calgary, ab contract it data analyst Jobs – 28 Openings This Week

Business Analyst – Enterprise Technology (ITSM)
Cadre —Calgary, AB
- Communication skills
Contract IT Data Analyst
Procom —Calgary, AB
- Contract
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6d
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- Bachelor's
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Maintenance Analyst
Heavy Metal Equipment & Rentals —Alberta
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Corporate Tax Analyst
Gibson Energy —Calgary, AB
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Analyst, Production Accounting
NorthRiver Midstream Inc. —Calgary, AB
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Data & AI Automation Analyst
Robert Half —Calgary, AB
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Strategic Analyst, Emerging Technology
BMO Financial Group —Calgary, AB
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Senior Data Governance, IT
TriSummit Utilities Inc. —Calgary, AB
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- Microsoft Access
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Project Controls Reporting Analyst (Calgary or Edmonton, AB) - Hybrid
Enbridge Contingent Talent Community —Calgary, AB
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- Microsoft Powerpoint
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Network Security Analyst Calgary
Compugen Inc —Calgary, AB
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Java Developer
Capgemini —Calgary, AB
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Procurement Systems Analyst (Smart Materials)
AtkinsRéalis —Calgary, AB
- Full-time
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Associate, Large Load Intelligence - 26150D
Enverus —Calgary, AB
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Principal Analyst, Large Load Intelligence - 26150
Enverus —Calgary, AB
- Full-time
- Microsoft Excel
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Cost Allocation Financial Analyst
Trans Mountain —Calgary, AB
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Analyst, Health and Benefits Consulting
HUB International —Calgary, AB
- Full-time
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- Microsoft Powerpoint
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Senior Manager, Process, Performance and Governance, Supply Chain Management
The University of Calgary —Calgary, AB
- Full-time
- Microsoft Excel
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Lead, Security Operation
Qu Data Centres Limited Partnership —Calgary, AB
- $110,000–$140,000 a year
- DevOps
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Quick apply
Power Fundamentals & Structuring Analyst
TC Energy —Calgary, AB
- Full-time
- Hybrid work
- Microsoft Excel
- Doctoral degree
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3d

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contract it data analyst jobs near calgary, ab

Business Analyst – Enterprise Technology (ITSM)

Cadre -
Calgary, AB

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Job details

Qualifications

ServiceNow
Business requirements
Communication skills

Full job description

Job Function:

Location:

Calgary

Position Summary:
We are seeking an experienced Business Analyst with a strong background in IT Service Management (ITSM) to support the integration of IT operations across two client organizations. The role will focus on analyzing, documenting, and aligning ITSM processes to ServiceNow standards, supporting seamless onboarding, and ensuring successful migration from legacy systems.

Key Responsibilities:

Requirements Gathering & Analysis
- Collaborate with stakeholders to understand business needs for ITSM processes.
- Document current and future-state workflows across Incident, Problem, Change, Request, CMDB, HAM/SAM, and Knowledge Management.
- Support discovery and mapping of infrastructure into ServiceNow CMDB using Discovery and Application Library tools.
Process Normalization & Optimization
- Analyze and align ITSM processes to ServiceNow best practices.
- Support continuous improvement of Request Management processes across multiple teams.
- Facilitate the rollout and normalization of HAM/SAM once CMDB implementation is complete.
Migration & Transition Support
- Develop business and functional requirements for migrating from FreshService to ServiceNow.
- Contribute to cutover and migration planning, including data retention strategies for record keeping and outstanding tickets.
- Support decommissioning and contract closure of FreshService.
Stakeholder Engagement & Training
- Conduct workshops and sessions with client teams to capture requirements and validate solutions.
- Support training and onboarding activities for end users adopting new ServiceNow processes.
- Serve as liaison between business stakeholders, technical teams, and ServiceNow implementation partners.

Deliverables & Focus Areas:

Clear documentation of business requirements, workflows, and system impacts.
Process maps and gap analyses for ITSM adoption.
User training and onboarding support.
Migration support and documentation for data retention and system sunsetting.

Technology:

ServiceNow ITSM (CMDB, Discovery, Request, Incident, Problem, Change, Knowledge, HAM/SAM)
Legacy platform: FreshService

Qualifications:

Proven experience as a Business Analyst in ITSM or enterprise technology projects.
Strong knowledge of ServiceNow ITSM modules and best practices.
Experience with CMDB, Discovery, and Service Mapping.
Familiarity with HAM/SAM practices and implementation.
Background in migration projects from legacy service desk platforms (e.g., FreshService).
Excellent communication, documentation, and stakeholder facilitation skills.

Cadre is committed to providing equitable treatment and equal opportunity to all individuals. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all those who apply; however, only those candidates selected for interviews will be contacted.

INDONA

Apply Now

Refine Your Search

contract it data analyst jobs in calgary, ab

Business Analyst – Enterprise Technology (ITSM)

Contract IT Data Analyst

Technical Business Analyst

Maintenance Analyst

Corporate Tax Analyst

Analyst, Production Accounting

Data & AI Automation Analyst

Strategic Analyst, Emerging Technology

Senior Data Governance, IT

Project Controls Reporting Analyst (Calgary or Edmonton, AB) - Hybrid

Network Security Analyst Calgary

Java Developer

Procurement Systems Analyst (Smart Materials)

Associate, Large Load Intelligence - 26150D

Principal Analyst, Large Load Intelligence - 26150

Cost Allocation Financial Analyst

Analyst, Health and Benefits Consulting

Senior Manager, Process, Performance and Governance, Supply Chain Management

Lead, Security Operation

Power Fundamentals & Structuring Analyst

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