The Department of Finance and Affordability is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.
The position of the Program Compliance Auditor/Investigator ensures the fiscal and regulatory integrity of social program funding. This role is responsible for critical oversight for the administration of various social programs including Social Assistance, AccessAbility Supports including Residential Services files and Assured Income, Seniors Independence Initiative, Child Care Subsidy, Prosper Program and the Targeted Basic Income Guarantee Program by conducting thorough compliance audits and investigating potential discrepancies. The Program Compliance Auditor/Investigator ensures a high standard of compliance of policies and legislature are maintained throughout the program delivery. This position requires strong expertise in audit processes and the ability to interact with clients with sensitivity and high ethical standards when conducting investigations and interviews. In addition, this position conducts audits of the internal expense streams of the department itself.
Duties will include but are not limited to:
- Oversee comprehensive systematic compliance audits and provide recommendations for corrective feedback on files utilizing targeted sampling to validate documentation accuracy and ensure adherence to legislative requirements and department policy are maintained. Conduct comprehensive audits of programs supporting vulnerable populations to ensure strict adherence to legislative mandates, organizational policies and quality assurance standards.
- Analyze sensitive and highly confidential files to identify risk exposures, control gaps, and non-compliance.
- Lead complex investigations to substantiate or dismiss claims of program misuse through rigorous information gathering.
- Apply advanced interviewing and investigative techniques to deconstruct complicated narratives.
- Extract and synthesize information from a broad network of public and private sources to support file accuracy.
- Conduct investigative interviews with departmental staff and/or management to verify the accuracy and completeness of client file history.
- Secure and verify critical documentation from municipal, provincial and federal agencies including the Canada Revenue Agency (CRA) financial institutions to validate program compliance.
- Ensure client files comply with internal departmental policies and legislative requirements.
- Audit financial data, including income and expenses, to ensure they are fully substantiated by credible supporting evidence.
- Analyze and evaluate departmental policies and program guidelines to ensure consistent and accurate application across all client files.
- Conduct visual investigation when required by observing physical surroundings and actions of the client.
- Complete audit reports with a recommendation for service continuation, termination, modifications, overpayment calculation, or a recommendation for prosecution.
- Conduct random audits of departmental files to ensure strict adherence to internal policies and legislative requirements.
- Attend Social Programs Appeal Board hearings, delivering testimony and presenting investigative findings to support case outcomes.
Minimum Qualifications:
- Must have a university degree in Social Sciences or Business or a related field.
- Must have a considerable amount of experience working with vulnerable populations.
- Must have considerable experience interpreting complex Acts, Regulations and Policies.
- Demonstrated equivalencies may be considered.
- Demonstrated ability to exercise sound discretion and sound judgment when engaging with clients and community contacts.
- Must have excellent written and oral communication skills, interpersonal, time management, problem solving and organizational skills, and the ability to work independently with minimal supervision.
- Communicate professionally and effectively with clients, advocates and the public.
- Strong knowledge and understanding of community, provincial and federal resources.
- Knowledge of provincial law, enforcement and court procedures.
- Experience with a variety of software programs including Outlook, Excel, and Word.
- The successful applicant is required as a condition of employment to provide a motor vehicle for the purpose of carrying out employment functions as well as a valid driver’s license.
- Applicants must have good previous work and attendance record.
- Another condition is a satisfactory Credit Check. You will be asked to complete a consent form authorizing HR to request a credit check through our third-party provider
Other Qualifications:
- Previous investigative auditing and compliance experience is preferred.
- Experience working with applicable Acts and Regulations, the Social Assistance program, Child Care Subsidy Program, AccessAbility program including Residential Services, Assured Income, and all applicable Policies are preferred.
- Leadership and analytical skills that support innovative and autonomous decision making are considered an asset.
- Experience using ISM, GeoLinc, Trans Union and the Electronic Income Verification System (CRA) is preferred.
- Additional relevant education and experience will be considered an asset.
This competition may be used to fill future job vacancies.
Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.
Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to (902) 368-4383. IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE. Please ensure that the appropriate Posting ID number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at www.jobspei.ca. Forms may also be obtained by contacting any PEI Government office, ACCESS PEI Centre, Regional Services Centre, or by telephone (902) 368-4080.
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