Calgary, Ab General manager, passenger transportation services Jobs – 97 Openings This Week

General Manager, Passenger Transportation Services
Care Accessible Transportation —Calgary, AB
- $110,000–$150,000 a year
- Full-time
- Management
- PMP
- Business development
Quick apply
General Manager Calgary Thrift Shop
Mennonite Central Committee —Calgary, AB
- From $69,159 a year
- Full-time
- Microsoft Office
- High school diploma or GED
- Bachelor's
- Dental care
- Vision care
General Manager - Manufacturing Division
Centra Windows —Calgary, AB
- $200,000–$250,000 a year
- Full-time
- Construction experience
- Budgeting
- In-person
- Wellness program
- Employee stock purchase plan
Quick apply
School Bus Driver (South)
Renfrew Educational Services —Calgary, AB
- Part-time
- Customer service
- English
- Driving
- Dental care
- Employee assistance program
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Small School Bus Driver (Special Needs)(Part-Time)
Dreams Transportation —Calgary, AB
- $25–$35 an hour
- Part-time
- Dedicated
- Customer service
- Local
- Work from home
- Flexible schedule
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General Manager
Fix Network Restoration —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
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1d
Experienced Retail Department Manager, General Merchandise - Northern Canada
Northern / NorthMart —Alberta
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
General Manager
KFC Canada - FMI Group —Calgary, AB
- Weekends as needed
- Leadership
- Restaurant
- Dental care
Quick apply
General Manager
KFC Canada - FMI Group —Calgary, AB
- Weekends as needed
- Leadership
- Restaurant
- Dental care
Quick apply
Lead Mechanic - Calgary
Transdev Canada —Calgary, AB
- $100,000–$110,000 a year
- Full-time
- Mechanic experience
- Maintenance
- Microsoft Office
- Designated paid holidays
- Dental care
Quick apply
1d
General Manager – FFUN Motorsports Saskatoon
FFUN Group —Calgary, AB
- $300,000 a year
- Full-time
- Organizational skills
- Budgeting
- Leadership
- Dental care
Quick apply
Director of Operations (Solar, Experienced)
Nova Renewables Inc. —Calgary, AB
- $90,000–$120,000 a year
- Full-time
- Business development
- Project management
- Leadership
Quick apply
Assistant General Manager
Executive Solutions Ltd. —Calgary, AB
- Weekends as needed
- Casual dining restaurant
- Leadership
- Restaurant experience
Guest Shuttle Driver
Clique Hotels & Resorts Calgary —Calgary, AB
- $18–$19 an hour
- Part-time
- Heavy lifting
- Customer service
- Hotel
- Store discount
Quick apply
Class 2 School Bus Driver
JR's Transportation Services —Calgary, AB
- $25–$32 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
Shuttle Driver
Summit Fleet —Calgary, AB
- $15 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Disability insurance
- Dental care
Quick apply
Regional General Manager
Basecamp —Calgary, AB
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Dental care
- Vision care
Quick apply
11d
Customer Service Specialist (Facilitator)-Bilingual (FR/EN)
Paladin Airport Security Services —Calgary, AB
- $1 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
Restaurant General Manager (KFC Calgary - McLEOD)
Hi-Flyer Foods (Canada) Inc. o/a KFC and KFC/Taco Bell —Calgary, AB
- Full-time
- Bachelor's
- Associate's degree
- Cash handling
- Dental care
- Vision care
Quick apply
9d
Restaurant General Manager (KFC Calgary - Crowfoot)
Hi-Flyer Foods (Canada) Inc. o/a KFC and KFC/Taco Bell —Calgary, AB
- Full-time
- Bachelor's
- Associate's degree
- Cash handling
- Dental care
- Vision care
Quick apply
9d

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general manager, passenger transportation services jobs near calgary, ab

General Manager, Passenger Transportation Services

Care Accessible Transportation
Calgary, AB

Quick apply

Job details

Full-time
$110,000–$150,000 a year

Qualifications

Management
PMP
Process improvement
Business development
Project management
Presentation skills
AI
Business
Leadership
Communication skills

Full job description

General Manager, Transportation Services

Calgary, Alberta Posted: July 17, 2026 Salary Range: $110,000 - $150,000 CAD annually

About the Role

A growing paratransit service provider is seeking an experienced General Manager to lead day-to-day business for our paratransit service in Calgary. This is a senior, multidimensional role spanning operations leadership, labour relations, people management, and project delivery. The successful candidate will be a key partner to executive leadership, particularly given the company’s evolving unionized environment and an active roster of infrastructure and process improvement initiatives.

This role requires someone who can operate independently across three distinct disciplines:

1. operational excellence in specialized transit service delivery.

2. sound labour relations judgment.

3. disciplined project management execution.

Key Responsibilities

Operations Leadership

Oversee daily paratransit operations, including scheduling, dispatch, on-time performance (OTP), and fleet/vehicle allocation
Monitor and address driver performance issues, including OTP shortfalls, in a fair and consistent manner.
Ensure equitable distribution of vehicles (including hybrid fleet) across drivers and Routes
Supervise dispatch staff, including coaching on communication tone, professionalism, and documentation standards
Identify and close gaps in operational processes, such as end-of-shift reporting and review procedures

Labour Relations & People Management

Serve as a primary point of contact for labour relations matters, working closely with legal counsel on strategy, tone, and communication approach.
Interpret and apply the collective agreement; manage grievances through to resolution.
Support and help lead collective bargaining processes, including preparation, communication planning, and follow-through.
Manage discipline processes fairly and consistently, ensuring documentation meets legal and organizational standards.
Support workforce stability initiatives, including onboarding and retention strategies for drivers and dispatchers.
Navigate matters related to union certification and representation with sound judgment, in coordination with legal counsel.

Project Management

Lead and drive to completion capital and infrastructure projects (e.g., facility/building projects) on defined timelines.
Own implementation of new systems, tools, and SOPs (including AI-enabled process improvements), from planning through rollout and adoption.
Establish clear milestones, accountability structures, and status reporting for all active Projects.
Proactively surface risks, delays, and resourcing needs to leadership rather than allowing projects to stall

Business Development & Growth

Identify and lead initiatives to grow and strengthen the business, including new service opportunities, contract expansion, and operational efficiencies that support growth.
Bring forward proposals and business cases for growth initiatives, not just execute on direction from above.

Training

Own the training function for drivers, dispatchers, and operational staff — onboarding, ongoing skills development, and compliance training.
Build and maintain training materials and programs that support consistent service quality and reduce early-tenure attrition.

Customer Service & Stakeholder Relationships

Build and maintain strong, trust-based relationships with Calgary Transit Access and other key external stakeholders.
Champion service excellence and customer service standards across the operation.
Act as a primary relationship owner for external partners, representing the company professionally and proactively.

Succession & Continuity

Document processes, decisions, and institutional knowledge to support organizational continuity.
Build capacity within the operations team so that routine functions can be delegated appropriately.

Ownership & Independent Execution

Operate independently and take full ownership of the role, with minimal direct supervision thinking and acting like a business owner rather than waiting for direction.
Take initiative in identifying problems and driving improvements across all areas of the Operation.
Track and measure all operational KPIs on an ongoing basis, with a mandatory expectation of meeting and exceeding baseline KPI targets, not simply maintaining them.
Prepare strong, clear, and useful executive management reports on a regular basis to keep leadership informed without requiring leadership to chase for updates.
Prepare and present presentations to executive leadership and external stakeholders as required.

Qualifications

Required

5+ years of senior management experience within paratransit, specialized transit, or a closely related transportation service (ideally with Canadian municipal transit authorities).
Demonstrated experience in labour relations, ideally within a unionized or newly unionizing environment (collective agreement interpretation, grievance handling, bargaining support).
Proven project management experience, with a track record of taking projects from planning to completion on schedule.
Strong people management skills, including performance management, coaching, and discipline.
Excellent judgment and discretion in handling sensitive HR and labour matters
Strong written and verbal communication skills, adaptable across formal (email, legal correspondence) and informal (text/WhatsApp) channels.
Demonstrated ability to track, measure, and drive performance against KPIs, with a results-oriented mindset focused on exceeding targets rather than simply meeting them.
Confident presenting to executive leadership and external stakeholders, with strong presentation development and delivery skills.

Preferred

PMP or equivalent project management certification.
Experience working directly with legal counsel on labour relations strategy.
Familiarity with ATU or similar transit union structures.
Experience with SOP development and AI/technology-enabled process improvement initiatives.
Experience managing external stakeholder relationships, ideally with municipal transit authorities (e.g., Calgary Transit Access).
Track record of identifying and leading business growth initiatives.

What We’re Looking For

Above all, we’re looking for someone who takes ownership — someone who volunteers information and action rather than waiting to be prompted, follows through on commitments without requiring repeated check-ins, and treats operations, labour relations, business development, and stakeholder management as core to the role rather than as competing priorities. This person should be comfortable operating with a high degree of autonomy, exercising the judgment and initiative of someone who runs the operation as if it were their own business, and communicating upward through clear, regular executive reporting rather than needing to be asked for status updates.

Reporting Structure

Reports to executive leadership. Works closely with legal counsel on labour relations matters and coordinates across operations, dispatch, and driver teams.

We are an equal opportunity employer.

Pay: $110,000.00-$150,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

general manager, passenger transportation services jobs in calgary, ab

General Manager, Passenger Transportation Services

General Manager Calgary Thrift Shop

General Manager - Manufacturing Division

School Bus Driver (South)

Small School Bus Driver (Special Needs)(Part-Time)

General Manager

Experienced Retail Department Manager, General Merchandise - Northern Canada

General Manager

General Manager

Lead Mechanic - Calgary

General Manager – FFUN Motorsports Saskatoon

Director of Operations (Solar, Experienced)

Assistant General Manager

Guest Shuttle Driver

Class 2 School Bus Driver

Shuttle Driver

Regional General Manager

Customer Service Specialist (Facilitator)-Bilingual (FR/EN)

Restaurant General Manager (KFC Calgary - McLEOD)

Restaurant General Manager (KFC Calgary - Crowfoot)

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