Calgary, Ab Business risk advisor Jobs – 293 Openings This Week

Customer Success Manager - ENT and SMB
Energy Toolbase Software Inc. —Calgary, AB
- CRM software
- Salesforce
- Engineering
Quick apply
Client Executive, Farm & Agricultural Insurance
NFP Corp —Calgary, AB
- $55,000–$65,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Dental care
- Tuition reimbursement
Quick apply
Legal Counsel - Superior Plus
Superior Propane —Calgary, AB
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
Quick apply
14d
Risk Manager
Olympia Financial Group Inc —Calgary, AB
- Full-time
- Finance
- Analysis skills
- Presentation skills
8d
Customer Success & Operations Lead
ABM Integrated Solutions —Calgary, AB
- From $65,000 a year
- Full-time
- Presentation skills
- Bachelor's
- Computer networking
- Wellness program
- Disability insurance
Quick apply
Trades Recruiter
Phoenix Industrial —Alberta
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Quick apply
Sr. Account Manager
ATTA Elevators —Calgary, AB
- Full-time
- Sales
- Travel
- Construction
- Dental care
- Paid time off
Quick apply
10d
Contracts Advisor
RTS Consultants Inc. —Calgary, AB
- Contract
- Analysis skills
- Bachelor's
- In-person
Quick apply
2d
VCIO
MSP OPERATIONAL CORP —Calgary, AB
- $100,000–$110,000 a year
- Full-time
- Azure
- PMP
- Microsoft Office
Quick apply
Financial Advisor/Senior Financial Advisor - Downtown Core Branch
Servus Credit Union —Calgary, AB
- Monday to Friday
- Sales
- Customer service
- High school diploma or GED
- Profit sharing
Quick apply
7d
In-House Legal Counsel — Mining & Construction - #5132
R JOHNSON Legal Recruitment —Calgary, AB
- $215,000–$350,000 a year
- Call to connect
- Writing skills
- Research
- Negotiation
Quick apply
Financial Advisor/ Senior Financial Advisor - Coventry Hills
Servus Credit Union —Calgary, AB
- Sales
- Customer service
- High school diploma or GED
- Profit sharing
Quick apply
7d
Senior Labour and Employee Relations Advisor
High Tide —Alberta
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Health and Safety Specialist
Wonderbrands —Calgary, AB
- $80,000–$85,000 a year
- Organizational skills
- Communication skills
Safety and Industrial Hygiene Advisor - in Medicine Hat, AB!
Methanex —Calgary, AB
- Full-time
- Microsoft Office
- Analysis skills
- Presentation skills
7d
Safety and Industrial Hygiene Advisor
Methanex —Alberta
- Full-time
- Microsoft Office
- Analysis skills
- Presentation skills
7d
Contracts Advisor
Agilus by Synergie —Calgary, AB
- $60–$90 an hour
- Contract
- Contracts
- Business
- Negotiation
Quick apply
2d
Financial Advisor - Taradale
Servus Credit Union —Calgary, AB
- Sales
- Customer service
- High school diploma or GED
- Profit sharing
Quick apply
2d
Human Resources Advisor
Adecco Canada —Calgary, AB
- Temporary
- Human resources
- Business
- Leadership
- Dental care
Quick apply
1d
Banking Advisor
National Bank of Canada —Calgary, AB
- Full-time
- Customer service
- English
- Wellness program
- Employee assistance program

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Customer Success Manager - ENT and SMB

Energy Toolbase Software Inc. -
Calgary, AB

Quick apply

Job details

Permanent

Qualifications

CRM software
Salesforce
Engineering
Microsoft Office
Bachelor's
Certified Scrum Master
Communications
IT
SaaS
Business
Account management
Communication skills

Full job description

Essential Duties and Responsibilities

Serve as the primary post‑sale point of contact for assigned customer accounts, ensuring successful adoption and ongoing usage of Developer, Controller, and Monitor.
Monitor customer behavior, performance metrics, and product engagement to proactively identify churn risks and develop mitigation strategies; scope of engagement may include managing a larger portfolio of SMB customers or fewer, more complex Enterprise accounts.
Drive renewal processes for SaaS contracts by communicating value, addressing customer concerns, and ensuring timely execution of renewal documentation.
Forecast Net Revenue Retention (NRR) opportunities within assigned accounts by identifying expansion, upsell, and cross‑sell potential.
Conduct regular customer engagements, which may range from scaled check‑ins and cadence‑based outreach (SMB) to structured business reviews and strategic planning sessions (Enterprise).
Coordinate with Onboarding Managers to ensure a smooth transition from implementation to long‑term customer success.
Partner with Regional Sales Managers and Project Development Advisors to support customer initiatives, resolve product issues, and strengthen account relationships.
Maintain accurate customer data, interaction history, and renewal forecasting within Salesforce.
Collaborate cross‑functionally with Sales, Operations, Engineering, Support, and Product teams to resolve customer challenges and advocate for customer needs.
Deliver product education to customers to drive adoption and enhance user proficiency; approach may emphasize self‑serve enablement for SMB customers and high‑touch enablement for Enterprise customers.
Track customer feedback and recurring themes, providing actionable insights to inform product enhancements and process improvements.
Contribute to the development of scalable customer success resources, such as Knowledge Base articles, FAQs, and enablement materials, particularly in support of SMB customers.
Ensure customer inquiries and issues are handled by appropriate internal teams, escalating when necessary.
Represent Customer Success at customer‑facing meetings, events, or industry functions as needed, with Enterprise accounts requiring more frequent external engagement.
Ensure compliance with company policies and support the continuous improvement of customer success processes and tools.

Knowledge, Skills, and Abilities

Strong relationship-building skills with a customer-first mindset.
Excellent verbal and written communication abilities.
Ability to analyze customer data and identify trends, risks, and opportunities.
Strong problem-solving skills with the ability to navigate complex account situations.
Proficiency with CRM tools (Salesforce preferred).
High attention to detail, accuracy, and documentation quality.
Ability to manage multiple accounts and priorities in a fast-paced environment.
Proficient in Microsoft Office Suite; familiarity with Zoom preferred.
Ability to work independently with sound judgment and proactive initiative
This role requires travel in the US and Cananda (up to 25%)

Education and Experience

Education:

Bachelor’s degree in Business Administration, Communications, Engineering, Information Technology, or a related field preferred.
Equivalent combination of education and relevant professional experience will be considered.

Experience:

SMB CSM track: 1–3 years of experience in customer success, account management, SaaS operations, or a related customer‑facing role
Enterprise CSM track: 3–5+ years of experience managing strategic or enterprise SaaS customers
Experience driving renewals, forecasting retention, and reducing churn
Familiarity with energy management systems, distributed energy resources, or SaaS platforms is an asset
Proven success managing customer relationships while meeting engagement, renewal, and satisfaction targets

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

business risk advisor jobs in calgary, ab

Customer Success Manager - ENT and SMB

Client Executive, Farm & Agricultural Insurance

Legal Counsel - Superior Plus

Risk Manager

Customer Success & Operations Lead

Trades Recruiter

Sr. Account Manager

Contracts Advisor

VCIO

Financial Advisor/Senior Financial Advisor - Downtown Core Branch

In-House Legal Counsel — Mining & Construction - #5132

Financial Advisor/ Senior Financial Advisor - Coventry Hills

Senior Labour and Employee Relations Advisor

Health and Safety Specialist

Safety and Industrial Hygiene Advisor - in Medicine Hat, AB!

Safety and Industrial Hygiene Advisor

Contracts Advisor

Financial Advisor - Taradale

Human Resources Advisor

Banking Advisor

I want to receive the latest job alerts for business risk advisor in calgary, ab

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