Calgary, Ab Front team member Jobs – 582 Openings This Week

Assistant Guest Experience Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Full-time
- Microsoft Office
- Hotel
- Team management
- Store discount
- Dental care
9d
Heavy Equipment Maintenance Superintendent (Fort Hills)
North American Construction Group Inc. —Alberta
- 12 hour shift
- Supervising experience
- Accounting
- Human resources
- Tuition reimbursement
- Vision care
Chef de Partie - McCullough's Pub
The Glencoe Club —Calgary, AB
- Weekends as needed
- Bar
- Sanitation
- Supervising experience
- Dental care
7d
Senior Simulation Technologist
Sundance College —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory management
- Disability insurance
- Dental care
Quick apply
14d
Executive Sushi Chef
ACE Casinos —Calgary, AB
- $55,000–$60,000 a year
- Weekends as needed
- Inventory management
- Sanitation
- Hotel
- Dental care
Quick apply
Dietitian
Intercare Corporate Group —Calgary, AB
- Temporary
- English
- Bachelor's
- Food service experience
- Employee assistance program
Quick apply
6h
Journeyperson Automotive Mechanic
Complete Environmental Group —Calgary, AB
- $35–$45 an hour
- Part-time
- In-person
- Automotive diagnostics
- Disability insurance
- Dental care
Quick apply
11d
Housekeeping Supervisor (Field, BC)
Canadian Rocky Mountain Resorts —Alberta
- From $22 an hour
- Weekends as needed
- Sanitation
- English
- Hotel
- Store discount
- Disability insurance
Quick apply
Grader Operator
Centerfire Energy Group —Alberta
- Full-time
- Computer skills
- Construction experience
- In-person
- Dental care
Quick apply
Restoration Lead Hand/Restoration Trainer
RestorationRestore —Calgary, AB
- $25–$42 an hour
- Overtime
- Supervising experience
- Project management
- First Aid Certification
- Dental care
- Life insurance
Quick apply
Hotel Reservation Specialist (Lake Louise, AB)
Post Hotel & Spa —Alberta
- From $20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Data entry
- Store discount
- Disability insurance
Quick apply
Optometric Pretester / Receptionist
Vivid Eye Care —Calgary, AB
- $18–$22 an hour
- Part-time
- Medical office experience
- Front desk
- In-person
- Store discount
- Profit sharing
Quick apply
Alberta Cancer Donor Appreciation and Fundraising Ambassador
F2F Direct Consulting —Calgary, AB
- From $20 an hour
- Part-time
- English
- Driving
- In-person
- Mileage reimbursement
- Dental care
Quick apply
Counter Sales Associate - Contract
Carrier Enterprise Canada —Calgary, AB
- $53,000–$60,000 a year
- 8 hour shift
- Sales
- Customer service
- Computer literacy
- Disability insurance
- Dental care
Quick apply
Plumber – Residential Service
WM SCHMIDT MECHANICAL CONTRACTORS —Calgary, AB
- $35–$40 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- Plumbing
- Disability insurance
- Dental care
Quick apply
Barber/Stylist
The Supreme Barbershop Co. —Calgary, AB
- $3,173.69–$6,010.78 a month
- Full-time
- Sales
- Customer service
- Sanitation
- Store discount
Quick apply
Office & Operations Administrator
Westcan Recyclers Ltd. —Calgary, AB
- $25–$30 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- QuickBooks
- Dental care
Quick apply
13h
Inside Sales Representative
Complete Environmental Group —Calgary, AB
- $45,000–$50,000 a year
- Weekends as needed
- CRM software
- Customer service
- Microsoft Office
- Dental care
- Employee assistance program
Quick apply
12h
Pipefitter
NEXT Compression —Calgary, AB
- Weekends as needed
- Heavy lifting
- Maintenance
- Forklift
- Disability insurance
- Dental care
Quick apply
Mulcher Operator
Centerfire Energy Group —Alberta
- Full-time
- Maintenance
- In-person
- Communication skills
- Dental care
Quick apply
8d

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Assistant Guest Experience Manager - Based in Lake Louise

Fairmont Chateau Lake Louise -
Alberta

Apply Now

Job details

Permanent | Full-time
9 days ago

Qualifications

Resort experience
Hotel and accommodations experience
Operations management
Coaching
Microsoft Office
Hotel guest services experience
Team management
Decision making
Recruiting
Training & development
Guest services
OPERA
Leadership
Standard operating procedures (SOPs)
Guest issue resolution
Communication skills
Team coordination

Full job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Assistant Guest Experience Manager supports the daily leadership of Concierge, Guest Relations, and Guest Activities while ensuring exceptional luxury service throughout the guest journey. This role is responsible for the day-to-day execution of guest experience standards, VIP arrivals, service recovery, colleague coaching, and operational coordination across departments. Through visible leadership and proactive decision-making, the Assistant Guest Experience Manager helps deliver seamless, personalized experiences aligned with Fairmont, Forbes and LQA standards.

Daily Operations
Lead the daily operation of Concierge and Suit VIP ensuring efficient execution of guest requests, transportation, dining reservations, activities, and special arrangements.
Conduct daily arrival reviews, prioritizing VIPs, ALL Elite Members, repeat guests, long stays, special occasions, and suite arrivals.
Coordinate with Front Office, Housekeeping, Fairmont Gold, Engineering, Culinary, and other departments to ensure rooms, amenities, and guest requests are delivered on time.
Champion the UR Venue platform to curate personalized itineraries and memorable guest experiences.
Maintain a visible presence in the lobby and throughout the resort, supporting colleagues and engaging guests during peak periods.
Perform Manager on Duty responsibilities as assigned.

Guest Experience
Deliver personalized service by anticipating guest needs and creating memorable experiences throughout the stay.
Coordinate VIP amenities, celebrations, proposals, anniversaries, and special occasions.
Ensure guest preferences and profiles are accurately maintained within Opera Cloud, UR Venue platform and communicated to operational teams.
Resolve guest concerns promptly through effective service recovery while following established empowerment guidelines.
Support and promote the resort's "Make Special Happen" culture through meaningful guest interactions.
Partner with the Resort Adventure Centre and operational teams to enhance the guest journey.

Leadership & Team Development
Provide daily coaching, direction, and performance feedback to Concierge and Guest Relations colleagues.
Support recruitment, onboarding, scheduling, colleague development, and recognition initiatives.
Conduct regular training focused on luxury service standards, destination knowledge, emotional intelligence, and guest recovery.
Ensure compliance with Fairmont Brand Standards, LQA, and departmental SOPs.
Monitor guest feedback through TrustYou, LQA, guest surveys, and internal reporting, implementing improvements where required.
Recognize colleague achievements and support Employee Engagement Survey (EES) initiatives.

Qualifications

Minimum three years of leadership experience within Concierge, Guest Relations, Front Office, or luxury hotel operations.
Previous luxury hotel or resort experience preferred.
Strong knowledge of concierge operations, guest recovery, and personalized luxury service.
Experience with Opera Cloud (or equivalent PMS), Microsoft Office, and guest engagement platforms.
Strong communication, organizational, and interpersonal skills.
Knowledge of Banff National Park and regional attractions is considered an asset.

Additional information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Applicants must be legally authorized to work in Canada.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Store discount
Vision care

Work Location: In person

Apply Now

Refine Your Search

front team member jobs in calgary, ab

Assistant Guest Experience Manager - Based in Lake Louise

Heavy Equipment Maintenance Superintendent (Fort Hills)

Chef de Partie - McCullough's Pub

Senior Simulation Technologist

Executive Sushi Chef

Dietitian

Journeyperson Automotive Mechanic

Housekeeping Supervisor (Field, BC)

Grader Operator

Restoration Lead Hand/Restoration Trainer

Hotel Reservation Specialist (Lake Louise, AB)

Optometric Pretester / Receptionist

Alberta Cancer Donor Appreciation and Fundraising Ambassador

Counter Sales Associate - Contract

Plumber – Residential Service

Barber/Stylist

Office & Operations Administrator

Inside Sales Representative

Pipefitter

Mulcher Operator

I want to receive the latest job alerts for front team member in calgary, ab

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