Service Manager
Bosch Truck Group Inc. —Calgary, AB
- Full-time
- Mechanic experience
- Sales
- Customer service
Quick apply
4d
Service Project Manager / Estimator – Mechanical Services
Chisholm Industries —Calgary, AB
- $95,000–$120,000 a year
- Full-time
- ERP systems
- Microsoft Office
- Project management
- Designated paid holidays
- Dental care
Quick apply
Director of Child and Family Services
Stoney Tribal Administration —Calgary, AB
- Weekends as needed
- Management
- Analysis skills
- Working with children
- Dental care
- Paid time off
Quick apply
Service Division Manager – Mechanical Services
Confidential —Calgary, AB
- $80,000–$120,000 a year
- Full-time
- Business development
- Project management
- Plumbing
- Disability insurance
- Dental care
Quick apply
9d
Irrigation Technician (Lead) service & installation
Touchstone Irrigation & Plumbing —Calgary, AB
- $25–$35 an hour
- Temporary
- Customer service
- Maintenance
- In-person
Quick apply
Service Rig Manager
Confidential —Alberta
- $55.00–$61.50 an hour
- Full-time
- CPR Certification
- Supervising experience
- First Aid Certification
Quick apply
3d
Sales Manager, New Home Sales
Cantiro —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
9d
Regional Sales Manager
New-Line Products LTD —Alberta
- $120,000–$140,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Store discount
- Wellness program
Quick apply
Territory Sales Manager
Influence Marketing —Calgary, AB
- $50,000–$54,000 a year
- Full-time
- Sales
- Leadership
- Mileage reimbursement
- Dental care
Quick apply
Automotive Sales Manager
Glacier Honda —Calgary, AB
- $91,779–$164,304 a year
- Full-time
- Bilingual
- Sales
- Inventory management
- Store discount
- Disability insurance
Quick apply
1d
Residential cleaning service manager
Kalinis Cleaning Co. —Calgary, AB
- $36 an hour
- Full-time
- Management
- English
- High school diploma or GED
Quick apply
9d
Area Sales Manager
Food Safety Alliance —Calgary, AB
- $75,000–$110,000 a year
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Mileage reimbursement
- Dental care
Quick apply
Sales Account Manager
ColdFront Ltd. —Calgary, AB
- Weekends as needed
- CRM software
- Microsoft Excel
- Sales
- Wellness program
- Dental care
Quick apply
Account Manager, Oilfield Services
Jereh (NAG) North American Group —Calgary, AB
- Full-time
- Bilingual
- Sales
- Engineering
- Designated paid holidays
- Dental care
Quick apply
Lead Automotive Service Advisor
Foothills Group Inc. —Calgary, AB
- From $65,000 a year
- Full-time
- Mechanical knowledge
Quick apply
Assistant Manager, Sales - Womenswear
Holt Renfrew —Calgary, AB
- $57,000–$69,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
- Tuition reimbursement
4d
Janitorial Supervisor
ISS Facility Services —Calgary, AB
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
1d
Sales and Leasing Manager
Driving Force —Calgary, AB
- Full-time
- CRM software
- Sales
- Inventory management
- Wellness program
Quick apply
Customer Success & Operations Lead
ABM Integrated Solutions —Calgary, AB
- From $65,000 a year
- Full-time
- Presentation skills
- Bachelor's
- Computer networking
- Wellness program
- Disability insurance
Quick apply
District Sales Manager
Savaria Corporation —Calgary, AB
- Sales
- Business development
- Communication skills
- Dental care
Quick apply

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service manager jobs near calgary ab

Service Manager

Bosch Truck Group Inc. -
Calgary, AB

Quick apply

Job details

Full-time
4 days ago

Qualifications

Mechanic experience
Sales
Customer service
Upselling
Cash handling
Leadership
Dealership experience
Mechanical knowledge

Full job description

Service Manager

Overview

Bosch Truck Group Inc. (formerly Glover International Trucks Ltd.) is an award winning dealership with non locations is Alberta and British Columbia. For 50 years we have been empowering customers with reliable transportation solutions. We are committed to delivering exceptional quality and service, we aim to be the leading provider of commercial trucks by setting the industry standard for reliability, safety, and customer satisfaction. We have an exciting Service Manager opportunity in our Calgary 61 Ave dealership.

The Service Manager’s main responsibility is to proactively develop and manage the service department business and operations in a way that maximizes customer and employee satisfactions, as well as positively contributes to the business performance and overall company profitability. They are responsible for leading technician development through performance evaluations, coaching, training, and career growth opportunities while fostering a positive, high-performing team culture centered on collaboration, accountability, and service solutions.

Service Department Management:

Manage and plan the daily operations of the service department, working with and acting on deviations. Lead and motivate the service department personnel.

Set routines for planning and following up on meetings
Carry out pulse meetings
Verify there is an efficient flow of authorized work in the service shop, ensuring quality and documentation
Develop, implement, and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the service department
Monitor the ongoing condition of service shop tools and equipment, arranging purchase, repair, and calibration
Monitor Dedicated Customer Service and My International Dealer adoption and utilization, addressing any deviations
Monitor and handle deviations, initiate proper actions and escalations
Coordinate with the parts department to ensure parts availability, ensure service exchange and warranty parts procedures are adhered to
Manage the service department facilities
Create and manage schedules and shifts

Service Department Customer Relations / Sales

Develop and manage customer relationships ensuring that customer’s needs are met, and services are developed to meet the future needs of the customer.

Build and maintain the right level of relationships with customer representatives
Monitor the department’s processing of complaints and process major or complicated complaints
Assist service department personnel and customers regarding technical issues
Participate in meetings with key customers when required

Service Department Follow Up Results

Develop the service business by following up budget, results, operational targets and taking measures in order, to achieve set targets.

Manage and analyze the service department’s running costs and expenses budget
Regularly follow up on service business and financial results
Set, monitor, maintain, and follow up on KPIs
Ensure compliance for all applicable licenses for the service department, including any renewals and/or emerging license and certifications required
Analyze current standards to identify and present opportunities for improvement of the service department
Proactively initiate improvement activities, ensuring conditions are in place to achieve departmental goals
Review warranty performance and financial impacts, addressing any procedural or training opportunities.

Service Department Leadership

Create and foster environment that embraces acceptance, cultivates teamwork, holds everyone accountable, and steadfastly commits to professional development.

Protect the employee’s and company’s reputation by keeping information confidential
Nurture a culture where diverse perspectives are welcomed, collaboration is encouraged, responsibility is shared, and continuous learning is the norm
Facilitate and encourage team to maintain and enhance professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies, leading by example.
Contribute to the business goals by accomplishing related results and participating on projects as needed.

Qualifications

Proven dealership experience in a management role.
Strong mechanic experience with comprehensive mechanical knowledge.
Excellent customer service skills.
Ability to lead a team effectively.
Experience in truck repair and maintenance.
Skills in upselling and sales are advantageous.
Basic cash handling skills are preferred but not essential.

Quick apply

Refine Your Search

service manager jobs in calgary ab

Service Manager

Service Project Manager / Estimator – Mechanical Services

Director of Child and Family Services

Service Division Manager – Mechanical Services

Irrigation Technician (Lead) service & installation

Service Rig Manager

Sales Manager, New Home Sales

Regional Sales Manager

Territory Sales Manager

Automotive Sales Manager

Residential cleaning service manager

Area Sales Manager

Sales Account Manager

Account Manager, Oilfield Services

Lead Automotive Service Advisor

Assistant Manager, Sales - Womenswear

Janitorial Supervisor

Sales and Leasing Manager

Customer Success & Operations Lead

District Sales Manager

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Service Manager

Overview

Service Department Management:

Service Department Customer Relations / Sales

Service Department Follow Up Results

Service Department Leadership

Qualifications

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