Calgary, Ab Retail operations supervisor Jobs – 171 Openings This Week

Service Excellence Manager
The Glencoe Golf and Country Club —Calgary, AB
- Weekends as needed
- Hospitality
- Microsoft Excel
- Hotel
- Store discount
- Wellness program
Quick apply
13d
Bilingual Vehicle Maintenance Technician
Jim Pattison Lease —Calgary, AB
- Full-time
- Bilingual
- Computer science
- Mechanic experience
- Store discount
- Disability insurance
Quick apply
Class 1 Relief Driver/Warehouse Worker - Day Shift
Bunzl Canada —Calgary, AB
- $24 an hour
- Overtime
- Forklift
- High school diploma or GED
- Driving
Quick apply
Bakery Decorator (Deer Valley)
Calgary Co-Op —Calgary, AB
- High school diploma or GED
- Supervising experience
- Bakery
Construction Site Supervisor
Hi-Flyer Food (Canada) Inc. o/a KFC and KFC/Taco Bell —Calgary, AB
- $40 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
Experienced Retail Department Manager, General Merchandise - Northern Canada
Northern / NorthMart —Alberta
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Experienced Retail Department Manager, Convenience - Northern Canada
Northern / NorthMart —Alberta
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Experienced Retail Department Manager, Grocery - Northern Canada
Northern / NorthMart —Alberta
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Experienced Retail Department Manager, Produce - Northern Canada
Northern / NorthMart —Alberta
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Retail Warehouse Supervisor
Savers/Value Village —Calgary, AB
- Full-time
- Forklift
- Microsoft Office
- High school diploma or GED
- Paid time off
Quick apply
8d
Packaging Assistant
Meta Brewing Corp —Calgary, AB
- $15–$17 an hour
- Full-time
- Heavy lifting
- Forklift
- In-person
Quick apply
Experienced Retail Department Manager, Meat - Northern Canada
Northern / NorthMart —Alberta
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Shipper/Receiver
PEAK PRODUCTS MANUFACTURING —Calgary, AB
- From $23.50 an hour
- Temporary
- Forklift
- Designated paid holidays
- Dental care
Quick apply
Heavy Equipment Technician (Temporary)
ATCO Gas and Pipelines —Calgary, AB
- From $54.31 an hour
- Full-time
- Computer skills
- Communication skills
2d
Operations Supervisor
The Brick —Calgary, AB
- Weekends as needed
- Sales
- Customer service
- High school diploma or GED
- Dental care
Production Worker
PEAK PRODUCTS MANUFACTURING —Calgary, AB
- From $23.50 an hour
- Overtime
- Forklift
- Designated paid holidays
- Dental care
Quick apply
Global Reservations Supervisor
Pursuit Collection —Calgary, AB
- Weekends as needed
- Hybrid work
- Hospitality
- Hotel
- Continuous improvement
Warehouse Worker - Evening shift
Bunzl Canada —Calgary, AB
- $22 an hour
- Overtime
- Forklift
- High school diploma or GED
- Warehouse experience
Quick apply
Retail Operations Supervisor
Staples —Calgary, AB
- Full-time
- Sales
- Customer service
- Supervising experience
- Dental care
3d
Floor Team Supervisor
The Big Box - Family Entertainment Hub —Calgary, AB
- $17–$19 an hour
- Full-time
- Sales
- Inventory management
- Customer service
- Store discount
- Dental care
Quick apply
11d

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retail operations supervisor jobs near calgary, ab

Service Excellence Manager

The Glencoe Golf and Country Club -
Calgary, AB

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Job details

Permanent | Full-time
13 days ago

Qualifications

Luxury retail sales
Hospitality
Microsoft Excel
Post-secondary education
Presentation skills
Hospitality Management
Business
Leadership

Full job description

Company Overview

The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create life long memories with family and friends.

If you are genuinely passionate about our vision to be our members’ second home, providing excellence in all that we do, have a proven track record for creating exceptional experiences through your interactions and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

We are seeking an energetic, relationship-driven, and passionate Service Excellence Manager to join our Senior Leadership Team at the Club.

This is not a traditional training role. We are looking for a culture builder and leadership coach who can help create a common understanding of what exceptional hospitality looks like at The Glencoe. Through influence, coaching, collaboration, and leadership rather than direct authority, the successful candidate will equip leaders to build, recognize, reinforce, and sustain service standards that elevate both the employee and member experience across our organization.

As the Service Excellence Manager, you will develop and implement service standards, coaching frameworks, training programs, recognition initiatives, service recovery practices, and measurement systems that elevate both the employee and member experience across all areas of the organization. Working closely with the Senior Leadership Team, department leaders, and Human Resources, you will help ensure that every interaction reflects the Club’s mission, vision, and values.

Responsibilities:

Develop and sustain a Club-wide service excellence framework that defines and promotes exceptional hospitality standards across all Clubs and departments.
Design and deliver service excellence initiatives that enhance member experience, employee professionalism, and engagement
Establish service standards, recovery processes, and coaching tools that empower leaders and employees to consistently resolve service issues and exceed expectations
Coach and develop supervisors and managers in service leadership, communication, accountability, recognition, and employee engagement
Spearhead leadership development programs and partner with HR to integrate service expectations into onboarding, training, performance management, and team communications
Create and manage programs that recognize, celebrate, and share examples of outstanding service and desired cultural behaviours
Maintain a visible presence throughout Club operations, building relationships with members and employees while identifying opportunities to improve service delivery
Develop and monitor KPIs, dashboards, audits, feedback, and reporting processes to measure member experience, track performance, and drive continuous improvement

Qualifications:

Completed post-secondary education (Degree/Diploma) in Hospitality, Business, Leadership, Adult Education, or a related field
Minimum seven (7) years of progressive leadership experience within hospitality, luxury service, premium retail, private clubs, restaurants, hotels, or other service-focused environments
Demonstrated success creating, implementing, strengthening, or sustaining high-performing service cultures.
Proven experience coaching supervisors, managers, and emerging leaders to build organization-wide competencies/capabilities and proactively manage change
Exceptional facilitation, communication, presentation, and relationship-building skills.
Demonstrated ability to influence organizational change without direct authority
Experience developing service standards, service recovery programs, leadership development initiatives, or customer experience frameworks
Strong emotional intelligence, interpersonal awareness, and coaching capability matched with relentless passion, enthusiasm, and contagious energy
Private club experience is considered an asset but is not required

Why choose us:

An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
Numerous opportunities for personal and professional growth including training and development
Delicious, fulsome employee meals prepared daily
Employee referral program that rewards the additional talent you bring
Numerous employee recognition programs to reward you for your incredible efforts
Comprehensive health and dental benefits available for you and your family
An Employee/Employer contributed to RRSP plan

Additional Details:

This is a full-time salaried position that reports to the Chief Executive Officer. The successful candidate may be required to work a variety of shifts including weekdays, evenings, weekends and holidays, so a flexible schedule is required.

Additional information about The Glencoe Club and offerings can be found on our website: www.glencoe.org or at www.glencoejobs.org.

The successful applicant will be required to complete a background check as well as Respect in the Workplace and Respect in Sport online certifications prior to commencing employment.

Qualified applicants are invited to submit their cover letter and resume to [email protected] by Sunday, July 12th.

We thank all applicants for their interest in working for the Glencoe, although only short-listed candidates will be contacted directly.

#GC

Benefits:

Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Store discount
Wellness program

Work Location: In person

Quick apply

Refine Your Search

retail operations supervisor jobs in calgary, ab

Service Excellence Manager

Bilingual Vehicle Maintenance Technician

Class 1 Relief Driver/Warehouse Worker - Day Shift

Bakery Decorator (Deer Valley)

Construction Site Supervisor

Experienced Retail Department Manager, General Merchandise - Northern Canada

Experienced Retail Department Manager, Convenience - Northern Canada

Experienced Retail Department Manager, Grocery - Northern Canada

Experienced Retail Department Manager, Produce - Northern Canada

Retail Warehouse Supervisor

Packaging Assistant

Experienced Retail Department Manager, Meat - Northern Canada

Shipper/Receiver

Heavy Equipment Technician (Temporary)

Operations Supervisor

Production Worker

Global Reservations Supervisor

Warehouse Worker - Evening shift

Retail Operations Supervisor

Floor Team Supervisor

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