Campbell River, Bc Community engagement occupations Jobs – 1 Openings This Week

Community Support Officer
Paladin Security —Campbell River, BC
- $41.58 an hour
- Weekends as needed
- Microsoft Office
- Bachelor's
- First Aid Certification
Quick apply
1d

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Community Support Officer

Paladin Security -
Campbell River, BC

Quick apply

Job details

Full-time
$41.58 an hour
1 day ago

Qualifications

Microsoft Office
Bachelor's
First Aid Certification
Psychology
Human Services
Social Work
Communication skills

Full job description

Community Support Officer

Note: This is not a Security Guard position. The Community Support Officer focuses on community outreach and support while working in partnership with the City of Campbell River Bylaw Department, Lookout Society Mobile Outreach Team, RCMP, and other community agencies.

The Community Support Officer provides a visible municipal presence throughout Campbell River, primarily in the downtown core and other identified public spaces. The role focuses on community outreach, crisis intervention, public education, and connecting vulnerable individuals to appropriate health, housing, social, and treatment services. Through relationship-based engagement, the Officer promotes public safety, voluntary bylaw compliance, and a safe, welcoming community.

Key Responsibilities

1. Community Outreach & Support

Build respectful, trust-based relationships with individuals experiencing homelessness, substance use, mental health challenges, or other vulnerabilities.
Conduct wellness checks and provide basic assistance, including first aid where appropriate, while coordinating emergency or outreach services.
Connect individuals with housing, shelter, healthcare, treatment, counselling, income assistance, and other community resources.
Support coordinated responses that balance compassion, accountability, and public safety.

2. Patrol & Community Safety

Conduct proactive foot and vehicle patrols in public spaces independently or alongside outreach staff, Bylaw, RCMP, and community partners.
Respond to public safety concerns and prioritize situations involving immediate risk to people or property.

3. Bylaw Education & Compliance

Promote voluntary compliance through education, mediation, conflict resolution, and problem-solving.
Assist in reducing public disorder while maintaining a respectful, community-focused approach.

4. Collaboration

Work closely with outreach teams, RCMP, Fire Department, BC Emergency Health Services, Bylaw, social service agencies, private security, businesses, and community organizations.
Participate in coordinated case management and information sharing in accordance with legislation and City policies.

5. Administration

Maintain accurate case notes and confidential records.
Operate assigned vehicles, radios, mobile technology, and reporting systems.
Follow Occupational Health & Safety requirements and City procedures.

Required Knowledge, Skills & Abilities

Knowledge of community resources related to housing, shelter, health, mental health, substance use, and social services.
Ability to build positive working relationships with vulnerable individuals, coworkers, partner agencies, businesses, and the public.
Strong communication, conflict resolution, de-escalation, and problem-solving skills.
Ability to apply sound judgment in dynamic or high-risk situations.
Experience working independently and collaboratively in a fast-paced environment.
Proficiency with Microsoft Office and electronic record management systems.
Knowledge of municipal bylaw compliance is an asset.
Training in trauma-informed practice, crisis intervention, Mental Health First Aid, naloxone administration, and de-escalation is considered an asset.

Minimum Qualifications

Bachelor's degree in Social Work, Human Services, Psychology, Behavioural Science, or a related field, or an equivalent combination of education and experience.
Minimum two (2) years of directly related experience in one or more of the following:
- Homeless outreach
- Crisis response
- Social service navigation
- Community safety or protective services
- Direct support of vulnerable populations
- Bylaw enforcement or municipal/community safety
Valid First Aid certification (WorkSafeBC Intermediate First Aid preferred).
Satisfactory Criminal Record and Vulnerable Sector Checks.

Working Conditions

Work is primarily outdoors in all weather conditions.
Regular exposure to challenging situations, public disorder, biohazards, and contaminated environments.
Evening, weekend, statutory holiday, and occasional on-call work may be required.

#NO2

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Community Support Officer

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Key Responsibilities

1. Community Outreach & Support

2. Patrol & Community Safety

3. Bylaw Education & Compliance

4. Collaboration

5. Administration

Required Knowledge, Skills & Abilities

Minimum Qualifications

Working Conditions

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