Canada Customer experience leader Jobs – 24056 Openings This Week

Assistant Boutique Manager
Chanel —Toronto, ON
- $105,000–$110,000 a year
- Full-time
- Sales
- Customer service
AG TECHNICIAN
LETHAL MOTORSPORTS - YOUNG'S AGRI-SERVICE —Lloydminster, AB
- $30–$60 an hour
- Full-time
- Mechanical knowledge
- Disability insurance
Quick apply
Service Manager
Confidential —Red Deer, AB
- From $75,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Service Sales Manager
Rocky Mountain Equipment —Kindersley, SK
- From $90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Occupational Therapist
Telus Health —Mississauga, ON
- $75,000–$85,000 a year
- Part-time
- English
- Master's degree
- Communication skills
- Paid time off
Sales Representative
Canada Custom Autoworks —Lloydminster, AB
- $24–$29 an hour
- Weekends as needed
- Microsoft Excel
- Sales
- Customer service
- Store discount
- Disability insurance
Quick apply
Sales Representative
Tradex Foods —Victoria, BC
- $75,000–$85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Dental care
- Paid time off
Quick apply
310T Coach Mechanic - Mississauga
Prevost Canada —Mississauga, ON
- $40–$45 an hour
- HVAC
- Mechanical knowledge
B2B Sales Supervisor
TP Canada —Toronto, ON
- $60,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Leadership
- Dental care
Service Sales Manager
Rocky Mountain Equipment —Preeceville, SK
- From $90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Disability insurance
Quick apply
Pharmacist
Rexall Pharmacy Group ULC —Whistler, BC
- $60–$63 an hour
- Full-time
- Communication skills
- Disability insurance
- Relocation assistance
Quick apply
Building Operator
ATCO Frontec —Yellowknife, NT
- $40–$46 an hour
- Weekends as needed
- Schematics
- In-person
- Manufacturing
- Employee assistance program
Quick apply
Automotive Sales Manager - Volkswagen Victoria
Volkswagen Victoria —British Columbia
- $95,000–$135,000 a year
- Full-time
- Management
- Sales
- Analysis skills
- Commuter benefits
- Disability insurance
Quick apply
Restaurant Manager - Seasonal
Windermere House Resort —Utterson, ON
- $55,000 a year
- Seasonal
- Hospitality
- Bar
- Customer service
Quick apply
Housewares Sales Supervisor
WHISTLER HOME HARDWARE —Whistler, BC
- $23–$26 an hour
- Full-time
- Sales
- Customer service
- Supervising experience
- Store discount
Quick apply
Hardscape Team Leader
Wentworth Landscapes & Construction —Picton, ON
- $30–$40 an hour
- Full-time
- Heavy lifting
- Customer service
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
1d
HSE Manager — Construction & Industrial Projects
MTLI Group of Companies —Markham, ON
- $60,083.21–$90,027.85 a year
- Full-time
- PMP
- Forklift
- Travel
Quick apply
12d
Vaccinator-Floater
HyLife —Steinbach, MB
- From $40,000 a year
- Full-time
- Medication administration
- Bachelor's
- Patient care
- Dental care
- Employee assistance program
Quick apply
Hydrovac Operator
Canwest Concrete Cutting —Calgary, AB
- $25–$28 an hour
- Full-time
- In-person
- Communication skills
Quick apply
9d
Branch Manager
Graybar —Kentville, NS
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Profit sharing
- Disability insurance

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customer experience leader jobs near canada

Assistant Boutique Manager

Chanel -
Toronto, ON

Apply Now

Job details

Full-time
$105,000–$110,000 a year

Qualifications

French
Sales
Customer service
Fashion retail
Customer relationship management

Full job description

Reports to: Boutique Director

Location: Flagship Boutique (in Yorkville)

Contract: Full-time and permanent position

Your role @ Chanel:

As an Assistant Boutique Manager, you will assist the Boutique Management team with the efficient day-to-day management of the Boutique. You are sales-minded, customer oriented, exceptionally collaborative, and have a strong sense of ownership, flexibility, and a people-first mindset. You will lead by example and encourage optimal standards and activities amongst the team, including sufficient floor coverage, while monitoring and managing standards of customer service, product care, staff presentation and teamwork at all times.

What impact you can create at Chanel:

Customer Experience & Client Relationships

Provide the highest level of customer service at all times, overseeing and supporting the team in upholding the standards as detailed within the CHANEL Charter including prompt response to telephone queries and relevant after sales care.
Establish, maintain and encourage good customer relationships including welcoming customers, presenting new collections, escorting customers to the door as appropriate and keeping in touch whilst ensuring that the team are applying the appropriate skills.
Ensure customers are introduced to the customer database and maintain system by obtaining and inputting customer details, including providing CRM support (thank you cards).
Ensure a client centric mindset amongst the team and develop business driving strategies to support growing the boutiques client base, leveraging client related KPIs to identify opportunity areas. Coach selling staff on outreach strategies, client mapping, and top client hosting to develop their skillset.

Leadership

Responsible for the individual development, performance and growth of Fashion Advisors in client experience, client development, teamwork and participation in boutique initiatives.
Act as a coach, conducting individual touch bases as needed in order to develop open communication and continued development feedback.
Liaise with all members of management to create a daily brief for weekly execution, spearheading informational and participatory morning meetings.

Floor Coverage

Encourage and support the selling staff in maintaining a continued focus on all commercial objectives and goals set, assisting the management team in driving and tracking sales on a timely basis.
Encourage and coach the team in applying expert standards of product knowledge and selling skills to help them maximize all sales opportunities.
As a floor manager, acting as the leader for the business ensuring all clients are assisted in a timely manner, service levels are maintained, assets are protected and ensuring full team involvement.

Team Spirit

Communicate appropriately and effectively with colleagues and management within own and other Boutiques, as well as with senior management and CHANEL Head Office as required.
Ensure suitable and structured organization, communication and monitoring of weekly quotas and daily breaks.
Ensure timely distribution and communication of the CHANEL Charter to all staff as well as monitoring that guidelines are understood and adhered to at all times.
Ensure absolute confidentiality of the Company’s commercial activities and internal affairs at all times.

Operational Excellence

Ensuring compliance within the team on all Standard Operating Procedures, conducting regular checks on individual processes.
Participating in and coaching to FOH and HOH standards and organization to support inventory control and compliance with operational expectations.
Supporting sustainability goals by leading by example within the team on meeting all sustainability initiatives and developing strategies to further improve boutique involvement.

Merchandising & Product Maintenance

Ensuring that the highest visual standards are respected by monitoring the handling and storing of goods as well as ensuring that all stock is security tagged.
Ensure that correct ticketing as well as the quality of products is checked by the team at the point of sale.
Assist with the management of any display or maintenance requirements.

Personal Presentation/Image

Assist with the monitoring of time and absence management amongst the team.
Ensure that the dress code, grooming guidelines and high standards of personal presentation detailed within the CHANEL Charter as well as ensuring that the team adhere to all guidelines.
Maintain the uniform in good condition and ensure that the team wear and maintain the uniform as required – including name tags.
Ensure that the Boutique, including customer, stock and staff areas, are clean and tidy at all times and that products sold or used are replaced neatly and promptly.

What you will bring to the role:

Solid fashion retail background with successful track record/strong selling skills.
An approachable, exceptional interpersonal skills team player.
An excellent communicator, ability to tell stories and articulate details to capture audiences’ attention.
Initiative-driven, combining a strategic and spontaneous approach for building strong and personalized relationships.
Integrity and professionalism with high levels of emotional intelligence (EQ).
Proficiency in French and/or other languages will be considered an asset, but not mandatory.

You are energized by:

Interaction with diverse group of selling team members, and clients.
Passion with culture, art and, literature and most importantly, watches and jewelry.
Business-driven and strong number sense.
Both methodical task and variety in role with challenges you may not have already faced.
‘Thinking on your feet’-style problem-solving, whether it be a small and mundane issue or an urgent and complex one.

What you would gain from this experience:

The opportunity to develop and be part of the exciting growth of Fashion Boutique.
The opportunity to partner with Boutique leadership team and support Fashion Advisors to drive growth and business.
Competitive salary: Base salary range from $105,000-$110,000CA

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

Apply Now

Refine Your Search

customer experience leader jobs in canada

Assistant Boutique Manager

AG TECHNICIAN

Service Manager

Service Sales Manager

Occupational Therapist

Sales Representative

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310T Coach Mechanic - Mississauga

B2B Sales Supervisor

Service Sales Manager

Pharmacist

Building Operator

Automotive Sales Manager - Volkswagen Victoria

Restaurant Manager - Seasonal

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Hardscape Team Leader

HSE Manager — Construction & Industrial Projects

Vaccinator-Floater

Hydrovac Operator

Branch Manager

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