Are you a highly skilled building operations professional with deep technical expertise in HVAC, mechanical, electrical, and life-safety systems? Are you known for your ability to troubleshoot complex issues, mentor others, and maintain safe, compliant, and efficient building operations? Do you thrive in a hands-on, fast-paced environment and take pride in delivering excellent tenant service? If so, we want you on our team!
University of Calgary Properties Group Ltd. (UCPG) is seeking a Senior Building Operator to join our Operations team. Reporting to the Manager, Operations, this lead technical role is responsible for the safe, compliant, and efficient operation and maintenance of building systems across UCPG’s mixed-use retail and office portfolio. The Senior Building Operator serves as the first point of escalation for complex operational issues, provides informal leadership to Building Operators, and supports contractor coordination, safety compliance, and continuous improvement initiatives.
WHAT YOU’LL BE DOING
In this role, you will play a critical part in ensuring reliable building performance, tenant comfort, and regulatory compliance across the portfolio. You will combine hands-on technical work with leadership, coaching, and coordination responsibilities.
Primary responsibilities include:
· Act as the technical liaison between building operators and management on high-impact maintenance, safety, and operational matters
· Lead daily mechanical checks and detailed building inspections, identifying deficiencies and ensuring timely resolution
· Perform advanced troubleshooting, diagnostics, and repairs on HVAC, mechanical, plumbing, electrical, and life-safety systems
· Monitor and manage Building Automation/Management Systems (BAS/BMS), responding to alarms and optimizing system performance
· Coordinate and maintain preventative maintenance programs and work order documentation using Yardi
· Serve as the first point of technical escalation for complex tenant service requests and critical system issues
· Perform and document building rounds, including water treatment testing for boilers, cooling towers, and domestic water systems
· Coordinate life-safety inspections, testing, corrective actions, and compliance documentation
· Provide coaching, technical guidance, and informal training to Building Operators
· Oversee on-site contractor activities, ensuring safety, quality, and adherence to scope of work
· Gather contractor quotes, support RFP processes, and provide technical recommendations
· Participate in on-call rotation, emergency response, incident management, and emergency preparedness drills
· Identify and recommend system improvements, energy-efficiency initiatives, and SOP updates
· Promote and reinforce health, safety, and regulatory compliance; participate on the Health & Safety Committee
· Other duties and projects as assigned in support of building operations
WHAT YOU BRING
The successful candidate will possess the following qualifications and skills:
Education and Certifications:
· Valid 4th Class Power Engineering Certificate preferred. Minimum requirement of a valid 5th Class Power Engineering Certificate or equivalent experience and/or certification aligned with operational requirements
Experience:
· Minimum seven (7) years of progressive experience in building operations or related technical roles
· Advanced technical expertise in HVAC, mechanical, plumbing, electrical, and life-safety systems
· Strong proficiency with BAS and preventative maintenance systems (e.g., Siemens Desigo, JCI Metasys, Trane, Yardi)
· Experience with water treatment testing and chemical handling
· Demonstrated ability to mentor and support building operators
· Solid understanding of OH&S regulations, hazard identification, and incident response
· Proven ability to remain calm, decisive, and effective during emergencies
Skills & Attributes:
· Strong diagnostic, problem-solving, and decision-making skills
· Excellent documentation, reporting, and organizational skills
· Strong leadership, communication and customer service skills when interacting with tenants, contractors, and colleagues
· High level of initiative, accountability, and attention to detail
· Commitment to safety, service excellence, tenant satisfaction, and continuous improvement
WHY UCPG?
· A supportive and collaborative work environment with a dynamic culture that balances fun, dedication, passion, and professionalism.
· Opportunities for professional development.
· Involvement in innovative and impactful projects, such as the University District (U/D) and University Innovation Quarter (UIQ).
· Exciting team-building activities that promote a strong sense of community and collaboration.
· Competitive leave policies, including vacation days, additional time off around holidays, and wellness days.
· Competitive salary and comprehensive benefits package, including:
o Employee and Family Assistance Plan
o Life, AD&D and Disability Insurance
o Critical Illness
o RRSP Employer Matching
o Flex Health Care/Wellness Spending Account
o 24/7/365 Telemedicine/Virtual Health Care
o Digital Pharmacy
o Health, Dental and Vision Coverage.
WHO WE ARE
UCPG is an independent real estate development company established by the University of Calgary. UCPG currently leads the planning and development of two of Calgary’s most exciting urban developments in northwest Calgary:
- University District (U/D): A nationally recognized, award-winning, 200-acre mixed-use urban community offering residential, retail, and office opportunities, with ample green spaces for modern urban living.
- University Innovation Quarter (UIQ): UIQ is an existing 76-acre ecosystem positioned as a district for world-class research, innovation, and development, with significant potential for growth and diversification in northwest Calgary.
UCPG, on behalf of the University of Calgary, combines a strong vision, ambitious goals, and a commitment to its community partners to create amazing places where people can thrive.
Our Vision
A leader in creating amazing places and the trusted developer for the University of Calgary.
Our Mission
To create a legacy for the University of Calgary through sustainable real estate development.
Our Values
GOOD NEIGHBOURS. It starts with listening.
We do what we say we’re going to do.
WELCOMING. People come first.
We treat everyone with respect, ensuring a supportive and considerate environment for all.
IMAGINATIVE. Creating tomorrow.
We embrace bold new ideas to build community.
ESTABLISHING ROOTS. It’s in our DNA.
We believe in nurturing growth and building a strong foundation in everything we do.
The deadline to apply is July 13, 2026.
Note: Only applicants selected for interviews will be contacted. We thank all applicants in advance for your interest in joining UCPG
UCPG is committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We promote an environment that celebrates the unique perspectives and contributions of every individual. We believe that diversity of thought and background drives innovation and creativity, and we are dedicated to creating a culture that is welcoming and supportive for all.
For more information about UCPG, U/D, or UIQ, visit our website at https://ucpg.ca/
Job Types: Full-time, Permanent
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Application question(s):
- What Power Engineering Class Ticket do you currently hold?
Work Location: In person
