended periods.
- Capability to lift and carry up to 25 pounds.
Working Conditions:
- Overnight shifts, including weekends and holidays.
- Work in a hotel environment, which may involve interaction with diverse guests and staff.
- Independent work environment with minimal supervision
Key Competencies:
- Customer Focus
- Integrity, Trust and Accountability
- Problem Solving
- Time Management
- Adaptability and Flexibility
Expected Start Date: Immediately
Job Type: Full-Time, Permanent
Compensation: $21 per hour
Schedule: Overnights approximately 11pm-7am
Job Status: Existing Role
Only candidates selected for an interview will be contacted.
TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity, equity, and inclusiveness in all aspects of our work. We strive to be fair and reasonable in our practices. Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process.
As part of our recruitment and selection process, Osprey Valley may use artificial intelligence (AI)–enabled tools to support activities such as application screening and candidate matching. These tools are used to assist, not replace, human decision-making, and all hiring decisions are reviewed by our People team.
To learn more about TPC Toronto at Osprey Valley, please visit www.ospreyvalley.com or follow us on LinkedIn at www.linkedin.com/company/tpc-toronto-at-osprey-valley/.
Job Types: Full-time, Seasonal
Pay: $21.00 per hour
Benefits:
- Company events
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
Education:
- Secondary School (required)
Experience:
- previous night audit experience strongly preferred : 2 years (required)
Language:
Work Location: In person
