Cobourg, On Customer service coordinator Jobs – 2 Openings This Week

Customer Service Coordinator
Moffatt Bros. Roofing LTD —Cobourg, ON
- $60,000–$70,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
2d
Radiation Protection Administrative Coordinator
Bird Construction —Port Hope, ON
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d

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Customer Service Coordinator

Moffatt Bros. Roofing LTD
Cobourg, ON

Quick apply

Job details

Full-time
$60,000–$70,000 a year
2 days ago

Qualifications

Microsoft Word
CRM software
Accounts receivable
Microsoft Excel
Microsoft Outlook
Customer service
Filing
Microsoft Office
Administrative experience
Accounting
QuickBooks
Communication skills
Time management

Full job description

Location: 2213 Lovshin Rd, Cobourg
Job Type: Full-Time, In Person, 7:00am to 4:00pm Monday through Friday

Join Our Team

We are a growing roofing company dedicated to delivering exceptional service and quality workmanship to our residential and commercial customers. We are looking for an organized, customer-focused Customer Service Coordinator to serve as the primary point of contact for our clients while supporting our administrative and financial operations.

Key Responsibilities

Customer Service & Reception

Greet clients and visitors in a professional and welcoming manner.
Answer and direct incoming phone calls and emails.
Respond to customer inquiries and provide timely updates on projects and appointments.
Schedule appointments and coordinate communication between customers and internal teams.
Maintain a positive customer experience from initial contact through project completion.
Assist sales representatives with follow ups and changing appointments

Client Account Management

Create and maintain accurate customer records.
Prepare and distribute invoices, and project documentation.
Serve as the primary administrative contact for customer accounts.
Coordinate with sales, production, and management to ensure smooth project communication.
Address customer concerns and assist with issue resolution in a professional manner.

Accounts Receivable

Generate and send customer invoices.
Monitor outstanding accounts and follow up on overdue payments.
Work with accounting to maintain healthy accounts receivable and collection timelines.

Administrative Support

Maintain organized electronic and physical filing systems.
Assist with data entry, reporting, and general office administration.
Support management with various administrative projects as required.

Qualifications

Previous experience in customer service, office administration, reception, or account coordination.
Experience with accounts receivable or bookkeeping is considered an asset.
Strong communication and interpersonal skills.
Excellent organizational and time management abilities.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Experience with accounting or CRM software (QuickBooks or similar) is an asset.
Ability to prioritize multiple tasks while maintaining accuracy and professionalism.
Positive attitude with a strong commitment to customer satisfaction.

Why Join Us?

Our team takes pride in delivering outstanding roofing solutions and exceptional customer service. As our Customer Service Coordinator, you'll play a vital role in creating a seamless experience for our customers while helping keep our office running efficiently. If you enjoy working with people, staying organized, and being an important part of a collaborative team, we'd love to hear from you.

Apply today by submitting your resume and a brief cover letter.

Pay: $60,000.00-$70,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
Paid time off

Work Location: In person

Quick apply

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