Calgary, Ab Guest services manager Jobs – 236 Openings This Week

Resident Services Coordinator
Hines Real Estate —Calgary, AB
- $55,000–$65,000 a year
- Overtime
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
General Manager, Executive Dining & Events - Corporate Services (40253001)
Sodexo Canada Ltd —Calgary, AB
- $75,000–$85,000 a year
- Full-time
- Microsoft Office
- Computer skills
- Leadership
Quick apply
Manager of Table Games
Deerfoot Inn & Casino Inc —Calgary, AB
- Full-time
- Customer service
- Basic math
- Organizational skills
Quick apply
Sauna Master - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- $25.49 an hour
- Full-time
- Customer service
- Sanitation
- Hotel
- Store discount
- Wellness program
6d
Guest Communication Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Full-time
- Management
- Hotel
- Analysis skills
- Store discount
- Wellness program
6d
Shift Manager
Jersey Mike's c/o Redberry Inc —Calgary, AB
- $17 an hour
- Weekends as needed
- Serving
- Customer service
- Basic math
- Flexible schedule
Quick apply
Field Supervisor (Mandarin Speaking Oil& Gas)
Aeraden Energy Corp —Calgary, AB
- $60,000–$70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
General Manager
Borough Bar & Grill —Calgary, AB
- $75,000–$90,000 a year
- Full-time
- Bar
- Leadership
- Communication skills
- Dental care
Quick apply
General Manager
Browns Socialhouse Chestermere —Chestermere, AB
- From $55,000 a year
- Full-time
- English
- Bachelor's
- In-person
- Dental care
- Paid time off
Quick apply
Tim Hortons Senior Restaurant Manager in central and south Calgary
Tim Hortons —Calgary, AB
- Up to $80,000 a year
- Full-time
- Management
- Restaurant management
- Recruiting
- Disability insurance
- Dental care
Quick apply
Shift Manager
Taco Bell Via Redberry Restaurants —Calgary, AB
- $17 an hour
- Weekends as needed
- Serving
- Customer service
- Basic math
- Flexible schedule
Quick apply
Store Manager
Made by Marcus —Calgary, AB
- From $23 an hour
- Overtime
- Management
- Inventory management
- Customer service
- Store discount
Quick apply
EA/PA to Calgary-Based Professional and Family
Confidential —Calgary, AB
- $20–$25 an hour
- Part-time
- Hybrid work
- Social media management
- Microsoft Office
- Administrative experience
- Mileage reimbursement
Quick apply
6d
Hotel Reservations Manager
Deerfoot Inn and Casino —Calgary, AB
- From $23 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
Sous Chef (Relocate to Banff,AB)
Fairmont Banff Springs —Alberta
- $65,000–$70,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
2d
EA/PA to Calgary-Based Professional and Family
Confidential —Calgary, AB
- $20–$25 an hour
- Part-time
- Hybrid work
- Social media management
- Microsoft Office
- Administrative experience
- Mileage reimbursement
Quick apply
23h
Table Games Dealer
Ace Casinos —Calgary, AB
- $15.00–$18.55 an hour
- Weekends as needed
- English
- High school diploma or GED
- Bachelor's
- Dental care
- Paid time off
Quick apply
9d
Assistant General Manager
Alva —Calgary, AB
- $67,500–$80,000 a year
- Full-time
- Leadership
- Restaurant experience
- Communication skills
- Dental care
- Paid time off
Quick apply
Restaurant Store Manager
OPA! of Greece - West Springs Landing —Calgary, AB
- $50,000–$60,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
- Paid time off
- Flexible schedule
Quick apply
13d
Front Desk Manager - Relocate to Waterton Park AB
Waterton Glacier Suites —Calgary, AB
- $4,500–$5,000 a month
- Temporary
- CPR Certification
- Hotel
- First Aid Certification
Quick apply

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guest services manager jobs near calgary, ab

Resident Services Coordinator

Hines Real Estate -
Calgary, AB

Quick apply

Job details

Full-time
$55,000–$65,000 a year

Qualifications

Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
High school diploma or GED
Guest services
Restaurant experience

Full job description

*This position is full-time, in-person Monday-Friday 9:00am-6:00pm*

*Pay Range is $55,000-$65,000 with benefits and room for training & advancement*

As a Resident Services Coordinator with Hines, you will play an integral role in demonstrating a 5-star resident and guest service experience in every interaction. You will exemplify extraordinary customer service skills as you provide prompt responses and showcase your vast knowledge of local entertainment and restaurant venues. Your possessing of in-depth familiarity of the local businesses will be vital to your success. Reporting to the Property Manager, the Resident Services Coordinator is insightful, helpful, and understands the value of good service. Responsibilities include, but are not limited to:

Handles and resolves customer complaints. If unable to resolve independently, acts as a liaison with Management team to resolve inquiries/complaints
Responds within 24 hours to residents’ requests via telephone, email, or postal mail
Follows up with Residents within 24-hours to ensure the inquiry/complaint has been resolved satisfactorily
Prepares a weekly summary report detailing each resident contact and plan to increase resident satisfaction
Responsible for greeting prospects, guests, and visitors as they arrive to our community
Provide a personalized experience, with emphasis on care and convenience for our future and current residents
Engage with residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled
Respond to resident complaints and concerns in a timely and professional manner, making sure every situation handled ends with gratification
Act as the communication center providing residents community happenings daily, weekly, or monthly via the computer portal and postings
Plan, promote and deliver resident events and activities ensuring resident’s find value outside the walls of their apartment home
Identify, communicate, and implement opportunities to improve resident experience and service
Completes application approval checklist in concert with leasing team
Tracks submitted applications for required approvals and documentation
Supports Hines culture and encourages an empowering environment to achieve top prospect survey results and social media reviews
Handle overflow scheduled tours by phone and email in a digital consultation approach. Provide information regarding the community, as well as services offered
Follows up on active prospects as required, including calls, emails; provides relevant information such as a quote
Assists maintenance team with coordination of preventative maintenance schedules, planning and notifications
Supervises certain contract obligations such as janitorial, window washing, elevator maintenance, security, valet, etc.
Carries out other duties as assigned by Property Manager

Qualifications

Minimum Requirements include:

High school diploma or equivalent from an accredited institution required
Some college credits desired
Two or more years’ experience in receiving and resolving customer service concerns/disputes
Must have excellent customer service experience; Hospitality experience a plus
Ability to effectively communicate both written and verbal
Ability to work independently without direct supervision
Must have knowledge of operations software used at the property level; Outlook, Internet software, Office 365, including Excel and Word
Ability to meet attendance and punctuality requirements
Ability to visually inspect building, including the garage and roof areas
Ability to climb up and down stairs for inspections and emergency procedure practice or implementation
Ability to physically withstand long working hours
Ability to detect emergency alarms - auditory and/or visual
Ability to use olfactory, auditory, and visual senses
Able to work weekends and overtime as job requires

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care

Experience:

Customer service: 4 years (required)
Residential or Hospitality : 1 year (required)

Location:

Calgary, AB T2G 0G3 (required)

Work Location: In person

Quick apply

Refine Your Search

guest services manager jobs in calgary, ab

Resident Services Coordinator

General Manager, Executive Dining & Events - Corporate Services (40253001)

Manager of Table Games

Sauna Master - Based in Lake Louise

Guest Communication Manager - Based in Lake Louise

Shift Manager

Field Supervisor (Mandarin Speaking Oil& Gas)

General Manager

General Manager

Tim Hortons Senior Restaurant Manager in central and south Calgary

Shift Manager

Store Manager

EA/PA to Calgary-Based Professional and Family

Hotel Reservations Manager

Sous Chef (Relocate to Banff,AB)

EA/PA to Calgary-Based Professional and Family

Table Games Dealer

Assistant General Manager

Restaurant Store Manager

Front Desk Manager - Relocate to Waterton Park AB

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