Calgary, Ab Customer experience leader Jobs – 1892 Openings This Week

Assistant General Manager
Holt Renfrew —Calgary, AB
- $138,800–$170,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Tuition reimbursement
Assistant Team Leader
Dollarama —Calgary, AB
- Part-time
- Customer service
- Leadership
1d
Field Operations Manager (In-Office, Desk-Based)
Integrated Solutions —Calgary, AB
- $70,000–$90,000 a year
- Full-time
- Management
- Human resources
- In-person
- Dental care
Quick apply
Third Key (Team Leader) - Market mall
Nespresso —Calgary, AB
- $21 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
- Dental care
Team Leader
Dollarama —Calgary, AB
- Weekends as needed
- Communication skills
10h
Customer Support Specialist-Calgary
Accommodations Plus International —Calgary, AB
- $26 an hour
- Overtime
- Spanish
- CAD
- Customer service
1d
Customer Experience Leader
clear float spa —Calgary, AB
- From $19 an hour
- 8 hour shift
- Sales
- Customer service
- Microsoft Office
- Wellness program
- Dental care
Quick apply
20h
Retail Store Manager | The CORE
Rocky Mountain Soap Company —Calgary, AB
- $60,000–$65,000 a year
- Full-time
- Customer service
- Profit sharing
- Dental care
Quick apply
Warehouse Coordinator
West Four Group of Companies —Calgary, AB
- $22.41–$26.48 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- Warehouse experience
- Dental care
- Paid time off
Quick apply
10d
Photography Guide / Trip Leader
Backcountry Journeys —Alberta
- $25.50 an hour
- Full-time
- Writing skills
- Public speaking
- Hotel
Business Development Manager, Real Estate Finance
Peoples Trust Company —Calgary, AB
- $135,000–$145,000 a year
- Monday to Friday
- Hybrid work
- Sales
- Master's degree
- Bachelor's
- Profit sharing
- Paid time off
Decorator Operator - Mechanically Inclined
Crown Holdings —Calgary, AB
- 12 hour shift
- Heavy lifting
- Forklift
- High school diploma or GED
- Dental care
- Tuition reimbursement
Service Line Manager, Demolition, Decommissioning & Abandonment
FLINT Corp. —Calgary, AB
- Full-time
- Engineering
- Bachelor's
- Leadership
11d
Front End Operator-Mechanically Inclined
Crown Holdings —Calgary, AB
- 12 hour shift
- Heavy lifting
- Forklift
- Communication skills
Sous Chef – Hunter Canmore - Relocate to Canmore
Concorde Entertainment Group —Calgary, AB
- $60,400–$65,400 a year
- Hospitality
- Sales
- English
- Paid time off
Sales Account Executive
BC ECO PAVING INC. —Calgary, AB
- $40,000–$110,000 a year
- Full-time
- CRM software
- Sales
- Organizational skills
Quick apply
Department Manager, Grocery
The North West Company —Alberta
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Independent Insurance Producers (throughout Alberta) - Commission Position with Book Ownership
InsureLine Brokers (Clear Cut) —Calgary, AB
- Up to $500,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- High school diploma or GED
- Work from home
- Flexible schedule
Quick apply
7d
Relief Pharmacist
Rexall Pharmacy Group ULC —Calgary, AB
- Full-time
- Communication skills
- Relocation assistance
- Dental care
Quick apply
MAINTENANCE PLANNER
Crown Holdings —Calgary, AB
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Access

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customer experience leader jobs near calgary, ab

Assistant General Manager

Holt Renfrew -
Calgary, AB

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Job details

Full-time
$138,800–$170,000 a year

Qualifications

Luxury retail sales
Microsoft Word
Business Management
Microsoft Excel
Microsoft Outlook
Sales management
Post-secondary education
Microsoft Office
Business
Commercial driving
Retail management

Full job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Assistant General Manager is a key business leader within a luxury retail environment, responsible for driving commercial performance, elevating the client experience, and leading a high-performing sales management team to achieve operational and strategic business objectives.

Specific responsibilities include (but are not limited to) the following:

Collaborates with DVP/GM in making key decisions that directly impact the achievement of top-line sales and EBIT targets for the store
Achieve top-line sales and EBIT targets for the store
Deliver all payroll, capital and expense plans within budget
Drive productivity by ensuring that retail operating processes and policies are effectively implemented with adequate control and monitoring
Recruit, select, hire and on-board the best talent
Lead, motivate, and retain a high-performing sales management team
Communicate standards, parameters and performance goals to employees and provide coaching to behaviours that help achieve success
Personally and through the store leadership team recognize and reward extraordinary performance; give feedback and develop performance improvement plans for underperforming employees
Model leadership behaviours that promote a culture of open communication, employee development and trust
Develop a clear talent and succession plan for the store, ensuring the retention of key talent
Direct the management of payroll and expense budgets for selling divisions
Achieve store customer service targets and resolve sensitive or highly complex customer issues
Lead sales management team to develop, maintain and grow active client bases within their areas
Increase wallet share of high value customers through the consistent delivery of extraordinary personalized service
Develop a network of key industry contacts within the retail and luxury community and have a sound understanding of industry trends and practices
Direct the successful implementation of customer relationship and Loyalty management programming
Partner in and influence the development of store seasonal plans
Partner with the DVP/GM in the creation of the store’s annual strategic plan focusing on customer and associate development strategies and actions
Achieve Asset Prevention targets
Collaborate with Operations role to drive logistics and smooth operation of back-of-house functions including Cash Office, Alterations Workrooms, Maintenance and Shipping /Receiving
Serve as MIC (manager in charge) of the store as required
Comply with all Health & Safety policies and requirements
Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate:

Post-Secondary degree or certificate in Business or Retail management
Previous retail experience, preferably within a luxury environment
5-8 years management experience in a similar size business with accountability for managing Managers
Working knowledge of Microsoft Office including Outlook, Word and Excel

The measures of success:

Contribution to financial objectives
Individual objectives linked to the achievement of department goals
Feedback from internal and external clients

#RSSJ

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :

$138,800.00 - $170,000.00 / 138.800,00$ - 170.000,00$ (per year / par an)

Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

Apply Now

Refine Your Search

customer experience leader jobs in calgary, ab

Assistant General Manager

Assistant Team Leader

Field Operations Manager (In-Office, Desk-Based)

Third Key (Team Leader) - Market mall

Team Leader

Customer Support Specialist-Calgary

Customer Experience Leader

Retail Store Manager | The CORE

Warehouse Coordinator

Photography Guide / Trip Leader

Business Development Manager, Real Estate Finance

Decorator Operator - Mechanically Inclined

Service Line Manager, Demolition, Decommissioning & Abandonment

Front End Operator-Mechanically Inclined

Sous Chef – Hunter Canmore - Relocate to Canmore

Sales Account Executive

Department Manager, Grocery

Independent Insurance Producers (throughout Alberta) - Commission Position with Book Ownership

Relief Pharmacist

MAINTENANCE PLANNER

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