Calgary, Ab Manager, critical infrastructure operations, na Jobs – 2960 Openings This Week

General Manager - Operations
Total Communication Services Inc. —Calgary, AB
- $120,000 a year
- Full-time
- Management
- English
- High school diploma or GED
- Dental care
Quick apply
Technical Co-Founder / Lead Developer (Equity & Investment Opportunity)
Flower Chix —Calgary, AB
- $46,679.38–$160,700.42 a year
- Part-time
- Hybrid work
- Databases
- SQL
- APIs
- Profit sharing
- Employee stock purchase plan
Quick apply
11d
Regional Operations Manager
La Marina —Calgary, AB
- $10,500–$13,600 a month
- Full-time
- Sales
- Business development
- Supervising experience
Quick apply
2d
Manager, Organization & Work Transformation, Strategic & Technology Change
Deloitte —Calgary, AB
- $90,000–$175,000 a year
- Hybrid work
- Microsoft Powerpoint
- Project management
- Team management
operations general manager
PCS Property Services Ltd. —Calgary, AB
- $46.65 an hour
- Full-time
- English
- Travel
- Communication skills
Service Line Manager, Demolition, Decommissioning & Abandonment
FLINT Corp. —Calgary, AB
- Full-time
- Engineering
- Bachelor's
- Leadership
Survey Project Manager - Fort McMurray
LN Land Development Technologies —Calgary, AB
- $65–$70 an hour
- Full-time
- Supervising experience
- First Aid Certification
- No university degree
- Relocation assistance
Electrical Project Manager
Suntech Electric and Controls Ltd. —Calgary, AB
- From $90,000 a year
- Full-time
- Management
- Engineering
- English
- Dental care
- Paid time off
Quick apply
Senior Technical Support Manager – Agricultural Equipment(Deutz‑Fahr Dealer Network)
MRG Canada inc. —Calgary, AB
- $90,000–$120,000 a year
- Full-time
- Hybrid work
- English
- Travel
- In-person
Quick apply
Site Supervisor - ICI and Retail Construction (Edmonton Vacancy)
Terlin Construction Ltd. —Calgary, AB
- $110,000–$130,000 a year
- Full-time
- Carpentry
- Supervising experience
- First Aid Certification
- Profit sharing
- Dental care
Quick apply
14d
Veterinary Technologist Team Lead
Trinity Hills 24 Hour Pet Hospital —Calgary, AB
- $40–$41 an hour
- Full-time
- Management
- Laboratory experience
- English
- Store discount
- Disability insurance
Quick apply
Electrical Estimator/Project Manager
Davco Power —Calgary, AB
- $100,000–$115,000 a year
- Full-time
- Microsoft Excel
- Electrical experience
- Construction
- Dental care
- Paid time off
Quick apply
6d
Journeyperson Heavy Duty Mechanic Shop Lead (HET)
Movac Mobile Vacuum Services Ltd./ Movac Heavy Duty —Calgary, AB
- Full-time
- Schematics
- Mechanic experience
- Maintenance
- Dental care
- Paid time off
Quick apply
PPF Paint Protection Film Installer Team Leader
Ultimate Auto Protection Inc. —Calgary, AB
- $27–$40 an hour
- Full-time
- English
- Supervising experience
- In-person
- Profit sharing
- Disability insurance
Quick apply
Senior Account Manager, Grounds Management
Park Landscaping —Calgary, AB
- Weekends as needed
- ERP systems
- Travel
- Business
- Dental care
Quick apply
7d
Facilities Operations Manager - Condominium Corporation
Sierras of Tuscany Condominium Corporation - CCN 0012394 —Calgary, AB
- $77,853–$102,149 a year
- Full-time
- Maintenance
- Plumbing
- HVAC
Quick apply
Division Manager - Plumbing
WM SCHMIDT MECHANICAL CONTRACTORS —Calgary, AB
- $110,000–$200,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
1d
Business Development Manager, Real Estate Finance
Peoples Trust Company —Calgary, AB
- $135,000–$145,000 a year
- Monday to Friday
- Hybrid work
- Sales
- Master's degree
- Bachelor's
- Profit sharing
- Paid time off
Construction Project Manager – Multi-Family Residential
Goodform —Calgary, AB
- From $150,000 a year
- Full-time
- Continuous improvement
- Construction
- Budgeting
- Dental care
- Vision care
Quick apply
Senior Project Manager
DESA GLASS —Calgary, AB
- Full-time
- PMP
- Engineering
- Microsoft Office
- Dental care
- Employee assistance program
Quick apply
6d

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manager, critical infrastructure operations, na jobs near calgary, ab

General Manager - Operations

Total Communication Services Inc.
Calgary, AB

Quick apply

Job details

Permanent | Full-time
$120,000 a year

Qualifications

ConnectWise
Management
English
High school diploma or GED
Continuous improvement
Leadership
Communication skills

Full job description

About TotalComm

TotalComm is a proudly Canadian, Indigenous owned managed technology company serving businesses nationwide since 1996. We deliver voice, connectivity, structured cabling, and physical security solutions with a strong focus on relationships, service quality, and long-term partnerships.

We are entering a stage of rapid growth, and we’re investing in leadership to ensure our operations, teams, and customer experience scale the right way.

Role Overview

The General Manager is a newly created leadership role responsible for the overall performance, alignment, and operational maturity of TotalComm’s Sales, Customer Care, and Support teams.

Reporting directly to ownership, the General Manager is a leader of people, process, and execution, translating business plans into daily action, strengthening collaboration across teams, and ensuring the organization is positioned to support rapid, sustainable growth.

This is a leader-only role, focused on enabling teams to succeed through clarity, accountability, and strong leadership. Technical fluency is an asset, but success in this role is driven by people leadership, operational discipline, and execution excellence.

Key Responsibilities

Leadership & Culture

Serve as the primary people leader for Sales, Customer Care, and Support teams.
Build a people-first, high-accountability culture rooted in trust, clarity, and collaboration.
Coach, mentor, and support managers and team members to reach their full potential.
Set clear expectations and maintain consistent performance management.
Drive team engagement, alignment, and ownership through visible, hands-on leadership.

Operational Execution & Business Management

Translate ownership direction and business plans into clear, executable priorities.
Own day-to-day operations across customer-facing and revenue-generating teams.
Identify gaps, inefficiencies, or friction and implement practical process improvements.
Act as the escalation point for complex internal or customer issues.
Ensure the organization operates smoothly, efficiently, and consistently.

Sales Leadership & Enablement

Lead and support the sales team to achieve revenue and growth targets.
Ensure consistent use of a structured, repeatable sales process.
Maintain visibility and accountability around pipeline health and forecasting.
Strengthen collaboration between Sales, Customer Care, and Support to ensure seamless customer transitions.

Customer Experience & Support Oversight

Champion a customer-first mindset across all teams.
Ensure support and customer care teams deliver timely, high-quality service.
Monitor service performance, response times, and customer experience metrics.
Drive continuous improvement in service delivery and customer communication.

Process, Systems & Accountability

Create, document, and enforce standard operating procedures.
Track KPIs and operational metrics to support performance and decision-making.
Build structure and discipline without unnecessary complexity.
Support scalability by ensuring processes are repeatable, clear, and resilient.

Qualifications & Experience

5+ years of leadership experience in operations, general management, or multi-team leadership roles.
Proven success leading both sales and service-oriented teams.
Strong people leadership skills with a coaching and development mindset.
Experience improving operational maturity in a growing organization.
Comfort operating between strategy and execution.
Technically fluent; telecom or technology experience is an asset.
Excellent communication, organization, and follow-through.
Experience with CRM/PSA platforms such as ConnectWise is beneficial.
Willingness to travel occasionally within Canada to support distributed teams.

What Success Looks Like

Teams are aligned, engaged, and accountable.
Growth is supported by strong execution and operational discipline.
Sales, Customer Care, and Support function as one cohesive organization.
Customers experience consistent, high-quality service.
Ownership can focus on strategy, confident that execution is handled.
The business scales without sacrificing culture or customer experience.

Pay: $120,000.00 per year

Benefits:

Dental care
On-site parking

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

Given the leadership scope and growth objectives of this General Manager position, what are your annual salary expectations to take on this level of responsibility?

Education:

Secondary School (preferred)

Experience:

Management: 5 years (required)

Language:

Fluent English (required)

Location:

Calgary, AB (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

manager, critical infrastructure operations, na jobs in calgary, ab

General Manager - Operations

Technical Co-Founder / Lead Developer (Equity & Investment Opportunity)

Regional Operations Manager

Manager, Organization & Work Transformation, Strategic & Technology Change

operations general manager

Service Line Manager, Demolition, Decommissioning & Abandonment

Survey Project Manager - Fort McMurray

Electrical Project Manager

Senior Technical Support Manager – Agricultural Equipment(Deutz‑Fahr Dealer Network)

Site Supervisor - ICI and Retail Construction (Edmonton Vacancy)

Veterinary Technologist Team Lead

Electrical Estimator/Project Manager

Journeyperson Heavy Duty Mechanic Shop Lead (HET)

PPF Paint Protection Film Installer Team Leader

Senior Account Manager, Grounds Management

Facilities Operations Manager - Condominium Corporation

Division Manager - Plumbing

Business Development Manager, Real Estate Finance

Construction Project Manager – Multi-Family Residential

Senior Project Manager

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