Calgary Ab Service delivery manager Jobs – 197 Openings This Week

General Manager
Fix Nation Restoration —Calgary, AB
- Full-time
- Microsoft Outlook
- Management
- Customer service
- Dental care
- Paid time off
Quick apply
Call Center Manager
Confidential —Calgary, AB
- Full-time
- Customer service
- Computer skills
- In-person
- Dental care
Quick apply
8d
Cedar Operations General Manager
Pembina Pipeline Corporation —Calgary, AB
- Full-time
- Team management
- Contracts
- Leadership
12d
Human Resources Specialist
SUMMIT, An Earth Services Company —Calgary, AB
- Full-time
- Microsoft Outlook
- Continuous improvement
- Human resources
Quick apply
VP, Client Services
Reimagine Work —Calgary, AB
- $115,000–$135,000 a year
- Full-time
- Hybrid work
- Team management
- Mentoring
- Budgeting
- Profit sharing
- Dental care
Executive Assistant
Inspired HR —Calgary, AB
- Full-time
- Microsoft Outlook
- Research
- Administrative experience
1d
Senior Product Manager
Jumbo Interactive —Calgary, AB
- Hybrid work
- Marketing
- Engineering
- Analysis skills
- Employee assistance program
Quick apply
4d
Manager, Information Technology & Business
Formations Inc —Calgary, AB
- PMP
- Continuous improvement
- Team management
- Dental care
Quick apply
Builder Administrator (Calgary South)
Trail Appliances Ltd. —Calgary, AB
- Full-time
- Microsoft Office
- Administrative experience
- Contracts
- Dental care
Quick apply
Team Lead, Fleet Operations
Summit Fleet —Calgary, AB
- Full-time
- Salesforce
- Microsoft Office
- Supervising experience
- Mileage reimbursement
- Disability insurance
Quick apply
Project Manager
Integrated Geomatics —Calgary, AB
- $90,000–$135,000 a year
- Full-time
- Engineering
- Organizational skills
- Budgeting
- Dental care
- Paid time off
Quick apply
6d
General Manager
Confidential —Calgary, AB
- $300,000–$500,000 a year
- Full-time
- Sales
- Inventory management
- Team management
- Dental care
- Employee assistance program
Quick apply
Operations - Regional Operations Manager (Guardteck)
Guardteck Security —Calgary, AB
- Full-time
- Microsoft Outlook
- Customer service
- Business
Quick apply
Manager, IT Platforms & Service Delivery
Inter Pipeline Ltd —Calgary, AB
- Full-time
- Computer Science
- Engineering
- Bachelor's
Quick apply
2d
Operations - Account Manager (Guardteck)
Guardteck Security —Calgary, AB
- Full-time
- Microsoft Word
- Continuous improvement
- Mentoring
Quick apply
Operations Manager
Confidential —Calgary, AB
- Full-time
- Management
- Customer service
- Supervising experience
- Dental care
- Flexible schedule
Quick apply
8d
Organizational Change Management (OCM) Lead
Associated Engineering —Calgary, AB
- Hybrid work
- Business
- Dental care
- Paid time off
Senior Manager, Total Rewards
Keyera —Calgary, AB
- Full-time
- Finance
- Bachelor's
- Team management
Customer Success Manager
Unleashd Technologies Ltd. —Calgary, AB
- $75,000–$90,000 a year
- Customer service
- Travel
- Communication skills
- Dental care
- Paid time off
Quick apply
Project Support Administrator
Equinox Engineering Ltd. —Calgary, AB
- Full-time
- Microsoft Outlook
- Administrative experience
- Data entry
Quick apply

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General Manager

Fix Nation Restoration -
Calgary, AB

Quick apply

Job details

Full-time

Qualifications

Financial forecasting
Budgeting and forecasting
Accounts receivable
Class 5 Licence
Customer relationship building
Microsoft Outlook
Management
Operations management
Customer service
Team leadership
Coaching
Workplace safety policies
Strategic leadership
Post-secondary education
Restoration
Financial management report preparation
Client relationship development
Quality improvement leadership
Business development
Xactimate
IICRC Certification
Customer relationship management
Mentoring
Customer service orientation
Occupational Health and Safety (OHS) regulations
Organizational skills
Budgeting
Strategic partnerships
Business
Leadership
Communication skills
Client interaction
Facilities maintenance

Full job description

General Manager – Fix Nation Restoration Calgary and Edmonton (A Division of the Luxuria Group of Companies)

Luxuria Group is a multi-disciplinary company based in Calgary and Edmonton, Alberta. Our strengths lie in our customized approach through transparency and simplicity in deal structure, streamlined decision-making, deep comprehension of the industries in which we operate, and efficient delivery. Our goal, and always will be, is to deliver value—for our clients, our investors, our partners, our tenants, and most importantly, the communities in which we operate. Together, we are building a legacy of excellence, one project at a time.

We specialize in disaster restoration services, helping families and businesses recover from fire, flood, storm, and other emergencies. We are currently seeking a General Manager to oversee operations across our Calgary and Edmonton branches.

This is a senior leadership position responsible for driving operational excellence, financial performance, and business growth across both locations. The successful candidate will be a strategic, hands-on leader with a proven track record in insurance restoration, team development, operational leadership, and client relationship management. They will play a critical role in strengthening operations, developing leaders, and positioning the organization for continued growth and success.

Key Responsibilities

Provide strategic leadership and direction for the daily operations of the Calgary and Edmonton branches.
Lead, coach, mentor, and develop Project Managers and field leadership while fostering a culture of accountability, collaboration, professionalism, and continuous improvement.
Oversee restoration and reconstruction operations to ensure projects are completed safely, efficiently, on schedule, within budget, and in accordance with company quality standards.
Monitor operational and financial performance across both branches through key performance indicators (KPIs), implementing strategies to improve productivity, profitability, and customer satisfaction.
Assume full accountability for branch financial performance, including budgeting, forecasting, revenue, expenses, profitability, job costing, accounts receivable, and overall business results.
Ensure compliance with all applicable legislation, occupational health and safety requirements, company policies, procedures, and industry best practices.
Build and maintain strong relationships with insurance partners, adjusters, brokers, commercial clients, property managers, contractors, suppliers, and other key stakeholders.
Drive business development initiatives by strengthening existing partnerships, identifying growth opportunities, and representing the organization professionally within the community and industry.
Champion an exceptional customer experience by ensuring timely communication, quality workmanship, and prompt resolution of customer concerns.
Review operational reports, work-in-progress, project performance, and financial data to support strategic decision-making and continuous improvement initiatives.
Lead branch planning, resource allocation, scheduling, and operational efficiencies to maximize productivity and service delivery.
Maintain a strong understanding of insurance restoration processes and industry systems, including Xactimate, XactAnalysis, and other restoration management platforms.
Ensure company assets, equipment, vehicles, and facilities are properly maintained, safeguarded, and utilized effectively.
Participate in executive leadership meetings, strategic planning initiatives, and other organizational projects as assigned.
Perform other duties and responsibilities as reasonably assigned to support the continued growth and success of Fix Network Restorations.

Qualifications & Requirements

7+ years of progressive leadership experience in the disaster restoration, insurance restoration, or construction industry, with experience managing branch or multi-site operations.
Proven success leading teams, driving operational excellence, and achieving financial and performance objectives.
Strong knowledge of insurance restoration processes, including mitigation, reconstruction, and claims management.
Experience with budgeting, forecasting, job costing, financial reporting, and operational KPIs.
Demonstrated ability to build and maintain relationships with insurance partners, adjusters, brokers, commercial clients, and other key stakeholders.
Working knowledge of Xactimate, XactAnalysis, Encircle, or similar restoration management systems.
Excellent leadership, communication, problem-solving, and organizational skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Valid Class 5 driver's licence with the ability to travel regularly between the Calgary and Edmonton branches.
IICRC certifications, post-secondary education in Business, Construction Management, or a related field are considered assets.

At Luxuria Group, we take pride in our craftsmanship, our people, and our principles. If you are an Office Coordinator who values tradition, teamwork, and excellence in service, we invite you to apply and become a part of our respected legacy.

______________________________________________________________________

Luxuria is an equal opportunity employer. We embrace diversity and inclusion and are committed to providing equal opportunity. Embracing diversity, we ensure fair and equitable practices in our hiring decisions.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

Please Note: All applicants must be legally entitled to live and work in Canada.

Job Type: Full-time

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Application question(s):

What is your salary expectation for your next role?
Do you have Xactimate or PSA experience?

Experience:

Management: 5 years (preferred)

Licence/Certification:

Class 5 Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in calgary ab

General Manager

Call Center Manager

Cedar Operations General Manager

Human Resources Specialist

VP, Client Services

Executive Assistant

Senior Product Manager

Manager, Information Technology & Business

Builder Administrator (Calgary South)

Team Lead, Fleet Operations

Project Manager

General Manager

Operations - Regional Operations Manager (Guardteck)

Manager, IT Platforms & Service Delivery

Operations - Account Manager (Guardteck)

Operations Manager

Organizational Change Management (OCM) Lead

Senior Manager, Total Rewards

Customer Success Manager

Project Support Administrator

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