calgary ab business process analyst Jobs – 73 Openings This Week

Business Analyst – IAM & Enterprise Technology Unification
Cadre —Calgary, AB
- Azure
- Analysis skills
Technical Business Analyst
Boardwalk —Calgary, AB
- Temporary
- Hybrid work
- Analysis skills
- Bachelor's
- SharePoint
- Dental care
- Life insurance
Quick apply
Project Controls Reporting Analyst (Calgary or Edmonton, AB) - Hybrid
Enbridge Contingent Talent Community —Calgary, AB
- Contract
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Quick apply
Enterprise & Operational Systems Analyst
Greenfire Resources Employment Corporation —Calgary, AB
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick apply
Reporting & Systems Analyst
Strike Group —Calgary, AB
- Microsoft Excel
- ERP systems
- Databases
Quick apply
Strategic Analyst, Emerging Technology
BMO Financial Group —Calgary, AB
- $61,600–$113,900 a year
- Full-time
- Financial services
- AI
- Tuition reimbursement
- Life insurance
CRM Technical Business Analyst
Canadian Cancer Society —Calgary, AB
- $65,000–$75,000 a year
- Full-time
- Hybrid work
- Bilingual
- Azure
- Salesforce
Quick apply
5d
Business Analyst, Asset Integrity
Precision Drilling Corporation —Calgary, AB
- Microsoft Excel
- Research
- Microsoft Office
- Paid time off
14d
business operations analyst
LOGO CARGO —Calgary, AB
- $46.70 an hour
- Full-time
- English
- Bachelor's
- Dental care
- Vision care
Business Analyst
City of Calgary —Calgary, AB
- $46.21–$61.78 an hour
- Temporary
- Computer Science
- Engineering
- Presentation skills
12d
Business Technology Analyst
City of Calgary —Calgary, AB
- $44.01–$58.82 an hour
- Full-time
- Project management
- Business
- Communication skills
5d
Business Analyst - People Systems
WestJet —Calgary, AB
- Full-time
- DevOps
- SQL
- Bachelor's
Quick apply
5d
Business Analyst, Innovation
MNP —Calgary, AB
- Analysis skills
- Bachelor's
- AI
6d
business systems analyst
Focus Business Solutions —Calgary, AB
- $48.08 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
9d
Business Analyst
MNP —Calgary, AB
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Analyst
All-Fab Building Components LP —Balzac, AB
- Microsoft Office
- SQL
- Analysis skills
- Disability insurance
- Dental care
Quick apply
Healthcare Business Analyst
ARC Business Solutions —Calgary, AB
- Full-time
- Master's degree
- Bachelor's
- Agile
- Profit sharing
Quick apply
IT Business Analyst
iA Groupe financier / iA Financial Group —Calgary, AB
- From $58,000 a year
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
Senior Business Analyst
Critical Mass —Calgary, AB
- $110,000–$120,000 a year
- Contract
- Remote
- Analysis skills
- Presentation skills
- Bachelor's
5h
Analyst, Application Systems & Data - Hybrid
Alberta Energy Regulator —Calgary, AB
- $80,580–$94,800 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's
14d

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business process analyst jobs near calgary ab

Business Analyst – IAM & Enterprise Technology Unification

Cadre -
Calgary, AB

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Job details

Qualifications

Authentication
SSO
Azure
Change management
Analysis skills
Remote access software
Sailpoint
ServiceNow
Requirements gathering
Citrix
Identity & access management

Full job description

Job Function:

Location:

Calgary

Position Summary:
We are looking for an experienced Business Analyst to support two enterprise integration initiatives: Identity & Access Management (IAM) and Enterprise Technology Unification (ITSM/Helpdesk & IT Operations). The role will be split evenly between both projects, requiring strong analytical skills, process documentation expertise, and the ability to work across diverse stakeholder groups. The Business Analyst will play a critical role in gathering requirements, mapping processes, and supporting the delivery of unified identity, access, and service management capabilities across merging organizations.

Key Responsibilities:
Identity & Access Management (IAM) – 50%

Gather and analyze requirements for consolidating dual M365 user accounts into a single identity model.
Document interim and end-state access requirements to support business needs.
Define access patterns that leverage a single M365 IdP for authentication and authorization.
Develop and maintain user personas, mapping users to access needs across both client ecosystems.
Identify system accesses required for ongoing operations and those eligible for decommissioning.
Support planning and execution of cutover to single IdP access patterns.
Assist in decommissioning of Citrix and Azure Virtual Desktop solutions.
Ensure IAM governance alignment with tools such as SailPoint.

Enterprise Technology Unification (ITSM & Helpdesk) – 50%

Partner with stakeholders to gather requirements for consolidating Service Desk and IT Operations Center (ITOC) into unified processes.
Document current-state and future-state workflows, focusing on end-user experience, Solution Bar support, and IT service delivery.
Support discovery and planning to unify ITSM processes in ServiceNow, Asset Management, and related systems.
Contribute to the definition and implementation of ServiceNow changes to incorporate both client organizations.
Review and document contract adjustments required for service desk and operational support vendors.
Assist in developing a communication strategy for all end users, including service changes and effective dates.
Support design and delivery of training for IT Ops Center and Service Desk vendors.
Coordinate with IAM project teams to identify and resolve dependencies across ITSM and IAM solutions.

Deliverables & Focus Areas:

Documented requirements, process maps, and user stories for IAM and ITSM unification.
Persona-based access models and system access maps.
Unified IT Service Desk and IT Ops Center process documentation.
Migration and cutover support for IAM (single identity) and ITSM (single service desk).
Communication and training deliverables to support end-user adoption.

Technology Exposure:

IAM: M365 IdP, Citrix, Azure Remote Desktop, SailPoint
ITSM & IT Operations: ServiceNow, Asset Management, Solution Bar

Qualifications:

Proven experience as a Business Analyst in large-scale IAM and/or ITSM transformation projects.
Strong understanding of identity management, access governance, and single sign-on models.
Familiarity with M365 IdP, Citrix, Azure Virtual Desktop, and SailPoint.
Hands-on experience with ServiceNow ITSM (CMDB, Incident, Problem, Change, Request, Knowledge, Asset Management).
Excellent requirements gathering, process documentation, and stakeholder facilitation skills.
Ability to support training, communications, and organizational change management.
Strong problem-solving skills with the ability to balance short-term tactical needs and long-term strategic goals.

Cadre is committed to providing equitable treatment and equal opportunity to all individuals. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all those who apply; however, only those candidates selected for interviews will be contacted.

INDONA

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Refine Your Search

business process analyst jobs in calgary ab

Business Analyst – IAM & Enterprise Technology Unification

Technical Business Analyst

Project Controls Reporting Analyst (Calgary or Edmonton, AB) - Hybrid

Enterprise & Operational Systems Analyst

Reporting & Systems Analyst

Strategic Analyst, Emerging Technology

CRM Technical Business Analyst

Business Analyst, Asset Integrity

business operations analyst

Business Analyst

Business Technology Analyst

Business Analyst - People Systems

Business Analyst, Innovation

business systems analyst

Business Analyst

Business Analyst

Healthcare Business Analyst

IT Business Analyst

Senior Business Analyst

Analyst, Application Systems & Data - Hybrid

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