Calgary Ab Call center part time Jobs – 14 Openings This Week

Customer Service Representative- Canadian Resident
Aspira —Calgary, AB
- $17.75 an hour
- Part-time
- Remote
- Customer service
- Microsoft Office
- Communication skills
Quick apply
7d
Tier 1 - Customer Experience Representative Part Time
Moby —Calgary, AB
- Part-time
- Remote
- High school diploma or GED
- In-person
- AI
- Paid time off
- Work from home
Quick apply
2d
Global Service Desk (GSD) Analyst - Part Time
Long View Systems —Calgary, AB
- $22 an hour
- Temporary
- Hybrid work
- Customer service
- Communication skills
5h
B2B Energy Consultant – Commercial Sales (Calgary)
Evolution Merchant Solutions —Calgary, AB
- $60,000–$120,000 a year
- Part-time
- Remote
- Sales
- Communication skills
Quick apply
Administrative Support II
Alberta Health Services —Calgary, AB
- $24.28–$29.51 an hour
- Temporary
- Customer service
- English
- Research
5d
Administrative Support IV
Alberta Health Services —Calgary, AB
- $28.49–$34.62 an hour
- Temporary
- Customer service
- English
- Research
2d
Resource Specialist - Headquarters - Casual On Call
Commissionaires —Calgary, AB
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
Broker Billing Specialist
Wawanesa —Calgary, AB
- $55,000 a year
- Part-time
- Hybrid work
- Bilingual
- Customer service
- English
9d

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Front Desk and Customer Care
Zflix Telecom —Markham, ON
Reasonable typing speed for data entry. *. Good phone manner in talking to customers. *. Call center experience an asset. *. Good at handling multi-tasks. *.
From $18 an hour
Quick apply
6h
Full-Time / Part-Time Customer Service Representative
The A team appliance repair —Concord, ON
Answer inbound customer calls and emails. Comfortable handling a high volume of phone calls daily. Able to communicate professionally with both customers and…
$18–$22 an hour
Quick apply

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Customer Service Representative- Canadian Resident

Aspira -
Calgary, AB

Quick apply

Job details

Part-time
$17.75 an hour
7 days ago

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Call Center Operations Team Overview

The Aspira Customer Service Center is a fast-paced, customer-focused environment that delivers 24/7/365 support to customers across the US and Canada. Our team helps customers with reservations, permits, purchases, and general inquiries while ensuring a smooth and positive experience at every touchpoint.

Position Purpose and Impact

As a Customer Service Representative, you'll be the voice of Aspira helping customers navigate their questions, complete reservations, and feel confident in their experience. This role plays a critical part in building customer trust, satisfaction, and long-term loyalty through exceptional service.

Pay Rate: $17.75 per hour
Part-Time: Up to 29 hours per week with opportunity for additional hours based on business needs
Schedule: Schedule varies based on business needs with opportunities to pick up additional hours during peak times.

Responsibilities

Respond to inbound and outbound calls providing clear and professional communication and resolving customer inquiries or issues.
Follow established processes to assist customers with reservations, ticketing, permits, and other services.
Effectively transfer customers to the appropriate department when needed.
Seek management support when necessary for complex issues or escalations.
Document customer interactions accurately according to company standards.
Update customer accounts and system information accurately.
Meet individual KPIs and support department goals for customer service excellence.
Adhere to company policies, procedures, and performance standards.
Complete all required training and coaching within set timeframes.
Communicate effectively with leadership and team members during shifts, ensuring proper handoff of work.
Contribute to a positive team environment by delivering best-in-class service and supporting department goals.
Perform other duties as assigned to support the contact center.
A flexible schedule is required, including evening or weekend hours

What we are looking for:

Strong customer service skills with a professional, calm demeanor.
Ability to listen attentively, demonstrate empathy, and respond to customer needs.
Builds rapport with customers through friendly and professional interactions.
Proficient in following scripts and documenting customer interactions.
Demonstrates ownership and accountability, ensuring customers receive exceptional service.
Strong communication skills, both verbal and written, with excellent attention to detail.

Minimum Qualifications

1+ years of experience providing support in a customer service role.
Proficiency in telecommunication tools and SMS
Basic proficiency in Microsoft Office Suite.
General internet skills and the ability to use various online tools.

Preferred Qualifications:

Familiarity with contact center software (e.g., Amazon Connect, Five9, Genesys, Verint, Calabrio).

General Physical Demands

The below physical demands are representative of those required to successfully perform the essential functions of this job.

Visual Acuity: Close visual acuity to read and analyze data on a computer monitor.
Hearing Ability: Must be able to communicate effectively in person, over the phone, and through electronic media.
Manual Dexterity: Operation of a phone, keyboard, mouse, and general office equipment.
Repetitive Motion: Regular and consistent use of hands and fingers for typing, writing, and other computer-related tasks.
Lifting and Carrying: Occasional lifting and carrying of office supplies and materials weighing up to 10 pounds.

Sedentary Work and Body Position: The majority of work is performed while stationary or sitting at a desk or computer workstation. Prolonged periods of sitting and working on a computer are required. The ability to maintain the required body positions for extended periods, including sitting and using a computer is required. An ability to move within an office setting as well as departing and returning to a workstation punctually for assigned breaks periods is required.

Quick apply

Refine Your Search

call center part time jobs in calgary ab

Customer Service Representative- Canadian Resident

Tier 1 - Customer Experience Representative Part Time

Global Service Desk (GSD) Analyst - Part Time

B2B Energy Consultant – Commercial Sales (Calgary)

Administrative Support II

Administrative Support IV

Resource Specialist - Headquarters - Casual On Call

Broker Billing Specialist

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